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Tradesy

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TradesyReviews 9,836

3.7
tradesy.com

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Tradesy Reviews Summary

Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.

This summary is generated by AI, based on text from customer reviews

service
514
value
266
shipping
271
returns
109
quality
3,586

Instant Feedback

25,419 reviews

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Pennsylvania
1 review
0 helpful votes
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Good condition
July 16, 2022

I didn't realize this bag was coming from Japan. I prefer sellers / shipments from the USA. However I am pleased with this purchase.

Date of experience: July 15, 2022
Ohio
1 review
0 helpful votes
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Great experience
July 15, 2022

The package came quicker than expected and was exactly as advertised!

Date of experience: July 15, 2022
New York
2 reviews
0 helpful votes
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Love it
July 15, 2022

Excellent condition. Found a way to polish up the brass. Love it

Date of experience: July 15, 2022
Virginia
1 review
0 helpful votes
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I was looking forward to receiving my purchase because it was advertised as "New with Tags"; however, there were no tags, no original packaging... not even inside my item, and a label was tapped to the inner packaging box... as if contents shipped were also not in original box/packaging. As a result, I'm unsure whether this item is new or used— dissatisfied!

Date of experience: July 15, 2022
dev o. — Tradesy Rep
over a year old

Hi Mz. Beezy

I really hope you're staying healthy and well. I just wanted to take a moment to thank you for your recent feedback regarding your Tradesy experience.

I am so incredibly sorry the item you received wasn't what you were expecting. I know that must have been disappointing.

We encourage sellers to accurately list their items, and in cases that a buyer feels it was not accurately described they can file a return for inaccurate or inconsistent listing details within 4 days of delivery. If it is deemed misrepresented by our returns team we will issue a refund to the original payment source.

Additionally, You can request a return for any reason within 4 days of delivery. You'll send the item to Tradesy for free, and we'll issue Tradesy Site Credit for you to find something new. Once we receive it, we'll email you to confirm the return has been processed and your Tradesy Site Credit is available.

If you are within the 4-day return timeframe please go to your Purchases page on your account and click the "Request Return" button on the item you would like to return, then select your return reason and submit the return request.

If you need assistance with requesting a return please do not hesitate to reach out to us! You can call us at 844-988-7233, Monday-Friday from 7 AM-1 PM PST, and any of our friendly specialists would be happy to help further.

We hope we were able to address your concerns, but if there's anything else you need please let us know. We want to do anything we can to make each experience worthy of your best possible rating!

North Carolina
1 review
0 helpful votes
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I love Tradesy
July 15, 2022

I will definitely be ordering again from Tradesy. They were honest about what the product may be missing whether it's a Botton or slight scratch. Also they were very fast with delivery. I love the confirmation of delivery as well. This site is excellent

Date of experience: July 15, 2022
New York
1 review
0 helpful votes
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Awesome Per the Usual
July 15, 2022

Received my merchandise quickly and exactly as advertised. I love my new Louis Vuitton Makeup bag, it's gorgeous!

Date of experience: July 15, 2022
Maryland
2 reviews
0 helpful votes
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Quick shipping
July 15, 2022

My experience with Tradesy is always top notch! I love it!

Date of experience: July 15, 2022
Colorado
1 review
0 helpful votes
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Love it!
July 15, 2022

Exactly as described. Love it - thank you! Will definitely use Tradesy again. Highly recommend.

Date of experience: July 15, 2022
Pennsylvania
1 review
0 helpful votes
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Always can trust Tradesy
July 15, 2022

The shoes were in perfect condition and arrived very quickly. Tradesy provides constant communication every step of the purchasing/shipping process.

Date of experience: July 15, 2022
Florida
2 reviews
0 helpful votes
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Fast shipping.
July 15, 2022

Quick and Easy. Too early to rate honestly because I did not know about delivery. Just purchased my product.

Date of experience: July 15, 2022
Florida
1 review
0 helpful votes
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Everything was perfect
July 15, 2022

Delivered on time, packed perfectly, beautiful my new pair, I can't wait to wear them. Thank you.

Date of experience: July 15, 2022
Pennsylvania
1 review
0 helpful votes
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Child's Size Large
August 14, 2022

Shirt was just as pictured but the "L" size must be a child's large. Unreturnable. Money lost. Lesson learned.

Date of experience: July 15, 2022
dev o. — Tradesy Rep
over a year old

Hi Kate,

We recently reviewed your feedback and wanted to follow up with you.

We're so incredibly sorry to hear about the negative experience you've had with Tradesy.

We are so sorry the item you received was not what was expected from the listing in regards to the size. Please know final sale items on Tradesy include all items that are $50 and under. That said I have provided your feedback to our Product Team to review. Please know we are always here to provide you with further insight into any orders placed or Tradesy Policy. If you prefer to call in to discuss any current issues at hand, you can always reach us at (844) 988-7233, our phones are open Monday-Friday from 7 am to 3 pm PDT and one of our lovely Member Care associates would be more than happy to assist you. Alternatively, we respond to emails 7 days a week and do our best to reply as quickly as possible.

It's very frustrating to feel like you're not being understood or that you're not getting the help you need. It is always our goal to provide excellent customer service, If there's anything else specific you'd like to share, that would help make your Tradesy experience even better please let us know. We want to do anything we can to make each experience worthy of your best possible rating!

California
1 review
0 helpful votes
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VERSACE WHITE SUN GLASSES
July 15, 2022
Updated review

They arrived on time. And are brand new. They are gorgeous. It was hard to find fabulous white sunglasses at any other discount store.

Date of experience: July 14, 2022

I love this site
October 16, 2021
Previous review

I love this site. I find what I'm looking for each time.

Date of experience: October 15, 2021

I found what I was looking for
October 6, 2021
Previous review

I found what I was looking for. Payment went easily with AFIRM

Date of experience: October 5, 2021

I am very happy with this site
August 11, 2021
Previous review

I am very happy with this site. There are many choices.

Date of experience: August 10, 2021
Tennessee
1 review
0 helpful votes
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Love Tradesy
July 15, 2022

Love this site and the selection of items! Prices are great and delivery is quick!

Date of experience: July 14, 2022
Missouri
1 review
0 helpful votes
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Great product
July 15, 2022

It was easy to find what I wanted on your website.

Date of experience: July 14, 2022
Florida
1 review
0 helpful votes
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Excellent
July 14, 2022

Awesome I will purchase from you guys again
The delivery was fast

Date of experience: July 14, 2022
Connecticut
1 review
0 helpful votes
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This experience
July 14, 2022

Spectacular! Unlike my first experience with a different seller, this on was better than I even hoped for! N

Date of experience: July 14, 2022
Kentucky
1 review
0 helpful votes
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Easy to use and great selection. Fast deliver. Excellent quality control.

Date of experience: July 14, 2022
California
1 review
0 helpful votes
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Good experience; item was available and as described

Date of experience: July 14, 2022
New York
1 review
0 helpful votes
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As described
July 14, 2022

Great suitcase... new with tags! Delivered quickly too!

Date of experience: July 14, 2022

From the business

Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.


tradesy.com
Founded in 2012
Venice, CA
+163