TradesyReviews 9,836

I sold a brand new authentic Louis Vuitton Neverfull pochette that I had purchased on 7/29 with my Neverfull. I listed the pochette that same day and included pics from all views of the item as well as a picture of the receipt. The buyer's only complaint when she received the item was that I did not send her a receipt. I never said I would send a receipt or copy thereof. This is not a valid reason for return, but Tradesy let the buyer do so and get her money back even after I sent proof of condition with a video taken prior to me shipping the item. Tradesy could care less about sellers.

SCAM /SCAM / SCAM
This company is a scam, the items are FAKES and there is no return policy. Only a credit to their site. DON'T WASTE YOUR TIME OR MONEY.

Good god, where do I begin? How about from the beginning, 6-months ago when Tradsey.com sold me a fake Coach handbag for $150.00 and refused to refund my money, but sadly would only give me "site credit" where I could purchase more fake, overpriced, odorous, sloppy clothing.

It has taken me 6 months to finally spend my $150 site credit, only to be screwed and disappointed every time. The shipping for most items is $10.00! Today, after flipping through 600 items and wasting 3 hours of my time because the website is slower than $#*! and the search engine is from like 2001, I finally settle on a crappy Forever 21 overpriced tee-shirt, because I am exhausted, pissed-off and my eyes are swollen. Then to add insult to injury they charge me $10.00 shipping for a $3.00 shirt. Are you f*ck#g kidding me? Really? Then maybe 3 or 4 weeks later your order finally arrives in the mail. Everyone, please listen to me. Don't shop there! Don't even be tempted to shop there! You WILL regret it in some way, trust me! I've spent 6 months buying over-priced nasty clothing from this site and returning them over and over again. Save your time and money and go to Ebay, where you will be more satisfied and have purchase protection.

Never ever use this website. I included 12
Pics of my handbag and the specific measurements but the buyer of my bag decided she didn't like the size. Because of that, my funds have been "pending" by tradesy for weeks. They have my bag and my money and will not give me either of them. Their customer service is impossible to get in touch with and they are a total sham. I wish I had read reviews before I used this site. I will NEVER use this site again.

Horrible site bought a watch for 4500 that broke after 2 months the repair cost is 1500-2000 tradesy says sorry it's after the 3 days we can't help you reach out to the seller who states if I pay him he can fix wtf? Put a dispute through to my cc which I won now tradesy bans me from their site which I could care less just take the crap watch back and have a good one! The customer service reps are incompetent liars! FYI I was told by supervisor Sierra that should you have any balance in your tradesy Acct and the close your acct for any reason it's in their user agreement they keep the funds! What kind of stealing bull$#*! company is this?

I've been selling designer goods online for years and know my stuff. I always use plenty of pics and give accurate descriptions. I sold 2 items: a Tory Burch beach tote and a Michael Kors Santorini straw tote that were both in fair condition, with all flaws pictured, described, and priced accordingly. Both buyers chose to return the items as being "not as described" and of course, the idiots at Tradesy honored their complaints. I wasn't upset about the TB too much, but when they decided to return the MK, I went ballistic. I closed my account and sent them an email, telling them that no wonder everyone complains about them and the Purse Forum is full of complaints about the fakes they sell. I said a lot of things, but there was no way those items were not as described. There are far too many sites that treat you professionally before I will allow some 20-something who thinks she's cool because she lives in Cali and doesn't know her $#*! from a hole in the ground, to sell my items and also doesn't even know how to authenticate (which wasn't the issue). I'm almost 60 and I always tell my family I've earned the right to have no filter and Tradesy can slide into the Pacific; nobody will miss them.

I HAVE BEEN A NEW SELLER ON TRADESY FOR RECENT 2 MONTHS. PREVIOUSLY, I HAVE BEEN SELLING ON EBAY. I DECIDE TO WORK ON TRADESY TO TRY OUT THIS NEW PLATFORM. IT TURNS OUT THAT THEY ARE A HUGE THEF. I EARNED A LOT OF MONEY FOR THEM BECAUSE THEY TAKE 12% ON EVERY SALE I MADE. WHEN I WAS WITHDRAWING MY MONEY FROM THEIR SYSTEM, SUDDENLY, THEY SUSPEND MY ACCOUNT AND TAKE ALL MY MONEY (MORE THAN $1,500). THESE PEOPLE ARE STEALERS. THEY HAVE NO MORAL. THEY WILL STEAL FROM YOUR HARD-EARNED MONEY. TRADESY SHOULD BE ASHAMED OF THEMSELVES FOR STEALING THEIR PARTNERS MONEY.

Email me if you know how I can press charges
Address at bottom.

THIS IS AFTER THEY SENT ME AN EMAIL THAT I OWE THEM MONEY. I HAVE 7 PIECES OF DOCUMENTATION FROM THEM AND-MY BANK RECORDS THAT I RECEIVED NO MONEY FROM THEM AND THEY ARE HOLDING MY GREAT GRANDMA'S WEDDING SET. THEY HAVE BLOCKED MY PHONE NUMBER AND SUSPENDED ACCOUNT. DOES ANYONE KNOW HOW TO PRESS CHARGES AGAINST THEM?

First, I am attaching 3 emails from Tradesy clearly stating that I have received ZERO funds from Tradesy. Also, attached is the bank statement from the account number (it is on the document) that the funds would have gone into.
Second, as you can see in tracking and return request this buyer requested return PRIOR to receiving the rings. I paid extra for signature at delivery and her return request and your email were 4 hours before she signed for them.

Finally, I have notarized, photographed appraisals of these rings. They were shipped as exactly as I described and advertised. What
Is my guarantee that a buyer that already lied about having the rings prior to receipts, and then had them for 4 days before receiving your packaging, has not alterered or replaced muly great grandmother's wedding rings?

