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Tradesy

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Tradesy

3.7
tradesy.com

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Tradesy Reviews Summary

Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.

This summary is generated by AI, based on text from customer reviews

service
514
value
266
shipping
271
returns
109
quality
3,586

Instant Feedback

25,419 reviews

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
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First purchase
April 30, 2021

The bag was in great condition and Shipped quick, only downside is the color was brighter online

Date of experience: April 30, 2021
Virginia
1 review
0 helpful votes
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Beautiful!
April 30, 2021

Great experience! Love my new LBs, thank you! A+++ seller!

Date of experience: April 30, 2021
Florida
1 review
0 helpful votes
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Pretty Shoes
April 30, 2021

Overall excellent. Made a special request to the seller and she made it happen within seconds.

Date of experience: April 30, 2021
Maryland
1 review
0 helpful votes
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I love it
April 30, 2021

Very pleasant experience, I fell in love as soon as I saw the dress on line. It looks exactly like it looks on line

Date of experience: April 30, 2021
Illinois
1 review
0 helpful votes
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Great
April 30, 2021

Bag came in perfect condition. New and with tags as described!

Date of experience: April 30, 2021
Georgia
1 review
0 helpful votes
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Received wrong size.
May 30, 2021

The shoe listed states size 9. I received a size 8. I am returning. Unable to wear

Date of experience: April 30, 2021
dev o. — Tradesy Rep
over a year old

Hi Kimberly,

I really hope you're staying healthy and well. I just wanted to take a moment to thank you for your recent feedback regarding your Tradesy experience.

We're so sorry you received the wrong size! This is far from the experience we want our buyers to have, and extend our sincerest apologies for the inconvenience here.

We encourage sellers to accurately list their items, and in cases that a buyer feels it was not accurately described they can file a misrepresentation claim within 4 days of delivery.

If you need assistance with requesting a return please do not hesitate to reach out to us! You can call us at 844-988-7233, Monday-Friday from 7 AM-1 PM PST, and any of our specialists would be happy to assist further.

Additionally, we can be reached at [email protected], we respond to emails 7 days a week and do our best to reply as quickly as possible.

We hope we were able to address your concerns, but if there's anything else you need please don't hesitate to ask. We want to do anything we can to make each experience worthy of your best possible rating!

Georgia
2 reviews
0 helpful votes
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Love!
April 30, 2021
Updated review

Love the fast check out! Can't wait to use my bag for a party I'm attending in a few weeks.

Date of experience: April 30, 2021

Love the fast check out!
April 26, 2021
Previous review

Love the fast check out!

Date of experience: April 25, 2021
Massachusetts
1 review
0 helpful votes
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Saint Laurent Bag
April 30, 2021

Perfect, I received the bag today. It was a smooth sailing transaction

Date of experience: April 30, 2021
Nevada
1 review
0 helpful votes
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Always on point
April 30, 2021

The Gucci shawl came as expected beautiful. Thank you

Date of experience: April 29, 2021
Florida
1 review
0 helpful votes
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Great
April 30, 2021

Great first time buying experience. Fast shipping. Packaging was extensive and kept product safe.

Date of experience: April 29, 2021
Texas
1 review
0 helpful votes
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Fast and sweet!
April 30, 2021

I ordered it one day, by day 2 it had shipped and I received it a day or 2 later. Super fast shipping!

Date of experience: April 29, 2021
Oregon
2 reviews
0 helpful votes
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Lux For Less Bucks
April 30, 2021
Updated review

Gives me the opportunity to purchase luxury. User friendly site.

Date of experience: April 29, 2021

Gives opportunity to purchase luxury
December 22, 2020
Previous review

Gives opportunity to purchase luxury.

Date of experience: December 22, 2020
Florida
1 review
0 helpful votes
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Disappointed
May 30, 2021

The description and the pictures say and show 3.4oz. When I received the perfume it was only 1.7oz. Highly upset. If I would have known this was 1.7oz I would have never purchased this item.

Date of experience: April 29, 2021
dev o. — Tradesy Rep
over a year old

Hi Lisandra,

I really hope you're staying healthy and well. I just wanted to take a moment to thank you for your recent feedback regarding your Tradesy experience.

We're sorry to hear about the misrepresentation issue with your recent Perfume order, especially considering that the description depicts the item being 3.4 oz.

Do know that I've gone ahead and issued a refund to your account in Tradesy site credit as a one-time courtesy. This amount never expires and will automatically apply to your next order! We hope this restores just a bit of your faith in Tradesy!

We hope we were able to address all of your concerns, but if there's anything else you need please don't hesitate to ask. We want to do anything we can to make each experience worthy of your best possible rating!

Texas
1 review
0 helpful votes
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Sparkle On
April 30, 2021

Ordered these studs and they showed up super quick!

Date of experience: April 29, 2021
Florida
1 review
0 helpful votes
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It's a Mother's Day Present for my mother whom is a huge Chanel Collector am truly looking forward to give it to her.

Date of experience: April 29, 2021
Florida
1 review
0 helpful votes
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Excellent service delivery 5 stars
April 29, 2021

1st time ordering and very happy Order a dress for a 1970's themed party and this dress was perfect fit. I'm 5'6 148 lbs

Date of experience: April 29, 2021
District of Columbia
1 review
0 helpful votes
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Mother's Day gift
April 29, 2021
Updated review

Love shopping here, purchased the bag for myself as a Mother's Day gift. Will carry all summer long.

Date of experience: April 29, 2021

Love shopping here
April 22, 2021
Previous review

Love shopping here

Date of experience: April 22, 2021
Colorado
1 review
0 helpful votes
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Amazing! The shoes were shipped within four days. Quality were as described. I'm completely satisfied. I will purchase from seller again.

Date of experience: April 29, 2021
Alabama
1 review
0 helpful votes
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Expectations Met
April 29, 2021

The clutch was new as the advertised. It was my first experience with Tradesy and it turned out to be a good one.

Date of experience: April 29, 2021
California
1 review
0 helpful votes
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Tradesy experience
April 29, 2021

On a scale from 1 to 10, a TEN! I don't care to type more than 50 characters. I can say what I need to say in less than 50 characters.

Date of experience: April 29, 2021

From the business

Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.


tradesy.com
Founded in 2012
Venice, CA
+163
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