logo

Tradesy

Check out our latest communities fighting
AI scams on Reddit and Facebook

This website seems to be closed. Find similar businesses

business logo of Tradesy

Tradesy

3.7
tradesy.com

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

Tradesy Reviews Summary

Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.

This summary is generated by AI, based on text from customer reviews

service
514
value
266
shipping
271
returns
109
quality
3,586

Instant Feedback

25,419 reviews

We monitor reviews for authenticity

Tennessee
1 review
0 helpful votes
Follow Viridiana G.
Unfollow Viridiana G.
Share Review
Report Review

Great Experience
July 27, 2022

Shipment was really fast. I purchased it on a Saturday and received it by Wednesday. The item came exactly as described.

Date of experience: July 27, 2022
Ohio
1 review
0 helpful votes
Follow null U.
Unfollow null U.
Share Review
Report Review

As described
July 27, 2022

Easy to navigate and checkout is a breeze. Search was easy and transaction was seamless.

Date of experience: July 27, 2022
Florida
1 review
0 helpful votes
Follow kathy L.
Unfollow kathy L.
Share Review
Report Review

Beautiful
August 26, 2022

I love the handbag even though the size was wrong... it was listed at 11.8 w and it really is 13 w, however I love it and will carry it proudly.

Date of experience: July 27, 2022
Maryland
1 review
0 helpful votes
Follow Kailyn B.
Unfollow Kailyn B.
Share Review
Report Review

Coach shoulder bag
July 27, 2022

It came fast and everything was really nice and looked new

Date of experience: July 27, 2022
California
1 review
0 helpful votes
Follow Kerry G.
Unfollow Kerry G.
Share Review
Report Review

Love it
July 27, 2022

Great condition, exceptional wrapping job! Was so excited to get this purse.

Date of experience: July 27, 2022
Iowa
1 review
0 helpful votes
Follow Jessica I.
Unfollow Jessica I.
Share Review
Report Review

Speedy delivery
July 27, 2022

Fast response to questions asked, and speedy delivery, love my new bag!

Date of experience: July 27, 2022
Rhode Island
1 review
0 helpful votes
Follow Celia I.
Unfollow Celia I.
Share Review
Report Review

Easy, fast, beautiful
July 27, 2022

Great experience purchasing through Tradesy. Item was exactly as described, shipped quickly, and was a good deal.

Date of experience: July 27, 2022
Washington
1 review
0 helpful votes
Follow Jill O.
Unfollow Jill O.
Share Review
Report Review

LV sunshine bag
August 26, 2022

Bag is nice but it's definitely been cleaned and has stains that were not mentioned in caption. I paid more then it's worth. This website doesn't give you enough info about the bags. Shop elsewhere. There are plenty of sites that give more info.

Date of experience: July 27, 2022
dev o. — Tradesy Rep
over a year old

Hi Jill,

We recently received your feedback and wanted to follow up with you! We're so incredibly sorry to hear about the negative experience you've had with Tradesy. This is far from the experience we want our buyers to have, and extend our sincerest apologies for the inconvenience here.

We encourage sellers to accurately list their items, and in cases that a buyer feels it was not accurately described or if they have authenticity concerns they can file a misrepresentation claim within 4 days of delivery.

If you require any further assistance, please do not hesitate to give us a call at 844-988-7233, Monday-Friday from 7 AM-3 PM PST, and any of our specialists would be happy to assist further.

We hope we were able to address all of your concerns, but if there's anything else you need please don't hesitate to ask. We want to do anything we can to make each experience worthy of your best possible rating

Texas
1 review
0 helpful votes
Follow null V.
Unfollow null V.
Share Review
Report Review

Wonderful Shopping Experience!
July 27, 2022

Never heard of Tradesy before now, but it looks like a great site. Hope the item I bought arrives soon, and hope I love it!

Date of experience: July 26, 2022
California
1 review
0 helpful votes
Follow Redd Z.
Unfollow Redd Z.
Share Review
Report Review

Chanel clutch
July 27, 2022

Very happy with my purchase. Clutch is in perfect condition as described on the listing.

Date of experience: July 26, 2022
California
1 review
0 helpful votes
Follow Hailey X.
Unfollow Hailey X.
Share Review
Report Review

In love
July 27, 2022

Love my purchase and the seller was super responsive and helpful.

Date of experience: July 26, 2022
California
1 review
0 helpful votes
Follow Call Y.
Unfollow Call Y.
Share Review
Report Review

FedEx not good
July 27, 2022

Tradesy was great! But FedEx was another story….,,,

Date of experience: July 26, 2022
Pennsylvania
1 review
0 helpful votes
Follow Lena B.
Unfollow Lena B.
Share Review
Report Review

Gucci Princeton loafers
July 27, 2022

Fast shipping, good service. Overall, great experience.

Date of experience: July 26, 2022
New York
1 review
0 helpful votes
Follow null X.
Unfollow null X.
Share Review
Report Review

Excelentes! Empresa muy seria
July 26, 2022

Incredible son muy buenos productos, en excelente estado, a muy buen precio.

Date of experience: July 26, 2022
California
1 review
0 helpful votes
Follow null L.
Unfollow null L.
Share Review
Report Review

I had much trouble checking out. Web site could have been accepting my info right away, instead of making me to read and to reading, and to trouble shooting it.

Date of experience: July 26, 2022
dev o. — Tradesy Rep
over a year old

Hi there,

We recently reviewed your feedback and wanted to follow up with you.

I'm so sorry for any trouble you had with checking out! Please know we are always here to assist you with checking out or any other questions you might have. If you prefer to call in to discuss any current issues at hand, you can always reach us at (844) 988-7233, our phones are open Monday-Friday from 7 am to 3 pm PDT and one of our lovely Member Care associates would be more than happy to assist you. Alternatively, we respond to emails 7 days a week and do our best to reply as quickly as possible.

If there's anything else specific you'd like to share, that would help make your Tradesy experience even better please let us know. We want to do anything we can to make each experience worthy of your best possible rating!

South Carolina
1 review
0 helpful votes
Follow Vonda C.
Unfollow Vonda C.
Share Review
Report Review

Just what I wanted!
July 26, 2022

I was able to browse through several options and the photo perspectives were very helpful particularly the shot with the mannequin that helped determine the size and how it would hang on the body.

Date of experience: July 26, 2022
Pennsylvania
1 review
0 helpful votes
Follow Jaimee M.
Unfollow Jaimee M.
Share Review
Report Review

Perfect
July 26, 2022

Just was it was pictured and described. Using it tomorrow! Love it!

Date of experience: July 26, 2022
Louisiana
1 review
0 helpful votes
Follow Sarah D.
Unfollow Sarah D.
Share Review
Report Review

Sweetest
July 26, 2022

The kindest shipper and the most beautiful set of earrings!

Date of experience: July 26, 2022
South Carolina
1 review
0 helpful votes
Follow JP R.
Unfollow JP R.
Share Review
Report Review

First Purchase
July 26, 2022

Great selection. Great pricing. Easy process. Good communication. Quick delivery. Overall very satisfied!

Date of experience: July 26, 2022
Massachusetts
1 review
0 helpful votes
Follow Haecha Q.
Unfollow Haecha Q.
Share Review
Report Review

Cute evening purse
July 26, 2022

Very happy with my purchase and happy with how the seller
Got back to me with all my questions!

Date of experience: July 26, 2022

From the business

Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.


tradesy.com
Founded in 2012
Venice, CA
+163
See all photos