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Tradesy

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TradesyReviews 9,836

3.7
tradesy.com

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Tradesy Reviews Summary

Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.

This summary is generated by AI, based on text from customer reviews

service
514
value
266
shipping
271
returns
109
quality
3,586

Instant Feedback

25,419 reviews

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South Carolina
1 review
0 helpful votes
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We're Going To The Chapel….
July 19, 2022
Updated review

I purchased a beautiful dress…. Just what I was looking for! This was my first experience with Tradesy and it couldn't have gone any smoother! Can't wait for our son's wedding!

Date of experience: July 19, 2022

Found a gorgeous dress!
July 12, 2022
Previous review

Found a gorgeous dress! Hope it fits!

Date of experience: July 11, 2022
North Carolina
1 review
0 helpful votes
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I'm very glad with my purchase!
July 19, 2022

The faint odor was the only problem & I was able to get rid of that snell. It was all done well. I did receive in at least 7 business days. It was not like another order where I did not receive email of shipping status or I felt like I wasted money. Thanks.

Date of experience: July 19, 2022
California
1 review
0 helpful votes
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The box was open and damaged….
July 19, 2022

I am not sure what the sender included …was received 1 white bag to cover handbags and 1 green bag ( GG) inside with 3 little book

Date of experience: July 19, 2022
New York
1 review
0 helpful votes
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Amazing!
July 19, 2022

It was easy to contact seller and ask about the product.

Date of experience: July 19, 2022
Florida
1 review
0 helpful votes
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Excellent Service
July 19, 2022

My first time on Tradesy and I simplly loved it. Easy to use, returns are really easy and delivery time is on point!

Date of experience: July 19, 2022
California
1 review
0 helpful votes
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Exactly as described
July 19, 2022

The item is beautiful…exactly as described! There were a couple of issued w/delivery time, but Tradesy and the seller went above and beyond to assist me. Thank you very much!

Date of experience: July 19, 2022
Germany
1 review
0 helpful votes
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Very friendly seller
July 19, 2022

I purchased my first item from Tradesy and used a reshipper for the first time. The seller of the product was super friendly and really took the time to explain to me how everything works.

Date of experience: July 19, 2022
New York
1 review
0 helpful votes
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Baseball cap
July 19, 2022

Beautiful work, can't wait to wear it. Will buy from seller again. Thank you for a great transaction.

Date of experience: July 19, 2022
Hawaii
1 review
0 helpful votes
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Good
July 19, 2022

Good. Pictures on the website helped a lot. Professional staffs

Date of experience: July 18, 2022
New York
1 review
0 helpful votes
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Love my bag!
July 19, 2022

Thanks great purchase. Exactly as described, like new! Fast shipping!

Date of experience: July 18, 2022
Texas
1 review
0 helpful votes
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Great Experience!
July 18, 2022

Ordered a designer handbag and it is perfect! This whole process was so easy and the product I received was in pristine condition! Will be a repeat customer!

Date of experience: July 18, 2022
New Jersey
1 review
0 helpful votes
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Sam was great
July 18, 2022

We spoke on another app he had concerns so we decided to use Tradesy!

Glad it worked out

Date of experience: July 18, 2022
Washington
1 review
0 helpful votes
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Unsatisfactory
August 17, 2022

Twice I've ordered from this company & twice I've had to demand my money back because the seller never shipped the product that I purchased. Not very professional in my opinion!

Date of experience: July 18, 2022
dev o. Tradesy Rep
over a year old

Hi Lori,

We recently reviewed your feedback and wanted to follow up with you.

We're so incredibly sorry to hear about the negative experience you've had with Tradesy. This is far from the experience we want our customers to have, and extend our sincerest apologies for the inconvenience here. Please know we do our best to support buyers in their shopping endeavors by offering the ability to request a return. You can request a return within the return timeframe, and should you have any difficulty you can always give us a call at 844-988-7233. Our phone lines are open Mon-Fri from 7 am PST -3 pm PST, one of our lovely Member Care representatives would be more than happy to assist you.

If there's anything you'd like to share that would help make your Tradesy experience even better, please let us know. We pride ourselves on the connection we have with our users, and of course, the shared love of fashion and the environment. To us, your feedback is everything.

Tennessee
1 review
0 helpful votes
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Great
July 18, 2022

Very good experience was anxious to see if purse was authentic and yes it was

Date of experience: July 18, 2022
Texas
1 review
0 helpful votes
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Fast and simple
July 18, 2022

Seller was great. Quick communications and fast shipping

Date of experience: July 18, 2022
Florida
1 review
0 helpful votes
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Chanel watch
July 18, 2022

The seller shipped the item promptly and it made it right on time for when I needed it. Thank you!

Date of experience: July 18, 2022
Ohio
1 review
0 helpful votes
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Black Valentino Rockstud Handbag
July 18, 2022

I was really pleased with the handbag.
It is really nice!

Date of experience: July 18, 2022
Georgia
1 review
0 helpful votes
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Gucci Purse
July 18, 2022

Very good! Package came nicely prepared. Item was as described. Fast shipping

Date of experience: July 18, 2022
Virginia
1 review
0 helpful votes
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Love my sandals!
July 18, 2022

My Valentino rockstud sandals came new with tags, dust bags, box & replacement studs. Fast shipping. Will order from them again.

Date of experience: July 17, 2022
Virginia
1 review
0 helpful votes
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Easy and convenient
July 17, 2022

Quick and easy Qualifying. Tradesy has a lot of different styles and products to choose from. And this will not be my last time ordering. I will tell all my friends and family and Tradesy

Date of experience: July 17, 2022

From the business

Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.


tradesy.com
Founded in 2012
Venice, CA
+163