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Tradesy

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Tradesy

3.7
tradesy.com

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Tradesy Reviews Summary

Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.

This summary is generated by AI, based on text from customer reviews

service
514
value
266
shipping
271
returns
109
quality
3,586

Instant Feedback

25,419 reviews

We monitor reviews for authenticity

Colorado
3 reviews
0 helpful votes
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Fantastic
April 28, 2021
Updated review

The experience shop at Tradesy was great easy no stress and nothing is ever a final sale at Tradesy they want there customers to be happy and that say a lot.

Date of experience: April 27, 2021

It was fast and easy LOVE IT
April 25, 2021
Previous review

It was fast and easy LOVE IT.

Date of experience: April 25, 2021
Florida
1 review
0 helpful votes
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Timely and just as described
April 28, 2021

Good first experience. I ordered a pair of WHBM shoes, which I looked for everywhere. I was super happy that the seller had a brand new pair in my size and ordered it right away. The shoes arrived in their box and in the condition just as described. Very good experience; I was not disappointed.

Date of experience: April 27, 2021
California
3 reviews
3 helpful votes
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Described well and shipped quickly
April 28, 2021

I found exactly what I wanted. I actually should have paid more attention to the measurements because I'll need to wear heels with these jeans.

Date of experience: April 27, 2021
Florida
1 review
0 helpful votes
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Perfect
April 28, 2021

Quick delivery and product and pristine condition.

Date of experience: April 27, 2021
Washington
1 review
0 helpful votes
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The shirt is as expected
April 28, 2021

I received the shirt in new condition and authentic. I really love the shirt.

Date of experience: April 27, 2021
Illinois
1 review
0 helpful votes
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This was my first Tradesy purchase and I must admit I was nervous that I would get ripped off, but have to say I'm excited about my new MCM Fanny! Can't wait to rock it.

Date of experience: April 27, 2021
Michigan
1 review
0 helpful votes
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Great experience, I would recommend to others. I wasn't sure what to expect but it went great and I received my order faster then I expected.

Date of experience: April 27, 2021
California
1 review
0 helpful votes
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Just as promised
April 27, 2021

Seller is responsive and very nice! Package Arrived and met my expectations. Thank you

Date of experience: April 27, 2021
New York
1 review
0 helpful votes
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First time... last time!
May 27, 2021

The item I purchased was nothing like described. It was dirty, ripped all over and stunk sooo bad. The best part was the customer service I experienced when returning the item. I sent them pictures and the next day they sent me a return label and refund. Unfortunately I will not be purchasing from Tradesy again!

Date of experience: April 27, 2021
dev o. — Tradesy Rep
over a year old

Hi April,

I really hope you're staying healthy and well. I just wanted to take a moment to thank you for your recent feedback regarding your Tradesy experience.

We're so incredibly sorry to hear about the negative experience you've had with Tradesy. This is far from the experience we want our buyers to have, and extend our sincerest apologies for the condition of the item you purchased.

We encourage sellers to accurately list their items, and in cases that a buyer feels it was not accurately described they can file a misrepresentation claim within 4 days of delivery. I am so glad to see you are working with our Returns Team in getting this item returned.

We'd love to make it up to you. If there is anything we can do to help turn this experience around, please don't hesitate to ask. We want to do anything we can to make each experience worthy of your best possible rating!

Texas
1 review
0 helpful votes
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In perfect shape!
April 27, 2021

Purse was exactly as described. Gorgeous! In nearly brand new condition!

Date of experience: April 27, 2021
Minnesota
1 review
0 helpful votes
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Versace Shoes
April 27, 2021

Good experience, quality product. Came on time. Shoe was as described.

Date of experience: April 27, 2021
Illinois
1 review
0 helpful votes
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Great, as always!
April 27, 2021

Everything was smooth. From being to end I love this app and highly would recommend to others!

Date of experience: April 27, 2021
Ohio
1 review
0 helpful votes
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Brand new and beautiful
April 27, 2021

I love my purchases they come timely and as expected

Date of experience: April 27, 2021
New York
1 review
0 helpful votes
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It was fun To look at all the bags and wallets and see the different items I would like

Date of experience: April 27, 2021

It was fun
April 15, 2021
Previous review

It was fun

Date of experience: April 15, 2021
Texas
1 review
0 helpful votes
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Amazing products by Tradesy.
April 27, 2021
Updated review

Good experience except that what I ordered I was unable to get. The reason being the items were listed on the website, but when it came down to get them they were already sold. Updates would help. But overall the shoes I did receive I truly adore. To let the owners know they will have a good home. Thank you very much.

Date of experience: April 27, 2021

Good experience
April 19, 2021
Previous review

Good experience

Date of experience: April 19, 2021
Michigan
1 review
0 helpful votes
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Soho Gucci Croas bag
April 27, 2021

I like the bag but the strap for a cross bag is to short. I don't if its real I live up the street from Gucci this weekend I'm taking 2 the store to make sure its real

Date of experience: April 27, 2021
Michigan
1 review
0 helpful votes
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Gucci
April 27, 2021

My experience was good I just thought when it said with tags that tags would be with it

Date of experience: April 27, 2021
New York
1 review
0 helpful votes
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Beautiful bag!
April 27, 2021

I received this Tradesy order very quickly and fortuitously before I left on a trip. I am delighted to have this Patricia Nash purse along on my first driving trip since covid19 arrived in USA.

Date of experience: April 27, 2021
New York
1 review
0 helpful votes
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Gucci Belt Bag
April 27, 2021

Love love! Just as described. Easy order, arrived fast in all original Gucci packaging. The seller even sent the Gucci shopping bag! Thank you!

Date of experience: April 27, 2021
North Carolina
3 reviews
0 helpful votes
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Beautiful Wallet
April 27, 2021

I received my Gucci wallet quickly and am very pleased with it!

Date of experience: April 27, 2021

From the business

Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.


tradesy.com
Founded in 2012
Venice, CA
+163
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