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Tradesy

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Tradesy

3.7
tradesy.com

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Tradesy Reviews Summary

Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.

This summary is generated by AI, based on text from customer reviews

service
514
value
266
shipping
271
returns
109
quality
3,586

Instant Feedback

25,419 reviews

We monitor reviews for authenticity

Virginia
2 reviews
21 helpful votes
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I have yet to have a bad experience with this site. I have sold three items over the course of about five months. I have always been paid on time and have never had a problem.

Date of experience: November 8, 2014
Rhode Island
3 reviews
32 helpful votes
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Out of all of the "consignment" type sites out right now, Tradesy is my personal favorite for buying and selling.

I've been selling a little less than month and have had nothing but positive, seamless transactions. I've sold over a thousand dollars worth of merchandise in 3 weeks. Payouts are always on time, buyers are fabulous. Since I haven't had a reason to contact customer service, I can't comment but I can't imagine they are anything less than great.

I haven't done alot of buying yet because of bad experiences on other sites but took the leap and just purchase a Tory bracelet. I have a good feeling and can't wait to receive.

Best part, authenticity is guaranteed.

The site is extremely user friendly and often have generous sales. I give this site an A+

I sell and buy from many different platforms and thus far, Tradesy is the "bomb" :)

Date of experience: November 5, 2014
California
1 review
19 helpful votes
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The absolute biggest waste of time and money. Professional liars amateurs acting as professionals and a voice of fashion. My experience from buy side and sell side has been a nightmare. Seems the owner and her very inexperienced staff who likes to self promote is letting the money of U2s wife get the best of them. The worst attitudes I've met in the business. I've sold my goods all over the place and other than Fashiophile and Realreal, ebay is always the most reliable. Shop hers is composed of a bunch of brats who are not educated and have no idea how to run a business and say thank you. Grow up children and learn how to run a business before you buy your "press." WARNING!

Date of experience: October 26, 2014
New York
1 review
31 helpful votes
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BUYERS BEWARE OF THIS WEBSITE... THEY DO SHADDY BUSINESS! They claim they have all these experts to check for authenticity but whoever they having checking for authenticity, they have no clue of what they are doing. Everyone knows that all LV EPI style has a LV symbol at the bottom corner of the purses and when I purchased a purse, I received it And I knew right off the bat that it was fake just by looking at the fact that the bag was plastic and nowhere on the bag was the LV symbol. MIT you correspond with the, and they tell you they'll give you a percentage off or an amount off an item because of a mistake or something they will NOT stand by their word, they will make up very excuse and tell you you didn't understand their email that clearly states the discount that they promised you.

Date of experience: September 29, 2014
California
2 reviews
37 helpful votes
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I purchased a necklace from this website. It is not 'in stock' the company has many co-signers that keep the merchandise and mail it to their address once the item sells. Within 24 hours I had to cancel the order. I was told I would be charged the restocking fee - they had not recieved the item in there store from the seller yet! After 10 emails to their customer service person -- they hid behind email and do not have or offer a phone number to call I was told my situation would not be charged the restocking fee. They DO not have a cancellation policy on the website but a return policy that mentions the re-stocking fee. This is a very shady website. The emails were very accusitory - ' you made a concious decision when you clicked the purchase button' REALLY? I am a customer paying you money and they is the response I get to an email? You are better off to shop somewhere else!

Date of experience: June 17, 2014
Shop H. — Tradesy Rep
over a year old

We truly apologize for the confusion. Shop Hers is a marketplace, composed of individual sellers and buyers. As such, the listings from private sellers are not in-house with us (just like they would not be on eBay). However, among the many benefits with our platform, the sellers will need to ship their items to us for inspection first, after which we will ship the item out to the buyer if all is well. We protect both sides of the transaction. Regarding the specifics of this order cancellation, please contact Dana in customer service and she will resolve any concerns you may have. Thank you for giving us a try!

California
6 reviews
17 helpful votes
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Just finding my way around this new designer website!

Best thing about it?

All items 'guaranteed authentic' or your money back!

Yippee, how can you go wrong w that?

Very cool items too!

Date of experience: February 11, 2014
Alaska
15 reviews
66 helpful votes
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Very awesome website
October 29, 2010

Very awesome website- similar to ebay but used wedding material!

You can search by typing in an item, by color, by price, or by date listed. This website can use paypal (or you can type in your cc number).

I personally have not bought anything from this website, so I can't give reviews about shipping or anything. Which brings me to the only downfall I had- the reason being that the items I was searching for was not on there.

But hey- recycled and inexpensive wedding stuff? Heck yes!

Date of experience: October 28, 2010

From the business

Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.


tradesy.com
Founded in 2012
Venice, CA
+163
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