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Tradesy

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Tradesy

3.7
tradesy.com

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Tradesy Reviews Summary

Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.

This summary is generated by AI, based on text from customer reviews

service
514
value
266
shipping
271
returns
109
quality
3,586

Instant Feedback

25,419 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Wife's pusse
April 26, 2021
Updated review

The site was very easy to use and delivered the product quickly.

Date of experience: April 26, 2021

Very easy to use
April 23, 2021
Previous review

Very easy to use

Date of experience: April 23, 2021
Florida
1 review
0 helpful votes
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Great Purchase!
April 26, 2021

Gucci belt in excellent condition; quick purchase-item was shipped quickly!

Date of experience: April 26, 2021
New York
1 review
0 helpful votes
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Prada bag
April 26, 2021

My experience was pleasant and unproblematic. My item arrived in a reasonable amount of time and the seller was very kind in her communication with me.

Date of experience: April 26, 2021
New York
1 review
0 helpful votes
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Marc Jacobs The Jelly Snapshot
April 26, 2021
Updated review

Simple & straightforward with the authenticity of the item & made me me feel confident enough to buy the bag.

Date of experience: April 26, 2021

Simple & easy
April 21, 2021
Previous review

Simple & easy

Date of experience: April 21, 2021
Texas
1 review
0 helpful votes
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Fast shipping!
April 26, 2021

Quick and easy payment with fast shipping! I love my belated birthday ring.

Date of experience: April 26, 2021
North Carolina
1 review
0 helpful votes
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Awesome Belt
April 26, 2021

I love it! Thank you so much! Recommended Seller! Fast Shipping & Overall Wonderful Customer Service!

Date of experience: April 26, 2021
Michigan
1 review
0 helpful votes
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Shoes
April 26, 2021

The delivery was really good, shoe quality was as described; new.

Date of experience: April 26, 2021
New Jersey
1 review
0 helpful votes
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Amazing
April 26, 2021

Fast shipping... great product! Would recommend to anyone...,

Date of experience: April 26, 2021
New Jersey
1 review
0 helpful votes
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Love it! Thank you:-)
April 26, 2021

My experience was great & I received it in a timely fashion, very quick

Date of experience: April 26, 2021
California
1 review
0 helpful votes
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Love this item
April 26, 2021

I have been thinking about this handbag for a while. The fact that if I didn't like it and it could be returned was the thing that pushed me over the top to purchase it. I love it! No return here.

Date of experience: April 26, 2021
Illinois
1 review
0 helpful votes
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First Tradesy Purchase
April 26, 2021

The shipping was quick and the item was in mint condition.

Date of experience: April 26, 2021
New Jersey
1 review
0 helpful votes
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Great
April 26, 2021

Great experience, super fast shipping I love my t-shirt

Date of experience: April 26, 2021
New York
1 review
0 helpful votes
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My watch
April 26, 2021
Updated review

I Recieved it just like said on time. I was very pleased with the quality and final product. Thank you Tradesy. I will purchase other merchandise.

Date of experience: April 26, 2021

My watch
April 26, 2021
Previous review

I Recieved it just like said on time. I was very pleased with the quality and final product. Thank you Tradesy. I will purchase other merchandise.

Date of experience: April 26, 2021
Massachusetts
1 review
0 helpful votes
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If I would of know that this purse was a fake I would not have wasted my time with this app. The inside and the outside should have at least Louis Vuitton not even that. I should have known not to buy this bag.Don't buy anything from this Tradesy. All fake.

Date of experience: April 26, 2021
dev o. — Tradesy Rep
over a year old

Hi Carmen,

We recently received your feedback and wanted to follow up with you! We're so incredibly sorry to hear about the negative experience you had with Tradesy.

We're so sorry to hear about your authenticity concerns regarding your recent order. We encourage sellers to accurately list their items, and in cases that a buyer feels it was not accurately described they can file a misrepresentation claim within 4 days of delivery.

Do know that while we have a strict 4-day timeframe for returns, we also have a zero-tolerance policy when it comes to inauthentic items or replicas.

If you have not already, we kindly encourage you to contact us whenever you can so we can help assist in authenticating your item. We will provide you with a prepaid return label so you can ship it back to us for a full refund if it is deemed inauthentic.

You can call us anytime, Monday-Friday from 7 AM-1 PM PST and any of our specialists would be happy to assist further. Otherwise, we can be reached at [email protected].

We hope we were able to address your concerns, but if there's anything else you need please don't hesitate to ask. We want to do anything we can to make each experience worthy of your best possible rating!

Florida
1 review
0 helpful votes
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AMAZING
April 26, 2021

I was kept informed of the process at all times, the delivery was on time and the product is amazing.
Thank you very much.

Date of experience: April 26, 2021
Ohio
1 review
0 helpful votes
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Excellent
April 26, 2021

Easy to shop excellent service safe to purchase. Guarantee return resolve any problems between seller and purchaser

Date of experience: April 26, 2021
Delaware
1 review
0 helpful votes
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Great Trasnaction
April 26, 2021

Good customer service. The package arrived very quickly.

Date of experience: April 26, 2021
Florida
2 reviews
8 helpful votes
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Beautiful but run small
April 26, 2021

Seller was quick with responses and shipping including a nice note too! However, I was told the sandal ran true to size but in fact, it runs small. I'm a true size 9 in US and usually a 40 in European sizing but trusted sellers recommendation and bought the 9. It is definitely small.

Date of experience: April 26, 2021
California
1 review
0 helpful votes
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Nice dress
April 25, 2021

Fast delivered and beautiful dress. Exactly like a picture. Love it!

Date of experience: April 25, 2021
Pennsylvania
1 review
0 helpful votes
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Very happy with my purchase
April 25, 2021

The bag was delivered in exactly the condition described. Very easy process and quick shipping.

Date of experience: April 25, 2021

From the business

Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.


tradesy.com
Founded in 2012
Venice, CA
+163
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