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Tradesy

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Tradesy

3.7
tradesy.com

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Tradesy Reviews Summary

Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.

This summary is generated by AI, based on text from customer reviews

service
514
value
266
shipping
271
returns
109
quality
3,586

Instant Feedback

25,419 reviews

We monitor reviews for authenticity

New Jersey
1 review
0 helpful votes
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Easy and professional.
April 27, 2021

This was my first experience with Tradesy and it was very easy and professional. I will use Tradesy again.

Date of experience: April 27, 2021
Texas
1 review
0 helpful votes
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Excellent
April 27, 2021

Shipping was super fast and products were excellent

Date of experience: April 27, 2021
Pennsylvania
1 review
0 helpful votes
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IT'S OFFICIAL
April 27, 2021

I was nervous with sending this amount of money without even seeing product. I will most definitely refer your website to others. IT'S OFFICIAL! My Daughter PROM gonna B Thank you...

Date of experience: April 27, 2021
Texas
1 review
0 helpful votes
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Dior makeup bag
April 27, 2021

It is exactly as described. For the price it is great.

Date of experience: April 27, 2021
Florida
1 review
0 helpful votes
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Purse
April 27, 2021

Very fast transaction. Item was exactly as described.

Date of experience: April 27, 2021
California
1 review
0 helpful votes
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Great pair of sunglasses
April 27, 2021

The sun glasses were as described and packaged very nicely. The product was better than my expectations.

Date of experience: April 26, 2021
Georgia
1 review
0 helpful votes
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Amazing
April 27, 2021

The shirt was exactly like the picture! Perfect condition

Date of experience: April 26, 2021
Pennsylvania
1 review
0 helpful votes
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Sunglasses
April 27, 2021

Shipping came in time, going to order again from them

Date of experience: April 26, 2021
Illinois
1 review
0 helpful votes
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Nice bag
April 27, 2021
Updated review

Process always easy & seamless. I may have paid a little more than I should've but the bag is nice and is in pretty good condition.

Date of experience: April 26, 2021

Process always easy & seamless
April 16, 2021
Previous review

Process always easy & seamless.

Date of experience: April 16, 2021
Ohio
1 review
0 helpful votes
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Perfect shoes
April 27, 2021

I love them thank you. They are practically new. I'm very satisfied.

Date of experience: April 26, 2021
Texas
1 review
0 helpful votes
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Lagos
April 27, 2021

Exactly what I wanted, very easy, fast delivery. Excellent price

Date of experience: April 26, 2021
Virginia
1 review
0 helpful votes
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No refunds
May 27, 2021

After I use up my "site credit" will never shop with Tradesy again. I want a refund if an item does not work so I'll be shopping on POSHMARK or EBAY.

Date of experience: April 26, 2021
dev o. — Tradesy Rep
over a year old

Hi There,

We recently received your feedback and wanted to follow up with you! We're so incredibly sorry to hear about the negative experience you've had with Tradesy. This is far from the experience we want our buyers to have, and extend our sincerest apologies for the inconvenience here.

As a buyer myself, I understand your stance on our return policy - getting your money back to the original form of payment is always ideal. While receiving site credit for a return is currently our policy, I will be sure to share your feedback with our product team here. We're always looking for ways to improve, I will do my best to advocate for our buyers.

In the meantime, we'd love to. Make it up to you. If there is anything we can do to help turn this experience around, please don't hesitate to ask. We want to do anything we can to make each experience worthy of your best possible rating!

New Jersey
1 review
0 helpful votes
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Quick and good product
April 27, 2021

I received my item quickly. Thank you. Package arrived and was wrapped very good.
Thank you.

Date of experience: April 26, 2021
Philippines
1 review
0 helpful votes
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Easy shipping
April 27, 2021

It was really convenient and the seller delivered very quickly.

Date of experience: April 26, 2021
Michigan
1 review
0 helpful votes
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Defective
April 27, 2021

Glasses are defective I will be returning to find another pair. They arrived kinda bent up and I can not wear them because they feel odd on my face. Although they are supposed to be authentic they seem like a regular cheap pair of sunglasses. I have several authentic sunglasses and these are not what I was expecting.

Date of experience: April 26, 2021
New York
1 review
0 helpful votes
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Great!
April 26, 2021

Ordering was easy, delivery was easy, item arrived exactly as expected.

Date of experience: April 26, 2021
Texas
1 review
0 helpful votes
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Five Stars
April 26, 2021

One of the smoothest transactions ever from purchase to delivery! Very happy with my purchase. It literally looks brand new!

Date of experience: April 26, 2021
New York
1 review
0 helpful votes
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I love the Versace Shades.
April 26, 2021

My order went out promptly and arrived quickly! They were new and in great condition. The style is lovely.

Date of experience: April 26, 2021
Connecticut
1 review
0 helpful votes
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Order arrived as described
April 26, 2021

Stunning authentic handbag in excellent condition.

Date of experience: April 26, 2021
Utah
2 reviews
0 helpful votes
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Maggi Sottero Veda Bridal Dress
April 26, 2021

This dress is in excellent condition and in beautiful shape. Well way more than we expected.

Date of experience: April 26, 2021

From the business

Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.


tradesy.com
Founded in 2012
Venice, CA
+163
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