I NEVER RECEIVED A DIME FROM YOU. I AM SENDING A SCREEN SHOT OF ALL OF MY TRANSACTIONS TO THE ACCOUNT THAT YOU NEVER DEPOSITED MONEY INTO.

Send tracking info for both of my rings or I am filing charges immediately.

Cc Detective Franks, Attorney L. Maison

*******@juno.com

After selling around 10 items on Tradesy successfully I though I finally found a great service to sell. I was very wrong.
I sold my last item and after 5 days (Trades's policy is 4), buyer returned. My already transferred seller-money was transferred to my account, but stopped by Tradesy with no warning, no emails no communication... absolutely no communication. My friend also sold a Chanel bag and it got returned as a fake (her buyer replaced her bag with a replica).
Be very very very careful as a seller. Please use eBay or a better service!

I paid for 3 items, the payment was made on Saturday and next day they cancelled my orders but the withdrawn the money from my credit card. When I asked them what happened they said that it is a fraud, they said that my bank cancelled my transaction. When my bank need my confirmation for a transaction they call or e-mail me, but this time I had no notification from the bank.
I wanted to confirm the payment to tradecy.com but they didn't want to listen to me. It seems they took my money and closed my account without any reason. I use this credit not only for online purchases but also for paying in stores.
How is it possible to wait 24 hours to withdraw the money from my account and then to cancel the items I paid for.
Who is that site Tradecy and what are they doing?

Tradesy is a joke and no seller or buyer should be using it. In fact, they should have a class action lawsuit brought against them for the dishonest way they do business. They won't prove what credentials their "so called experts" have and if a customer returns an item, they are not given cash back as stated, but site credit. If you are a seller on the site, they take your items and never pay you for them. There excuse is "website glitches". They refunded a customer twice for the same item more then once and I have never seen a penny back from either of these items. Customers switch out authentic items and return fakes and they get credit or cash back and the seller is left without any earnings or the actual product they sent. I have over 600 items for sale on the site but going to cancel due to the fact they can't even pay me $13.65 for an item that sold. Think they are having money problems and stealing is the only way they can keep operating.

I purchased some Christian Laboutin shoes from Tradesy for my wedding. When the shoes came in I attempted to try on what was listed as a size 10 shoe, and could not even put it on my foot. The shoe felt like I was trying on a size 7-8 shoe. So I put them back in the box and returned them the next day. Since there was only a few days left till my wedding I didn't have time to order something different. Of course Tradsy only gave me store credit and I feel like I wasted $680 of my hard earned money since there isn't anything else I want from the sites, and my purchase was for a special occasion. I emailed customer care and they told me that the seller listed the item accurately, and it is my responsiblity to know my size in a certain band. I feel like there should be something written about the shoe stating that they are not true to size. How can you know if you never tried it on? I just feel like the policy is very unfair to the buyer and is meant to keep you from ever getting your money back.

I had a terrible experience with this company, and if I had the time and energy I would do more than write bad reviews, because I am still mad. I was a VIP customer, in that I took my stuff in person and had them photo and list the items. They said that the final price is up to us to decide. Within one day they sold my items for almost nothing, and there was NOTHING I could do about it. They gave me 10% of an item I wanted (tom ford glasses), so I saved $10 after losing a few hundred. I complained, and the owner actually had the audacity to just accept it because they gave me "Such a good deal" on a purse I bought earlier.

I have bought two things from this website and although for the first dress I had a good experience given that there were no misrepresentations from listing vs the product/item received, it was my second purchase that was the huge eye opener that showed me just how much of a scam this website is. Not only did they arbitrarily "decide" to not give me my money back for a product which had a CLEARLY misrepresented size, now they are taking FOREVER to send me my item back. It has already been 2 weeks (way past the normal 5-7 business days that mail usually takes). Terrible! So untrustworthy!

God forbid you purchase an item that is not delivered as expected from the listing because they will NOT give you your money back. Tradesy claims that they will refund money according to "certain guidelines" but these guidelines are subjectively determined within their own company and disregard ANYTHING that try to show as support (I sent them pictures of dress and order confirmation that clearly showed a difference from the listing to product received). Then, you are left with only two options: getting site credit or sending you the item back. So here I am 2 weeks and 4 days later still waiting for my item to get back.

Lastly, customer service was SHADY to say the least. They took weeks to respond to my emails! It has been one of the most frustrating online shopping experiences of my life. This has been an ongoing headache since MAY! To make things even worse, Melissa, the girl I corresponded with through their *******@tradesy.com email was very rude and never even acknowledged any of the proof I sent her from pictures I took of the dress and my order confirmation email that CLEARLY proved there was a size misrepresentation. SHADY SHADY SHADY.

If you are willing to gamble with your money then shopping here is fine, but don't expect to get refunds or money back if an item does not arrive the way it was supposed to.

Me and my sister, we both got two same boy Chanel from our uncle as birthday gift. Didn't like it because I prefer medium size, so I recently sold mine on Tradesy( shipped and delivered to the buyer already), after I sold it my sister wanted to sell hers too,
So, we post it on tradesy. After a couple days, I couldn't login to my tradesy account at all, while I still have about $2400 that I earn from selling my Chanel bag on tradesy account.
I contact them, but they only reply me with:
Nikki (Tradesy)
Jun 14,6:52 PM PDT

Hello,

Due to a concern of authenticity of the items you have listed we have closed your account and will not be restored.

After this email, they never reply me again!

So, I just send a buyer a Chanel bag through Tradesy for nothing? This is ridiculous! They take away my money just like they have the right. Thank god my sister haven't ship her bag yet. Who would ever give someone a Chanel bag for free?