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Tradesy

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Tradesy

3.7
tradesy.com

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Tradesy Reviews Summary

Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.

This summary is generated by AI, based on text from customer reviews

service
514
value
266
shipping
271
returns
109
quality
3,586

Instant Feedback

25,419 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Suzanne A.
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Ordering was easy. But the ring I received was totally different than what I ordered. It was not a misrepresentation. Clearly there was an error in the fulfillment/sending of the correct ring.
So far I have contacted *******@tradesy.com requesting a refund and instructions on returning this item.

Date of experience: April 29, 2021
dev o. Tradesy Rep
over a year old

Hi Suzanne,

We recently received your feedback and wanted to follow up with you! We're so incredibly sorry to hear about the negative experience you've had with Tradesy. This is far from the experience we want our buyers to have, and extend our sincerest apologies for receiving the wrong item.

I noticed that one of our Member Care specialists reached out to you via email with instructions on how to return as a misrepresentation claim. However, I see you haven't filed a claim yet for the Silver Blue Navajo sterling pilot mountain turquoise ring.

We encourage sellers to accurately list their items, and in cases that a buyer feels it was not accurately described or they received the wrong item entirely, they can file a misrepresentation claim within 4 days of delivery.

Below I have provided instructions on how to return as a misrepresentation.

Please go to your Purchases page on your account (https://www.tradesy.com/your-purchases?page) and click the “Request Return” button on the item you would like to return, then select your return reason ('misrepresentation claim").

Next, you'll receive an automated email from the Tradesy Returns team requesting photos of your return item. Be sure to reply with all the suggested angles and views mentioned in the email.

Once the Returns Team has reviewed the photos they will continue with opening the return so that you can send it back to Tradesy. We will provide you with a prepaid shipping label as well.

If you need assistance with requesting a return please do not hesitate to reach out to us! You can call us at 844-988-7233, Monday-Friday from 7 AM-1 PM PST. Additionally, we can be reached at [email protected] 7 days a week. Any of our friendly specialists would be happy to help further.

We hope we were able to address your concerns, but if there's anything else you need please let us know. We want to do anything we can to make each experience worthy of your best possible rating!


GOOD!
April 23, 2021
Previous review

GOOD! Quick and straightforward.

Date of experience: April 22, 2021
Maryland
1 review
0 helpful votes
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Prefect!
April 29, 2021

Everything was perfect! Item as described. Arrival was a little late. But still no complaints.

Date of experience: April 29, 2021
Texas
1 review
0 helpful votes
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Great!
April 29, 2021

Fast service. Great condition. Very pleased. Great price. Quick response.

Date of experience: April 29, 2021
South Carolina
1 review
0 helpful votes
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Shoes
April 29, 2021

Absolutely love my shoes! They're exactly what I wanted and the pictures on point. Very happy with my product!

Date of experience: April 29, 2021
New York
1 review
0 helpful votes
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Louis Vuitton V Speedy
April 29, 2021

Amazing bag and seller! Quick shipping! Will definitely purchase from again

Date of experience: April 29, 2021
Indiana
1 review
0 helpful votes
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Thank you!
April 29, 2021

Great service and fast shipping! Thank you beautiful watch!

Date of experience: April 29, 2021
Texas
1 review
0 helpful votes
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Quick shipping
April 29, 2021

The shipping was fast. There was a lot of communication from the seller

Date of experience: April 29, 2021
Pennsylvania
1 review
0 helpful votes
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Quality Resource
April 29, 2021

Great overall experience, I have never had an issue that was not resolved well, I have 100% confidence in shopping tradesy.

Date of experience: April 29, 2021
Texas
2 reviews
0 helpful votes
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Very good. Love my purchase!
April 29, 2021
Updated review

Great. Easy with my information already in the system.

Date of experience: April 29, 2021

Great
April 25, 2021
Previous review

Great. Easy with my information already in the system.

Date of experience: April 25, 2021
New York
1 review
0 helpful votes
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Perfect
April 29, 2021

As seen in the photos. New with Tags. Unused. Perfect match for an outfit that I have.

Date of experience: April 29, 2021
New York
1 review
0 helpful votes
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Beautiful bag
April 29, 2021

Easy transaction and beautiful items. Worth looking at the site for wonderful deals.

Date of experience: April 29, 2021
Florida
1 review
0 helpful votes
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Great seller and speedy service!
April 29, 2021

I received my order in a timely manner and the seller was great!

Date of experience: April 29, 2021
Texas
1 review
0 helpful votes
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Love my shoes
April 29, 2021

We are moving to the beach and they are perfect! Shipping was super fast.

Date of experience: April 29, 2021
Tennessee
1 review
0 helpful votes
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These older coral earrings from the Jay King line are in perfect condition and look lovely! They arrived extremely well packaged and very quickly after the purchase. Hope to buy more Jay King from you in the future!

Date of experience: April 29, 2021
Michigan
1 review
0 helpful votes
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Fast and Efficient Exchange
April 29, 2021

I love how the Tradesy exchange program was fast and I was able to get my pair of shoes before graduation!

Date of experience: April 29, 2021
New York
1 review
0 helpful votes
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Great Job
April 29, 2021

I ordered on Monday and received in time for wedding Saturday

Date of experience: April 29, 2021
Pennsylvania
1 review
0 helpful votes
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Easy!
April 29, 2021

Very smooth and easy! Thrilled with my new bag! Amazing price and it's great in amazing condition!

Date of experience: April 29, 2021
New Jersey
1 review
0 helpful votes
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My Tradesy experience has been great! You guys have been very on top of my purchases!

Date of experience: April 29, 2021
Texas
1 review
0 helpful votes
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Vintage Ralph Lauren Purse
April 29, 2021

I am impressed with this site. Tradesy. I had googled Vintage Ralph Lauren Purse and this site came up with pictures of purses. I placed my order and recieved in a a couple of days. Will def order from here again. The purse was just what I wanted. Has an old smell to it that I am not to happy about but can live with it.

Date of experience: April 29, 2021
Illinois
1 review
0 helpful votes
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It was
April 29, 2021
Updated review

My experience was great, in that i found just what i wanted.

Date of experience: April 29, 2021

Was grest
April 23, 2021
Previous review

Was grest.

Date of experience: April 23, 2021

From the business

Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.


tradesy.com
Founded in 2012
Venice, CA
+163
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