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Tradesy

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Tradesy

3.7
tradesy.com

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Tradesy Reviews Summary

Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.

This summary is generated by AI, based on text from customer reviews

service
514
value
266
shipping
271
returns
109
quality
3,586

Instant Feedback

25,419 reviews

We monitor reviews for authenticity

Colorado
1 review
0 helpful votes
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Stellar
July 24, 2022
Updated review

Get stock and quick, professional sellers. I buy using affirm.

Date of experience: July 24, 2022

.
November 18, 2020
Previous review

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Date of experience: November 18, 2020
Illinois
1 review
0 helpful votes
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Great
July 24, 2022

Great service, great product. Great shipping! AmaZing

Date of experience: July 24, 2022
Florida
1 review
0 helpful votes
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Amazing!
July 23, 2022

I am so happy and content with my order. Amazing condition. Looks new! So very happy and obsessed with my bag.

Date of experience: July 23, 2022
Oklahoma
4 reviews
0 helpful votes
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It's been great
July 23, 2022
Updated review

Took long to find item after saved, had to continue searching over and over

Date of experience: July 23, 2022

Good and easy
January 17, 2022
Previous review

Good and easy

Date of experience: January 17, 2022
Michigan
1 review
0 helpful votes
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Saint Laurent Large College Bag
July 23, 2022

Wonderful experience purchasing from this seller! The bag is exactly what I envisioned and then some! Thank you!

Date of experience: July 22, 2022
Missouri
1 review
0 helpful votes
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So much to choose from
July 23, 2022

It was so much to choose from. The options are endless!

Date of experience: July 22, 2022
Georgia
1 review
0 helpful votes
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My item took 7 days to ship not due to the sellers fault but due to Tradesy's own issue sending the shipping package. Once shipped, I received my item quickly. However they were in much worse condition than was shown in the listing photos. Not sure I will be shopping on Tradesy again.

Date of experience: July 22, 2022
dev o. — Tradesy Rep
over a year old

Hi there,

We recently received your feedback and wanted to follow up with you! We're so incredibly sorry to hear about the negative experience you've had with Tradesy. This is far from the experience we want our buyers to have, and extend our sincerest apologies for the inconvenience here.

I'm so sorry to hear about the shipping kit delay that was caused due to a logistics error on our end. This has been addressed with our Logistics Team so that errors like this are avoided in the future.

We also encourage sellers to accurately list their items, and in cases that a buyer feels it was not accurately described they can file a return as a misrepresentation claim within 4 days of delivery. If it is deemed misrepresented by our Returns Team we will issue a refund to the original payment source.

Additionally, You can request a return for any reason within 4 days of delivery. You'll send the item to Tradesy for free, and we'll issue Tradesy Site Credit for you to find something new. Once we receive it, we'll email you to confirm the return has been processed and your Tradesy Site Credit will be available.

If you require any further assistance, please do not hesitate to give us a call at 844-988-7233, Monday-Friday from 7 AM-3 PM PST, and any of our specialists would be happy to assist further.

We hope we were able to address all of your concerns, but if there's anything else you need please don't hesitate to ask. We want to do anything we can to make each experience worthy of your best possible rating.

Pennsylvania
1 review
0 helpful votes
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Great experience.
July 22, 2022

I have sold and bought things through this site. It has been a great process and quality products.

Date of experience: July 22, 2022
Pennsylvania
2 reviews
3 helpful votes
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Valentino Espadrilles
July 22, 2022

These shoes are in perfect condition and arrived on time!

Date of experience: July 22, 2022
California
1 review
0 helpful votes
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Quick, Easy and Accurate!
July 22, 2022

Easy to find the product I wanted to purchase, and seller delivered quickly and in perfect condition.

Date of experience: July 22, 2022
Florida
1 review
0 helpful votes
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The checkout process went smoothly but I can't comment further until the order is delivered. Thank you.
Follow up: The shoes arrived, they are flawless, and the transaction couldn't have gone any better.

Date of experience: July 22, 2022
Texas
1 review
0 helpful votes
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Amazing!
July 22, 2022

I don't usually buy name brand purses but the bag I got is awesome! I'm so happy that I bought it!

Date of experience: July 22, 2022
Georgia
1 review
0 helpful votes
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Great purchase!
July 22, 2022

Item arrived as advertised and promised. Very pleased with this purchase!

Date of experience: July 22, 2022
Maryland
1 review
0 helpful votes
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YSL Uptown Clutch
July 22, 2022

Love! So happy with my purchase. Thank you Tradesy!

Date of experience: July 22, 2022
Iowa
1 review
0 helpful votes
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First Time
July 22, 2022

First time and such an easy process and experience. I'll be back!

Date of experience: July 22, 2022
Colorado
1 review
0 helpful votes
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New To Tradesy & Not Disappointed
July 22, 2022

I'm always skeptical of trying resell places but this did not disappoint. Great communication with the seller, quick shipping and a beautiful new piece of clothing for my closet!

Date of experience: July 21, 2022
Illinois
2 reviews
0 helpful votes
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I love Tradesy!
July 22, 2022

I have found all products im looking for easily on this website and it helps me save a decent amount of money. All of my items look brand new and some even have the tags still.

Date of experience: July 21, 2022
California
4 reviews
0 helpful votes
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Smaller Than Expected
August 21, 2022

Ordering went very well and purse is definitely well taken care of. I was just surprised at its actual size in comparison to the photo.

Date of experience: July 21, 2022
dev o. — Tradesy Rep
over a year old

Hi Vernetta,

We recently reviewed your feedback and wanted to follow up with you.

We're happy to hear your experience with us has been good thus far, but if you are not 100% satisfied with your purchase we do our best to support buyers in their shopping endeavors by offering the ability to request a return. Please know you can always request a return within the return timeframe, and should you have any difficulty you can always give us a call at 844-988-7233. Our phone lines are open Mon-Fri from 7 am PST -3 pm PST, one of our lovely Member Care representatives would be more than happy to assist you.

If there's anything you'd like to share that would help make your Tradesy experience even better, please let us know. We pride ourselves on the connection we have with our users, and of course, the shared love of fashion and the environment. To us, your feedback is everything.

Ohio
1 review
0 helpful votes
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Enjoyable and user friendly!
July 22, 2022
Updated review

Slow interface but easy to use. Product was tract and came fast. No issues or damage. Packaging was concealed to prevent tampering. Was an overall great and hassle free experience.

Date of experience: July 21, 2022

Slow interface but easy to use
July 14, 2022
Previous review

Slow interface but easy to use. Thanks

Date of experience: July 13, 2022
Colorado
1 review
0 helpful votes
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All good
July 21, 2022

Great timing.
Great item.
Appreciate the quick response.

Date of experience: July 21, 2022

From the business

Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.


tradesy.com
Founded in 2012
Venice, CA
+163
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