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Tradesy

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Tradesy

3.7
tradesy.com

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Tradesy Reviews Summary

Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.

This summary is generated by AI, based on text from customer reviews

service
514
value
266
shipping
271
returns
109
quality
3,586

Instant Feedback

25,419 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Beautiful Agenda
April 25, 2021

Thank you for the fast shipment, it is a beautiful agenda.

Date of experience: April 25, 2021
Nebraska
1 review
0 helpful votes
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Life Happens
April 25, 2021
Updated review

I have complete trust in Tradesy. But the UPS that's another story.

Date of experience: April 25, 2021

Life Happwns
April 15, 2021
Previous review

I have complete trust in Tradesy. But the UPS that's another story.

Date of experience: April 15, 2021

Always good
March 29, 2021
Previous review

Always good.

Date of experience: March 29, 2021
Montana
1 review
0 helpful votes
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Perfection.
April 25, 2021

Seamless experience. Shoes are as expected. Perfect!

Date of experience: April 25, 2021
New York
1 review
0 helpful votes
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Great!
April 25, 2021

Received product I was expecting; new with tags. No issues.

Date of experience: April 25, 2021
Texas
1 review
0 helpful votes
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Louis Vuitton purse
April 25, 2021

Nice purse but zipper tassel was changed not original and does not match color of purse

Date of experience: April 24, 2021
Colorado
1 review
0 helpful votes
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A great dress shipped quickly
April 25, 2021

This dress did indeed turn out to be a pretty one. The customer service was outstanding! The dress arrived quickly and the packing and presentation was thoughtful and professional.

Date of experience: April 24, 2021
Florida
1 review
0 helpful votes
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Very happy
April 24, 2021

I love the shoes. The shoes are in great condition and the seller was very helpful.

Date of experience: April 24, 2021
New York
1 review
0 helpful votes
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Perfect!
April 24, 2021

The dress is exactly as pictured and was shipped quickly

Date of experience: April 24, 2021
Pennsylvania
1 review
0 helpful votes
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Pintuk blouse
April 24, 2021

Received a beautiful shirt I ordered which was beautifully packaged with lovely note. The shirt was exactly as described. Will order again happily!

Date of experience: April 24, 2021
Texas
1 review
0 helpful votes
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Great
April 24, 2021

Great experience with this purchase! The item arrived in a timely manor and was in good condition as described.

Date of experience: April 24, 2021
Pennsylvania
1 review
0 helpful votes
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Great vintage dress!
April 24, 2021

My 17 year old liked my Prom dress from pictures and we were able to find it on Tradesy! She will be wearing it to her Prom in May! The seller was quick to communicate and easy to reach.

Date of experience: April 24, 2021
Delaware
2 reviews
0 helpful votes
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Easy to shop, authentic products
April 24, 2021

Site is easy to navigate and I appreciate all the pictures and details about products and the fact that Tradesy authenticates the merchandise sold isn't fake. Nice prices too!

Date of experience: April 24, 2021
Missouri
1 review
0 helpful votes
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Fast simple online purchase thanks item good quality and as described

Date of experience: April 24, 2021
Nevada
2 reviews
0 helpful votes
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Perfect summer handbag
April 24, 2021
Updated review

Description accurate and informative. Pictures and measurements thorough.

Date of experience: April 24, 2021

Easy searching and ordering
April 6, 2021
Previous review

Easy searching and ordering

Date of experience: April 6, 2021
Illinois
1 review
0 helpful votes
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Outstanding customer service
April 24, 2021

Although USPS issues caused delayed delivery, both Tradesy customer service and the seller were extremely accommodating, helpful, and easy to communicate with!

Date of experience: April 24, 2021
New Jersey
1 review
0 helpful votes
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I am happy with my order.
April 24, 2021

Shoes arrived exactly as described. Processing order time line rather long, has room for improvement.

Date of experience: April 24, 2021
Florida
1 review
0 helpful votes
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Excellent
April 24, 2021

Perfect quality just as pictured... fast delivery. I am super satisfied! Thank You! Thank You! Thank You!

Date of experience: April 24, 2021
New Jersey
1 review
0 helpful votes
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D&G Shoes
May 24, 2021

Tradesy was fine as a facilitator, however seller took 8 days to ship. That's too long.

Date of experience: April 24, 2021
dev o. — Tradesy Rep
over a year old

Hi Joan,

I really hope you're staying healthy and well. I just wanted to take a moment to thank you for your recent feedback regarding your Tradesy experience.

We're sorry to hear about the trouble with your delayed order! While we do give our sellers a maximum period of 10 days to ship, but I completely understand expecting to receive the shoes much sooner.

In the future, if at any point you'd like an update on your order, you can always reach out to us and our team of friendly specialists would be more than happy to help reach out to the seller for an update. Feel free to give us a call at 844-988-7233, Monday-Friday from 7 AM-1 PM PST.

We hope we were able to address your concerns, but if there's anything else you need please don't hesitate to reach out. We want to do anything we can to make each experience worthy of your best possible rating!

Georgia
1 review
0 helpful votes
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Found the dress of my dreams
April 24, 2021

The seller was so kind and patient. Answered all my questions in a timely fashion. Shipping was extremely fast! Dress was exactly as described and more!

Date of experience: April 24, 2021
Texas
1 review
0 helpful votes
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Perfect.
April 24, 2021

Good as usual. I've never had any issues. This service is working for me. The sellers are very prompt and professional.

Date of experience: April 24, 2021

From the business

Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.


tradesy.com
Founded in 2012
Venice, CA
+163
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