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Tradesy

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Tradesy

3.7
tradesy.com

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Tradesy Reviews Summary

Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.

This summary is generated by AI, based on text from customer reviews

service
514
value
266
shipping
271
returns
109
quality
3,586

Instant Feedback

25,419 reviews

We monitor reviews for authenticity

Indiana
1 review
0 helpful votes
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It went wonderfully, everything was smooth and easy! All in all it was great! Tradesy gave me a discount as well for first time user and it helped me out so much. So appreciative to the seller as well. Thank You, Love from Amy B.

Date of experience: February 14, 2021
New Jersey
1 review
0 helpful votes
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Thank you for the terrific first time buying experience!

Date of experience: February 14, 2021
Florida
1 review
0 helpful votes
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Excellent
March 18, 2021

Good price fast shipping and wonderful transaction.

Date of experience: February 14, 2021
California
1 review
0 helpful votes
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Paid too much!
March 16, 2021

I feel like a fool. I found several identical rings on-line, including the seller's website, for ~$1000. 00 less. More angry with myself than anyone, but unhappy with the fact that the seller clearly knew the price of comparable rings. Too bad... Having spent nearly $100,000 through Tradesy in the past year, Rebag did a good job with other aspects of the sale and I would have done more business with them.

Date of experience: February 14, 2021
Kyara P. — Tradesy Rep
over a year old

Hi Stephen,

We recently received your feedback and wanted to follow up with you! We're so incredibly sorry to hear about the negative experience you've had with Tradesy. This is far from the experience we want our Tradesy family to have, and extend our sincerest apologies for the inconvenience here.

Regarding your Van Cleef & Arpels Ring (28576467) order, we're so sorry to hear about the trouble regarding the price! Do know that because we are a peer-to-peer marketplace, this gives our buyers the advantage of reaching out to the sellers directly to see if they are willing to negotiate the price! This also means that we give sellers the ability to price their listings as they see fit.

However, many of our sellers are more than happy to lower the price, especially if there are similar listings of the same item at lower prices! All you have to do is send them a message by clicking the 'Ask a Question' button on the item page. This will open up an email-like queue between you and the seller, where you can both discuss and finalize a price.

Regardless, we're terribly sorry for the trouble here. As a valued member since 2019, your feedback is very important to us making improvements where we can. We hope we were able to address all of your concerns, but if there’s anything else you need please don’t hesitate to ask. We want to do anything we can to make each experience worthy of your best possible rating!

Colorado
1 review
0 helpful votes
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My wife loved it. Quick delivery. New with tags as described.

Date of experience: February 14, 2021
Poland
1 review
0 helpful votes
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LV
February 14, 2021

Thank you for issueless purchase. Everything went well and on time.

Date of experience: February 14, 2021
Maryland
1 review
0 helpful votes
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Beautiful
February 14, 2021

Shipping fast and product is as described. I really like my necklace

Date of experience: February 14, 2021
Florida
2 reviews
0 helpful votes
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Great experience
February 14, 2021

Ordered my shades and got them a few days later. Brand new with tags. This is how all shopping should happen. Thanks, Tradesy!

Date of experience: February 13, 2021
Texas
1 review
0 helpful votes
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Great service
February 14, 2021

Great customer service. On time. Great delivery service. I recommend it

Date of experience: February 13, 2021
California
1 review
0 helpful votes
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Just what I ordered!
February 14, 2021

Great communication and fast shipping. Item just as described. Very happy.

Date of experience: February 13, 2021
Florida
1 review
0 helpful votes
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Always secure and efficient!
February 14, 2021

Super quick shipping, fast reliable friendly service

Date of experience: February 13, 2021
California
1 review
0 helpful votes
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Good seller
February 14, 2021

The seller gave the good price. He shipped the same day when I purchased. The product is exactly what he described. It's like new. I had good experience.

Date of experience: February 13, 2021
New York
1 review
0 helpful votes
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Unboxing
March 17, 2021

This package came and was wrapped carefully and boxed safely. Fast shipping.

Date of experience: February 13, 2021
California
1 review
0 helpful votes
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Ted Baker Shoes
February 13, 2021

The shoes fit great. They're in perfect condition and they arrived quickly.

Date of experience: February 13, 2021
Pennsylvania
2 reviews
0 helpful votes
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Did not meet my expectations
March 15, 2021

I received the scarf ( Louis Vuitton) however the packaging was disappointing ( street vendor plastic bag) I'm now concerned about authenticity. I will be following up... stay tuned.

Date of experience: February 13, 2021
Georgia
1 review
0 helpful votes
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It was delivered in a timely manner. I was notified of when it shipped as well as approximately when it would arrive

Date of experience: February 13, 2021
Pennsylvania
1 review
0 helpful votes
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Bad $#*! Gucci heels
March 17, 2021

Very nice shoes, well packaged. Will purchase again from this seller

Date of experience: February 13, 2021
Virginia
1 review
0 helpful votes
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Love the shoes!
March 17, 2021

Items came quickly and are in perfect condition. So excited to wear them

Date of experience: February 13, 2021
Texas
1 review
0 helpful votes
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Easy Transactions!
February 13, 2021

Easy way of shopping online. Great sellers with authentic items.

Date of experience: February 13, 2021
California
1 review
0 helpful votes
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Navigating the site was simple and easy. The filter feature is helpful to edit searches and look forward more specific details/items.
It would be good if some products had more details even though one can reach out to sellers.

Date of experience: February 13, 2021

From the business

Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.


tradesy.com
Founded in 2012
Venice, CA
+163
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