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Tradesy

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Tradesy

3.7
tradesy.com

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Tradesy Reviews Summary

Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.

This summary is generated by AI, based on text from customer reviews

service
514
value
266
shipping
271
returns
109
quality
3,586

Instant Feedback

25,419 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Thanks
April 24, 2021

Good selection availability. Quick shipping. Appreciate the service.

Date of experience: April 24, 2021
Colorado
1 review
0 helpful votes
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Perfect Condition
April 24, 2021

These shoes came in the original box and are in perfect condition. It was nice to receive a product as advertised and I would buy from this seller anytime.

Date of experience: April 24, 2021
Illinois
1 review
0 helpful votes
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Perfect
April 24, 2021

Shoes came as described and fit perfectly, came packaged nicely and the heels are in great condition.

Date of experience: April 24, 2021
Florida
2 reviews
0 helpful votes
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Great little bracelet
April 24, 2021

Received just as described. Great quality and great packaging.

Date of experience: April 24, 2021
Tennessee
1 review
0 helpful votes
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The Bomb
April 24, 2021

My experience was absolutely amazing, I wouldn't have gone any other way. Products are always on point. I just love it.

Date of experience: April 24, 2021
Georgia
1 review
0 helpful votes
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Great experience!
April 24, 2021

Item was perfect! Quick shipping & excellent communications.

Date of experience: April 24, 2021
Pennsylvania
2 reviews
0 helpful votes
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Beautiful
April 24, 2021

My shoes were packaged beautifully and they are stunning! So excited to wear them!

Date of experience: April 24, 2021
Texas
1 review
0 helpful votes
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SATISFIED!
April 24, 2021

Tradesy never fails me. Items are always exactly what i expect them to be. Package's are always on time or arrives before!

Date of experience: April 24, 2021
California
2 reviews
0 helpful votes
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Dress - perfect condition
April 24, 2021

It was an easy process and the website very descriptive and easy to use. Great new spot for me to visit and purchase clothes! Great condition the dress and super description with clear photos!

Date of experience: April 23, 2021
New York
1 review
0 helpful votes
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Nice!
April 24, 2021

Great shopping experience from beginning to end. Shipping was fast and convenient and website was very easy to use

Date of experience: April 23, 2021
Arizona
1 review
0 helpful votes
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Sent the wrong product
May 24, 2021

I was sent the wrong item from what I ordered and the return system is just overly complicated for how busy I am and now I feel stuck with these sunglasses I did not ask for or want because I couldn't break through the executive dysfunction dog long enough to figure out how to print out a piece of paper when I don't own a printer.

Date of experience: April 23, 2021
dev o. — Tradesy Rep
over a year old

Hi Kiara,

It's Kai from Tradesy, I really hope you're staying healthy and well. I just wanted to take a moment to thank you for your recent feedback regarding your Tradesy experience.

After review, we're so sorry to hear about the trouble with your recent sunglasses order and the wrong item being sent! I see that you've started that returns process, but you have not yet shipped the item back!

If you are unable to print and ship the item back to us, please feel free to give us a call anytime at 844-988-7233, Monday-Friday from 8AM-1PM PST, and any of our specialists would be happy to assist you further.

California
2 reviews
0 helpful votes
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Beautiful Wallet
April 23, 2021

Seamless experience as per usual. Tradesy and it's sellers have been great for this and every transaction I have done.

Date of experience: April 23, 2021
Texas
1 review
0 helpful votes
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Chrome hearts ring
May 23, 2021

Seller gave fast, helpful replies! Shipping and delivery was timely. No complaints!:-)

Date of experience: April 23, 2021
dev o. — Tradesy Rep
over a year old

Hi Haley,

We recently received your feedback and wanted to follow up with you. We're happy to hear about your positive experience with us thus far!

If there is anything further we can do to help make this experience simply amazing, please do not hesitate to ask. We want to do anything we can to make each experience worthy of your best possible rating. Hope you have a great weekend!

Texas
1 review
0 helpful votes
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Cute handbag shipped very fast
April 23, 2021

Handbag came very quickly, packaging was very cute. Easy to work with, and I appreciate the payment system.

Date of experience: April 23, 2021
Michigan
1 review
0 helpful votes
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Terrible experience with tradesy! The shoes were filthy dirty and fake! Not authentic like the listing says and definitely not gently used they were disgusting! I cannot believe tradesy would have a product like that sent to me if that happens again I will not do business with you in the future and I will report it to the Better Business Bureau thank u Michelle napoli

Date of experience: April 23, 2021
dev o. — Tradesy Rep
over a year old

Hi Michelle,

Sorry to hear that the Chanel pool slides you ordered did not arrive as expected... We always want to make sure you're protected and able to shop confidently when using Tradesy.

That said, since Tradesy is a peer-to-peer marketplace where every listed item is shipped directly from the seller, straight to the buyer... You can always request a return within 4-days of your item's delivery if something isn't quite right!

Feel free to reach out to us if you need further assistance with your return request, we're more than happy to help make this right!

Illinois
2 reviews
0 helpful votes
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Great quality!
April 23, 2021

Received my Ray-Ban sunglasses today. They were exactly as described and seller was great to work with and shipping was fast!

Date of experience: April 23, 2021
Louisiana
1 review
0 helpful votes
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Great! Thank you
April 23, 2021

Perfect purchase completely with ease. Love the shoes.

Date of experience: April 23, 2021
Georgia
1 review
0 helpful votes
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DY Bracelet
April 23, 2021

I was pleased that my bracelet arrived on time and that is was secured very well In the packaging with a thank you note. Alot of thought went into my purchase.

Date of experience: April 23, 2021
Pennsylvania
1 review
0 helpful votes
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But cant really tell for the price I paid if its an authentic wallet from LV or not. I have a fake one and it looks about the same material.

Date of experience: April 23, 2021
South Carolina
1 review
0 helpful votes
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Thank you for the safe packaging and communication, much appreciated. Exactly as described; just what I was looking for. Highly recommend this seller. Cheers, Laura

Date of experience: April 23, 2021

From the business

Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.


tradesy.com
Founded in 2012
Venice, CA
+163
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