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Tradesy

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Tradesy

3.7
tradesy.com

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Tradesy Reviews Summary

Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.

This summary is generated by AI, based on text from customer reviews

service
514
value
266
shipping
271
returns
109
quality
3,586

Instant Feedback

25,419 reviews

We monitor reviews for authenticity

Texas
2 reviews
0 helpful votes
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Super seller
June 19, 2021

Super seller! Very fast shipping, beautiful belt, very nice communication! Thanks a lot

Date of experience: June 19, 2021
Illinois
1 review
0 helpful votes
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5 stars
June 19, 2021

Don't know why it's not letting me give five stars but that's what this seller deserves.

Date of experience: June 19, 2021
New Hampshire
1 review
0 helpful votes
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Veronica Beard hot pink dress
June 19, 2021

Great! Just what I wanted. Dress was perfect. Thanks you so much!

Date of experience: June 19, 2021
New Jersey
1 review
0 helpful votes
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FIVE STARS!
June 19, 2021
Updated review

The item I ordered was better than expected. Perfect condition. Thank you!

Date of experience: June 19, 2021

Love Tradesey!
June 12, 2021
Previous review

Love Tradesey!

Date of experience: June 12, 2021
Georgia
1 review
0 helpful votes
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Great
June 19, 2021

Fast and great customer service thank you again wonder service keep up the good work

Date of experience: June 19, 2021
Maryland
1 review
0 helpful votes
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Best ever!
June 19, 2021
Updated review

Nice, Quality items and fast shipping.
Just love tradesy.

Date of experience: June 19, 2021

Nice & Quality items
March 15, 2021
Previous review

Nice & Quality items.

Date of experience: March 15, 2021
Texas
1 review
0 helpful votes
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N/A
June 19, 2021

Great experience from order to delivery. Would definitely use again.

Date of experience: June 19, 2021
Colorado
1 review
0 helpful votes
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Great transaction
June 19, 2021

Shoes are exactly as described and pictured, in perfect condition and the shipping was very fast. Thanks so much!

Date of experience: June 19, 2021
Texas
1 review
0 helpful votes
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Great service
June 19, 2021

Super easy to purchase and fast delivery. No issues at all.

Date of experience: June 19, 2021
New York
1 review
0 helpful votes
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Beautiful Bag
June 19, 2021

Perfect condition, just as pictured. The exact pink color that's all the rage this year. I tried to buy this bag earlier in the season but it sold out and I coops only find it here — for much less of course!

Date of experience: June 19, 2021
Texas
1 review
0 helpful votes
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Great seller
June 19, 2021

Very fast shipping and perfect product. I am very pleased with my transaction.

Date of experience: June 19, 2021
Georgia
1 review
0 helpful votes
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Somewhat happy
June 19, 2021
Updated review

Ordering was pretty easy. However, when I received the package, the box arrived looking bet up. It kinda makes the shoes look as they were used or worn. I was expecting a better presentation especially since I purchased them as a gift for someone else.

Date of experience: June 19, 2021

It took me a minute but after a thorough search I was...
June 13, 2021
Previous review

It took me a minute but after a thorough search I was to find the perfect gift for my niece as well as a treat for myself. I hope both pair work out. I would definitely shop Tradesy again.

Date of experience: June 12, 2021
Texas
2 reviews
1 helpful vote
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Not what was expected
June 19, 2021

Everything was great until the item arrived. It has been worn more than claimed. The leather band loops have distresses spots. Also disappointed that the item did not come in a Hermès box. Planning on returning the item.

Date of experience: June 19, 2021
Alabama
1 review
0 helpful votes
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Great watch
June 19, 2021

Thank you for the fast delivery! The watch was in great shape with a new battery

Date of experience: June 19, 2021
New York
1 review
0 helpful votes
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Great Deal!
June 19, 2021

I found a great deal on my Fendi tote.
Affirm is very helpful on paying installments, love them. Tradesy is the place to go.

Date of experience: June 19, 2021
Virginia
1 review
0 helpful votes
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Love Tradesy
June 19, 2021

I shop on Tradesy frequently. Always a great experience.

Date of experience: June 19, 2021
Florida
2 reviews
1 helpful vote
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Takes too long to receive items!
June 18, 2021

It deff takes too long to get to you once you've purchased. The last wallet I bought, took 10 days to get to me. I purchase a cosmetic pouch 4 days ago, and as of yesterday the seller had not even received the nipping kit from Tradesy. Too long to wait.

Date of experience: June 18, 2021
Texas
1 review
0 helpful votes
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Received beautiful keepall 55
June 18, 2021

Prompt and efficient delivery. Beautiful bag, can't wait to put it to use. Very pleased with the purchase and process!

Date of experience: June 18, 2021
West Virginia
1 review
0 helpful votes
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Very Pleased
June 18, 2021

Arrived in perfect condition… exactly as described.

Date of experience: June 18, 2021
Illinois
1 review
0 helpful votes
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Horrible company
July 18, 2021

This company sells so many fake items it's disgusting,

5 out of 9 items were fake.
Buyers beware please

Date of experience: June 17, 2021
dev o. Tradesy Rep
over a year old

Hi Mary,

We recently received your feedback and wanted to follow up with you! We're so incredibly sorry to hear about the negative experience you've had with Tradesy. This is far from the experience we want our Tradesy family to have, and extend our sincerest apologies for the inconvenience here.

We're so sorry to hear about your authenticity concerns. Do know that while we have a strict 4-day timeframe for returns, we also have a zero-tolerance policy when it comes to inauthentic items or replicas.

If you have not already, we kindly encourage you to contact us whenever you can so we can help assist in authenticating your item. You can call us anytime, Monday-Friday from 7 AM-3 PM PST and any of our specialists would be happy to assist further. Otherwise, we can be reached at [email protected].

We hope we were able to address all of your concerns, but if there's anything else you need please don't hesitate to ask. We want to do anything we can to make each experience worthy of your best possible rating!

From the business

Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.


tradesy.com
Founded in 2012
Venice, CA
+163
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