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Tradesy

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Tradesy

3.7
tradesy.com

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Tradesy Reviews Summary

Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.

This summary is generated by AI, based on text from customer reviews

service
514
value
266
shipping
271
returns
109
quality
3,586

Instant Feedback

25,419 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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Extremely happy!
April 29, 2021

The bag I purchased was in phenomenal condition and packaged as if it were brand new. I got a great price and am extremely happy with my purchase. Seller was also very prompt in ship and I received it amazingly fast!

Date of experience: April 29, 2021
Pennsylvania
1 review
0 helpful votes
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Wonderful experience!
April 29, 2021

Item was perfect--exactly as described, shipping was fast, and seller even threw in a bonus thank you gift.

Date of experience: April 29, 2021
Wisconsin
1 review
0 helpful votes
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Gucci Crossbody Bag
May 29, 2021

Took forever to ship. No communication or update from seller until requested. Dust bag is extremely cheap and fake looking.

Date of experience: April 29, 2021
dev o. — Tradesy Rep
over a year old

Hi Dayle,

We recently received your feedback and wanted to follow up with you! We're so incredibly sorry to hear about the negative experience you've had with Tradesy. This is far from the experience we want our Tradesy family to have, and extend our sincerest apologies for the delay in receiving this item.

You purchased from one of our pro-sellers. Our Pro-sellers are sellers who have an excellent track record with us: an amazing inventory, tons of sales, and almost no returns and misrepresentations. After building this track record with us, we allow some Pro-Sellers special perks, including shipping from abroad.

This particular seller ships all of their orders to Tradesy headquarters first, where we then provide an updated shipping label and send the purchase to you directly. Because of this, there can be a slight delay in receiving the item.

Again, we're so sorry for the delay and inconvenience this has caused. We hope we were able to address all of your concerns, but if there's anything else you need please don't hesitate to reach out. We want to do anything we can to make each experience worthy of your best possible rating!

Illinois
1 review
0 helpful votes
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Black ruffle sheer blouse
May 29, 2021

Really pretty blouse - but not true to size. Runs small; can't return

Date of experience: April 28, 2021
dev o. — Tradesy Rep
over a year old

Hi Marisa,

I really hope you're staying healthy and well. I just wanted to take a moment to thank you for your recent feedback regarding your Tradesy experience.

We're terribly sorry to hear about the trouble with your recent blouse order not working out! I know how frustrating shopping online can be, especially if you're unable to try it on before you buy. Regardless, we certainly don't want you to keep an item you're not 100% in love with.

For the trouble, I've gone ahead and issued a refund to your account in Tradesy site credit. This amount never expires and will automatically apply towards your next order with us.

We hope we were able to address all of your concerns, but if there's anything else you need please don't hesitate to ask. We want to do anything we can to make each experience worthy of your best possible rating!

Virginia
1 review
0 helpful votes
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Louis Vuitton!
April 29, 2021

I ordered on the 24th and received my bag on the 28th. No complications whatsoever! Very quick and easy. I will be recommending to friends

Date of experience: April 28, 2021
Oklahoma
2 reviews
0 helpful votes
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Love Tradesy
April 29, 2021

My packages arrive on time when I order from Tradesy. Very good quality designer pieces.

Date of experience: April 28, 2021
New York
1 review
0 helpful votes
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Great Buy!
April 29, 2021

Great purchase. Just as described and amazingly fast shipping. Love my new addition.

Date of experience: April 28, 2021
New York
1 review
0 helpful votes
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Beautiful
April 29, 2021

I bought this for my wife and The purse was in mint condition! She Loved it!

Date of experience: April 28, 2021
New Jersey
1 review
0 helpful votes
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Great experience...
April 28, 2021

Awesome... I love my item and the price was perfect. Thanks so much for sending it in the mail so promptly. Can't wait to wear it...

Date of experience: April 28, 2021
Ohio
1 review
0 helpful votes
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Rare Find
April 28, 2021

I was looking for this Vince. Dress everywhere. It was sold out on other websites. The seller was friendly. The dress was new with tags. Thats my favorite phrase! Shipped quickly!

Date of experience: April 28, 2021
Georgia
1 review
0 helpful votes
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Exactly Right
April 28, 2021

The item I received was exactly what I ordered! I am very happy with the item. It was shipped and delivered in a timely manner.

Date of experience: April 28, 2021
Washington
1 review
0 helpful votes
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Versace empide
April 28, 2021

Great experience w seller, fast shipping, smooth transaction

Date of experience: April 28, 2021
California
1 review
0 helpful votes
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Fast!
April 28, 2021

Super quick delivery, just 2 days! Well-packaged. I really like the entire experience. Simple to order, good prices, and decent return policy.

Date of experience: April 28, 2021
New York
1 review
0 helpful votes
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10
April 28, 2021

Love shopping with a Tradesy I will continue to find stuff temperatures here thanks so much

Date of experience: April 28, 2021
Texas
2 reviews
0 helpful votes
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1st time Tradesy buyer
April 28, 2021

My first time ever buying off of Tradesy. I had a wonderful seller who walked me through the process. It was very quick and easy. I now own a gorgeous bag that I am thrilled with.

Date of experience: April 28, 2021
New York
1 review
0 helpful votes
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Lovely packaging
April 28, 2021

Received item as exactly described on the seller's page. The seller packaged my order with great care and seller responded back to me in a timely manner. Overall, this was a good experience!

Date of experience: April 28, 2021
Massachusetts
1 review
0 helpful votes
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Awesome
April 28, 2021

I love my tiger Valentino boots. They are everything I thought they would be.

Date of experience: April 28, 2021
Georgia
1 review
0 helpful votes
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Ordered fancy gown
April 28, 2021

It looks just like it did online! I am very pleased.

Date of experience: April 28, 2021
New York
1 review
0 helpful votes
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Louboutin Gold
April 28, 2021

This purse is gorgeous! I love it! The seller was also the best!

Date of experience: April 28, 2021
Michigan
1 review
0 helpful votes
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Louboutin Booties
April 28, 2021

We purchased a limited edition bootie and they were in perfect shape and reflected all the pictures.

Date of experience: April 28, 2021

From the business

Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.


tradesy.com
Founded in 2012
Venice, CA
+163
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