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Tradesy

3.7
tradesy.com

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Tradesy Reviews Summary

Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.

This summary is generated by AI, based on text from customer reviews

service
514
value
266
shipping
271
returns
109
quality
3,586

Instant Feedback

25,419 reviews

We monitor reviews for authenticity

Wisconsin
1 review
0 helpful votes
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LV
July 26, 2022
Updated review

Love buying from Tradesy! Feel very confident with all my purchases so far

Date of experience: July 26, 2022

Love buying from Tradesy
January 31, 2022
Previous review

Love buying from Tradesy- trusted website! Great merchandise!

Date of experience: January 31, 2022

Love Tradesy!
September 10, 2021
Previous review

Love Tradesy!

Date of experience: September 10, 2021

Easy to find exactly what you're looking for
July 17, 2021
Previous review

Easy to find exactly what you're looking for

Date of experience: July 16, 2021
Maryland
3 reviews
0 helpful votes
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Quality Products...
July 26, 2022
Updated review

Great quality products and flexible payment options.

Date of experience: July 26, 2022

Great shoes...
July 4, 2022
Previous review

Great shoes...

Date of experience: July 3, 2022

Always find what I need...
June 11, 2022
Previous review

Always find what I need... Great selections and cost...

Date of experience: June 10, 2022

Excellent selections and payment options
February 1, 2022
Previous review

Excellent selections and payment options.

Date of experience: February 1, 2022

Quality products
December 13, 2021
Previous review

Quality products.

Date of experience: December 13, 2021

Always Great quality products and reasonable payment...
November 22, 2021
Previous review

Always Great quality products and reasonable payment options.

Date of experience: November 22, 2021

GREAT QUALITY ITEMS...
November 3, 2021
Previous review

GREAT QUALITY ITEMS...

Date of experience: November 3, 2021

Great options, never disappoints
November 18, 2020
Previous review

Great options, never disappoints.

Date of experience: November 17, 2020
Texas
3 reviews
0 helpful votes
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Easy shopping
July 26, 2022

I have ordered a handful of times and so far it's been a positive experience. Lots of options available to purchase.

Date of experience: July 26, 2022
Ohio
1 review
0 helpful votes
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Dress
July 26, 2022

Dress arrived well packaged and in great condition. Just as pictured.

Date of experience: July 26, 2022
Indiana
1 review
1 helpful vote
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Beautiful sandals
July 26, 2022

I've been looking at these sandals for quite some time but was not ready to pull the plug as I read several reviews about the straps being too tight and the sizing small. Normally I wear 38 in all of my YSL shoes but I decided to order 1/2 a size up and they fit like a glove! I have a pretty narrow foot so the straps don't bother me at all and I always wear high heels therefore these are comfortable for me and my style. I can't wait to wear them out!

Date of experience: July 26, 2022
Delaware
1 review
0 helpful votes
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Terrific Experience and Product
July 26, 2022

The purse I received was beautiful and exactly as described. The seller packaged the purse well and sent it promptly. She contacted me to let me know it was in the mail. A very pleasant experience.

Date of experience: July 26, 2022
Colorado
1 review
0 helpful votes
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Worried …
July 26, 2022

I was worried that I might end up getting deceived with fake products but so far I am happy with my purchase. I am still waiting for my other bag so I am keeping my fingers cross.

Date of experience: July 26, 2022
Massachusetts
1 review
0 helpful votes
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Beautiful
July 26, 2022

Excellent and will continue using……………………….,,,,………………,,

Date of experience: July 25, 2022
Arizona
1 review
0 helpful votes
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A+
July 26, 2022

Great seller-super fast shipping-love the shoes (hope I can break them in without too much pain)

Date of experience: July 25, 2022
Missouri
1 review
0 helpful votes
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Loveeeee
July 26, 2022

Thank you! Love it so much and exactly as described

Date of experience: July 25, 2022
New York
1 review
0 helpful votes
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Great!
July 26, 2022

It shipped so fast! This was my first time using tradesy and I will absolutely be using again! It was fast and I got exactly what was described in the description.

Date of experience: July 25, 2022
California
1 review
0 helpful votes
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Review
July 25, 2022

I had a great experience and will use this website again.

Date of experience: July 25, 2022
Texas
2 reviews
0 helpful votes
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Pink Louboutins
July 25, 2022

Transaction was easy and flawless. I received my shoes very quickly and they were just as described. Will have no problem buying from them again.

Date of experience: July 25, 2022
Louisiana
1 review
0 helpful votes
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Got it
July 25, 2022

I wanted this bag so bad and it was sold out at Chanel... Perfect for travels ahead and cali / beach lifestyle.
:)

Date of experience: July 25, 2022
Virginia
1 review
0 helpful votes
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Gucci Crossbody bag
July 25, 2022

First time ordering from Tradesy and I am very satisfied with my product delivered. I will be ordering more items in the future. I love my new Gucci

Date of experience: July 25, 2022
Texas
1 review
0 helpful votes
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Excellent experience!
July 25, 2022

Excellent experience and service! I am very happy as well as satisfied with my item!

Date of experience: July 25, 2022
Florida
1 review
0 helpful votes
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Great experience ever which I will definitely recommend tradesy to other people

Date of experience: July 25, 2022
New York
1 review
0 helpful votes
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Watch flat.
August 24, 2022

Title says it all. I have to wait for the installation of a battery to see if I will keep the watch. Sent it to get a battery. Shouldn't I get a refund?

Date of experience: July 25, 2022
dev o. Tradesy Rep
over a year old

Hi There,

We recently received your feedback and wanted to follow up with you! We're so incredibly sorry to hear about the negative experience you've had with Tradesy. This is far from the experience we want our buyers to have, and extend our sincerest apologies for the inconvenience here.

We encourage sellers to accurately list their items, and in cases that a buyer feels it was not accurately described they can file a return as a misrepresentation claim within 4 days of delivery. If it is deemed misrepresented by our Returns Team we will issue a refund to the original payment source.

Additionally, You can request a return for any reason within 4 days of delivery. You'll send the item to Tradesy for free, and we'll issue Tradesy Site Credit for you to find something new. Once we receive it, we'll email you to confirm the return has been processed and your Tradesy Site Credit will be available.

If you require any further assistance, please do not hesitate to give us a call at 844-988-7233, Monday-Friday from 7 AM-3 PM PST, and any of our specialists would be happy to assist further.

We hope we were able to address all of your concerns, but if there's anything else you need please don't hesitate to ask. We want to do anything we can to make each experience worthy of your best possible rating

West Virginia
1 review
0 helpful votes
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Great experience!
July 25, 2022

Easy checkout, coupon, great search features. And a lot of gorgeous options!

Date of experience: July 25, 2022
Texas
1 review
0 helpful votes
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Am had a good experience I orders products from your company.

Date of experience: July 24, 2022

From the business

Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.


tradesy.com
Founded in 2012
Venice, CA
+163
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