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Tradesy

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TradesyReviews 9,836

3.7
tradesy.com

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Tradesy Reviews Summary

Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.

This summary is generated by AI, based on text from customer reviews

service
514
value
266
shipping
271
returns
109
quality
3,586

Instant Feedback

25,419 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
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1st purchase, not a good experience
August 16, 2022

I will have to file a "Misrepresentation Claim". Order was received as stated in shipping, on time. I was disappointed with the product after checking out the bag in the sunlight.

Date of experience: July 17, 2022
dev o. — Tradesy Rep
over a year old

Hi Mary,

We recently reviewed your feedback and wanted to follow up with you.

We're so incredibly sorry to hear about the negative experience you've had with Tradesy. This is far from the experience we want our customers to have, and extend our sincerest apologies for the inconvenience here.

Please know we are always here to provide you with further insight into any orders placed or our return process. If you prefer to call in to discuss any current issues at hand, you can always reach us at (844) 988-7233, our phones are open Monday-Friday from 7 am to 3 pm PDT and one of our lovely Member Care associates would be more than happy to assist you. Alternatively, we respond to emails 7 days a week and do our best to reply as quickly as possible.

It's very frustrating to feel like you're not being understood or that you're not getting the help you need. It is always our goal to provide excellent customer service, If there's anything else specific you'd like to share, that would help make your Tradesy experience even better please let us know. We want to do anything we can to make each experience worthy of your best possible rating!

Texas
1 review
0 helpful votes
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Great
July 17, 2022

The site was Very easy site to navigate. Easy to trust. I would definitely but off this site again.

Date of experience: July 17, 2022
Texas
1 review
0 helpful votes
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Fast shipping.
July 17, 2022

Seller was very responsive and shipped fast and was packaged very well.

Date of experience: July 17, 2022
Virginia
3 reviews
0 helpful votes
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Gorgeous Clock!
July 17, 2022
Updated review

Wonderful as always. The checkout process was Fast and easy.

Date of experience: July 17, 2022

I love the experience
February 13, 2022
Previous review

I love the experience. Tradesy has class. I am never disappointed!

Date of experience: February 12, 2022

Always wonderful!
January 8, 2022
Previous review

Always wonderful!

Date of experience: January 8, 2022

I don't like thAT YOU can only use the coupon code...
December 27, 2021
Previous review

I don't like thAT YOU can only use the coupon code once. This will stop me from browsing and purchasing more fro Tradseyu

Date of experience: November 26, 2021

Love the experience!
October 31, 2021
Previous review

Love the experience!

Date of experience: October 31, 2021

Love this site!
October 31, 2021
Previous review

Love this site!

Date of experience: October 31, 2021

LOVE Tradesy
August 15, 2021
Previous review

LOVE Tradesy. I have never been disappointed. Quality and value!

Date of experience: August 14, 2021
Ohio
1 review
0 helpful votes
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Beautiful shoes!
July 17, 2022

I've received the shows and they are exactly as described. They were shipped promptly and I couldn't be happier! The seller even included a thank you card.

Date of experience: July 17, 2022
New Jersey
1 review
0 helpful votes
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Louis Vuitton Boston Bag
July 17, 2022
Updated review

Fast shipping. Love my bag. Will do business again.

Date of experience: July 17, 2022

Love the beautiful merchandise
January 31, 2022
Previous review

Love the beautiful merchandise.

Date of experience: January 31, 2022

Love the prices and products
July 5, 2021
Previous review

Love the prices and products.

Date of experience: July 5, 2021
Florida
1 review
0 helpful votes
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Louboutin Flip Flops
July 17, 2022

Shipping was fast, product was as described. Very happy with my purchase.

Date of experience: July 17, 2022
Florida
1 review
0 helpful votes
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Happy Customer
July 17, 2022

Love the reliability of descriptions and quality merchandise!

Date of experience: July 16, 2022
Pennsylvania
1 review
0 helpful votes
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Found exactly what I was looking for, thank you! Shipper was very fast and polite, I'm very happy!

Date of experience: July 16, 2022
New Hampshire
1 review
0 helpful votes
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Louis Vuitton wallet
July 17, 2022

Delivered timely product was just as described on site

Date of experience: July 16, 2022
Pennsylvania
1 review
0 helpful votes
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So happy!
July 16, 2022

Amazing! So happy to find your website. From start to finish I highly recommend this app and website! Win win situation

Date of experience: July 16, 2022
Georgia
1 review
0 helpful votes
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Quick and easy
July 16, 2022

Transaction was quick and easy. Fast shipping and item was as described.

Date of experience: July 16, 2022
Massachusetts
1 review
0 helpful votes
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Wonderful
July 16, 2022

Great bag, perfect condition. Smells fresh and quick shipping

Date of experience: July 16, 2022
New York
2 reviews
0 helpful votes
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LV Bandouliere 20
July 16, 2022

The sellers shipped very fast and the bag was packaged in original box with all the original tags.

Date of experience: July 16, 2022
California
1 review
0 helpful votes
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Slick vintage in GREAT condition!
July 16, 2022
Updated review

Quick and easy. Great selection and fast/careful shipping!

Date of experience: July 16, 2022

Easy to navigate and fun finds!
February 5, 2022
Previous review

Easy to navigate and fun finds!

Date of experience: February 5, 2022

Easy peasy!
November 15, 2020
Previous review

Easy peasy!

Date of experience: November 15, 2020
Florida
2 reviews
0 helpful votes
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Great item but perhaps not new
July 16, 2022

Shopping was great and the bag is super nice. It was being sold as brand new so I don't know why the tag was separate plus I noted tiny dots inside and outside as if someone wore it maybe once or so. I will keep it as close to brand new but not sure if that's truly the case. If it was used it should have been posted like that and price lowered.

Date of experience: July 16, 2022
Rhode Island
1 review
0 helpful votes
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Gucci backpack
July 16, 2022

Love the backpack! Seller is extremely friendly and helpful.

Date of experience: July 16, 2022
Georgia
1 review
0 helpful votes
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Very Pleased
July 16, 2022

Beautiful Vera Bradley Bahama Bay hipster arrived promptly and safely. Would buy from this vender again. Thanks!

Date of experience: July 16, 2022
Georgia
1 review
0 helpful votes
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I received my MCM wallet in the time frame given. It's brand new and I have no complaints. The size is perfect for my 2 MCM bags. I had a great experience with Tradesy.

Date of experience: July 16, 2022
California
1 review
0 helpful votes
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Valentino delivered!
July 16, 2022

I followed up on delivery 2 days ago. The seller was quick to respond and shipped the product right away. It came in excellent condition!

Date of experience: July 15, 2022

From the business

Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.


tradesy.com
Founded in 2012
Venice, CA
+163