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Tradesy

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Tradesy

3.7
tradesy.com

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Tradesy Reviews Summary

Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.

This summary is generated by AI, based on text from customer reviews

service
514
value
266
shipping
271
returns
109
quality
3,586

Instant Feedback

25,419 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Great Shoes and fasy shipping
June 14, 2021

Shoes are just as shown! Shipping was super quick and I cant wait to wear them!

Date of experience: June 14, 2021
Tennessee
1 review
0 helpful votes
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Beyond pleased
June 14, 2021

Bag is exactly as pictured. Looks fantastic! Prompt response from seller.

Date of experience: June 14, 2021
Alabama
2 reviews
0 helpful votes
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Great Deal
June 14, 2021

My shoes were just as described and I received them very promptly. I will shop here again. Thank you.

Date of experience: June 14, 2021
Louisiana
1 review
0 helpful votes
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Adjustments
July 14, 2021

I think adjustments should be made. Location of product/seller should be apart of the listing. Along with 24 hrs to respond and 7 days to ship. I should not be contacting sellers myself to see when they'll be shipping a product I paid for. This is the 2nd time this has happened to me, where I'm contacting sellers about a product after so many days passing.

Date of experience: June 14, 2021
dev o. — Tradesy Rep
over a year old

Hi Cerissa,

I really hope you're staying healthy and well. I just wanted to take a moment to thank you for your valuable and honest feedback regarding your Tradesy experience.

I will be sure to share your feedback with our product team here. We're always looking for ways to improve and this feedback you provided will certainly help us in every way.

We do try our best to encourage sellers to communicate directly with their buyers. In situations where you might be having a hard time reaching a seller, we are more than happy to contact them on your behalf.

If you'd like an update on your future orders or simply have us ask the seller a question, you can always reach out to us and our team of friendly specialists would be more than happy to help reach out to the seller. Our phone lines are open Monday-Friday from 7 AM-3 PM PST at 844-988-7233.

Again I am so sorry you had this experience, if there's anything else you need please let us know. We want to do anything we can to make each experience worthy of your best possible rating!

Alabama
1 review
0 helpful votes
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I tried to give five stars on this one but it wouldn't let me. The bracelet is beautiful. Thank you so much!

Date of experience: June 14, 2021
Florida
1 review
0 helpful votes
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Easy and beautiful items!
June 14, 2021

It's so easy to find beautiful items on Tradesy! Sellers ship quickly.

Date of experience: June 14, 2021
Colorado
1 review
0 helpful votes
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Item received
June 14, 2021

My item was received in a strong box and in a dust bag as expected. I was communicated with so I knew when to expect the item and it looks as it did in the photos. A kind note was also written on the box. Thank you

Date of experience: June 14, 2021
Maryland
1 review
0 helpful votes
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The seller's quick and informative. The bag is exactly what the pictures showed. Fast delivery.

Date of experience: June 14, 2021
Texas
1 review
0 helpful votes
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Satisfied
June 14, 2021

Great and very easy to narrow choices and make a selection.

Date of experience: June 14, 2021
Connecticut
1 review
0 helpful votes
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Happy customer
June 14, 2021

I'm so super pleased with the Tradesy's experience! The email confirmations, quick delivery and the follow up was stellar.

Thank you,

I'll be shopping with you again.

Date of experience: June 14, 2021
Louisiana
1 review
0 helpful votes
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So far So GOOD!
June 14, 2021
Updated review

Wonderful! I've heard so much about Tradesy, but I was very hesitant on it because of past experiences. I've enjoyed browsing the site as well as purchasing, and I will for sure be ordering again!

Date of experience: June 14, 2021

Wonderful!
June 8, 2021
Previous review

Wonderful!

Date of experience: June 8, 2021
Oregon
1 review
0 helpful votes
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Nice experience, first time buying from site. Thank YOU!

Date of experience: June 14, 2021
Florida
1 review
0 helpful votes
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Great shopping experience
June 14, 2021

I have purchased several items through the Tradesy app and have never been disappointed. Everything is exactly as described. All authentic so I have no worries I am receiving knock off goods. The prices are well worth a look. I am always thrilled with my purchases

Date of experience: June 14, 2021
Texas
1 review
0 helpful votes
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Fast shipping!
June 14, 2021

Fast shipping, and expected item was received!
I live my shoe!

Date of experience: June 14, 2021
New York
1 review
0 helpful votes
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Love these shoes
June 14, 2021

Love these shoe! They are brand new and shipped super fast!

Date of experience: June 14, 2021
Colorado
1 review
0 helpful votes
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Great experience
June 14, 2021

Fast shipping and product arrived in condition described

Date of experience: June 14, 2021
Florida
1 review
0 helpful votes
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Perfect
June 14, 2021

Great experience overall shipping was fast and item was perfect

Date of experience: June 14, 2021
Texas
1 review
0 helpful votes
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KC
June 14, 2021

I always purchase new with tags, except 1 time I did not and I was not pleased but the return policy was quick and fast.

Date of experience: June 14, 2021
Texas
1 review
0 helpful votes
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Great purse!
June 14, 2021

East, fast and authentic bad, so happy with my purchase!

Date of experience: June 14, 2021
New York
2 reviews
0 helpful votes
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As Advertised
June 14, 2021

Product arrived, in ALMOST new condition. No obvious scuff marks, rip, tears, or discoloration.

I would recommend and purchase from this seller again.

Date of experience: June 14, 2021

From the business

Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.


tradesy.com
Founded in 2012
Venice, CA
+163
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