logo

Tradesy

Check out our latest communities fighting
AI scams on Reddit and Facebook

This website seems to be closed. Find similar businesses

business logo of Tradesy

Tradesy

3.7
tradesy.com

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

Tradesy Reviews Summary

Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.

This summary is generated by AI, based on text from customer reviews

service
514
value
266
shipping
271
returns
109
quality
3,586

Instant Feedback

25,419 reviews

We monitor reviews for authenticity

Maryland
1 review
0 helpful votes
Follow null M.
Unfollow null M.
Share Review
Report Review

Very Satisfied Thank You
July 14, 2022

Quick and Easy product was described as seller stated.

Date of experience: July 14, 2022
Iowa
1 review
0 helpful votes
Follow null Z.
Unfollow null Z.
Share Review
Report Review

Many pictures, website was easy to navigate, quick checkout.

Date of experience: July 14, 2022
New York
1 review
0 helpful votes
Follow null Z.
Unfollow null Z.
Share Review
Report Review

Valentino sandal
July 14, 2022
Updated review

It's getting better to purchase, very fast to deliver with no hassles at all.

Date of experience: July 13, 2022

Very easy and the representative is nice and approacable
June 3, 2022
Previous review

Very easy and the representative is nice and approacable

Date of experience: June 3, 2022
California
1 review
0 helpful votes
Follow Maria D.
Unfollow Maria D.
Share Review
Report Review

Great
July 14, 2022

Prompt delivery. Friendly
Service. I have purchased with Tradesy before and they are great

Date of experience: July 13, 2022
Florida
2 reviews
0 helpful votes
Follow Maria N.
Unfollow Maria N.
Share Review
Report Review

Silver Gucci Loafers
July 14, 2022

Excellent. Loafers came as described in perfect condition.

Date of experience: July 13, 2022
Texas
1 review
0 helpful votes
Follow Julie A.
Unfollow Julie A.
Share Review
Report Review

Gucci yellow platform heels
July 13, 2022

Fast shipping. Shoes are as described and gorgeous!

Date of experience: July 13, 2022
California
1 review
0 helpful votes
Follow sanya F.
Unfollow sanya F.
Share Review
Report Review

Bottega sandaks
July 13, 2022

Received very quickly and happy with the purchase
I had a concern with color but the seller assured me that it is correct and yes all was just great

Date of experience: July 13, 2022
Texas
1 review
0 helpful votes
Follow Thalia T.
Unfollow Thalia T.
Share Review
Report Review

Gucci sunglasses
July 13, 2022

Great experience! Ordering was easy and the sunglasses arrived right on time!

Date of experience: July 13, 2022
Michigan
1 review
0 helpful votes
Follow Robert C.
Unfollow Robert C.
Share Review
Report Review

I ordered the item as soon as I saw it. The bag was perfect and I received it in very short order. I couldn't be more pleased with my experience!

Date of experience: July 13, 2022
Florida
1 review
0 helpful votes
Follow Deborah O.
Unfollow Deborah O.
Share Review
Report Review

Received handbag
July 13, 2022

Very pleased with delivery time and condition of handbag

Date of experience: July 13, 2022
New York
1 review
0 helpful votes
Follow Jessie C.
Unfollow Jessie C.
Share Review
Report Review

Fabulous Experience!
July 13, 2022

This was my first purchase, but it won't be my last! I could not be happier with the process from beginning to end. My shoes arrived today well-packaged and in perfect condition.

Date of experience: July 13, 2022
Arizona
1 review
0 helpful votes
Follow Dr. Y.
Unfollow Dr. Y.
Share Review
Report Review

Tradesy's the best! Always happy with what I've gotten from them.

Date of experience: July 13, 2022
North Carolina
1 review
0 helpful votes
Follow Trish J.
Unfollow Trish J.
Share Review
Report Review

Good
July 13, 2022

Great communication w/ seller, absolutely love the item, FedEx was supposed to require direct signature & they left on my front porch

Date of experience: July 13, 2022
Florida
1 review
0 helpful votes
Follow Dawna A.
Unfollow Dawna A.
Share Review
Report Review

Purse strap broke after 5 uses. Leather on area of strap was virtually shredded. Confition listed as "gently used:. No response from buyer or Tradsey

Date of experience: July 13, 2022
dev o. — Tradesy Rep
over a year old

Hi Dawna,

We recently received your feedback and wanted to follow up with you! We're so incredibly sorry to hear about the negative experience you've had with Tradesy. This is far from the experience we want our Tradesy family to have, and extend our sincerest apologies for the inconvenience here.

If you require any further assistance, please do not hesitate to give us a call at 844-988-7233, Monday-Friday from 7 AM-3 PM PST, and any of our specialists would be happy to assist further

Maryland
1 review
0 helpful votes
Follow Toni A.
Unfollow Toni A.
Share Review
Report Review

Pleased
July 13, 2022

My bag arrived on the date specified in the email, I'm very pleased was my bag.

Date of experience: July 13, 2022
Massachusetts
1 review
0 helpful votes
Follow Cate E.
Unfollow Cate E.
Share Review
Report Review

Great condition!
July 13, 2022

Bag was in great shape as described! Shipped fast and securely.

Date of experience: July 12, 2022
Colorado
1 review
0 helpful votes
Follow Kathleen B.
Unfollow Kathleen B.
Share Review
Report Review

Title
August 12, 2022

No, no, no, no, no, no, no, no, no, no, no, no, no, no, no, no, no, no, no, I won't!

Date of experience: July 12, 2022
dev o. — Tradesy Rep
over a year old

Hi Kathleen,

We recently received your feedback and wanted to follow up with you! We're so incredibly sorry to hear about the negative experience you've had with Tradesy. This is far from the experience we want our Tradesy family to have, and extend our sincerest apologies for the inconvenience here.

If you require any further assistance, please do not hesitate to give us a call at 844-988-7233, Monday-Friday from 7 AM-3 PM PST, and any of our specialists would be happy to assist further.

California
1 review
0 helpful votes
Follow connie W.
Unfollow connie W.
Share Review
Report Review

Beautiful handbag!
July 13, 2022

Excellent experience! Handbag just as described! Swift delivery!

Date of experience: July 12, 2022
Wisconsin
1 review
0 helpful votes
Follow Melissa U.
Unfollow Melissa U.
Share Review
Report Review

Perfect nude dress!
July 13, 2022

Immaculate condition & very fast shipping. Great experience all around.

Date of experience: July 12, 2022
Texas
1 review
0 helpful votes
Follow Karen X.
Unfollow Karen X.
Share Review
Report Review

Received
August 11, 2022

Articulo deacuerdo a lo estipulado
Me llego rapido y sin complicaciones

Date of experience: July 12, 2022
dev o. — Tradesy Rep
over a year old

Hi Karen,

We recently received your feedback and wanted to follow up with you. We're happy to hear about your positive experience with us thus far!

If there is anything further we can do to help make this experience amazing, please do not hesitate to ask. We want to do anything we can to make each experience worthy of your best possible rating!

From the business

Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.


tradesy.com
Founded in 2012
Venice, CA
+163
See all photos