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Tradesy

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Tradesy

3.7
tradesy.com

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Tradesy Reviews Summary

Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.

This summary is generated by AI, based on text from customer reviews

service
514
value
266
shipping
271
returns
109
quality
3,586

Instant Feedback

25,419 reviews

We monitor reviews for authenticity

Indiana
1 review
0 helpful votes
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Excellent!
June 18, 2021

Beautiful shoes! Extremely fast ship! Thank you! Highly recommended!

Date of experience: June 17, 2021
California
2 reviews
0 helpful votes
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Just as described/pictured.
June 18, 2021

Smooth and easy transaction. Quick delivery. Item is in great condition. All accessories included as well.

Date of experience: June 17, 2021
California
1 review
0 helpful votes
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Merchandise looks great!
June 18, 2021

Overall a very good experience, items delivered quickly and in quality packaging

Date of experience: June 17, 2021
Texas
1 review
0 helpful votes
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So happy with my purchase!
June 18, 2021

Thank you for making all of my Chanel shoe dreams come true! They are beautiful and came so quickly!

Date of experience: June 17, 2021
Missouri
1 review
0 helpful votes
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Love it!
June 17, 2021

Great experience, wonderful product and fast delivery service!

Date of experience: June 17, 2021
District of Columbia
1 review
0 helpful votes
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Excellent website and customer service
June 17, 2021
Updated review

This website is easy to navigate and the information provided on each item is very helpful and honest. The bag I ordered is exactly as described on the website, Tradesy kept me informed of delivery status and I received the bag exactly on the date provided to me.

Date of experience: June 17, 2021

This website is easy to navigate and the information...
June 11, 2021
Previous review

This website is easy to navigate and the information provided on each item is very helpful and honest.

Date of experience: June 11, 2021
Nevada
1 review
0 helpful votes
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Thank you!
June 17, 2021

Easy transaction. Fast shipping. Item as described.

Date of experience: June 17, 2021
New York
2 reviews
0 helpful votes
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Totally satisfied!
July 17, 2021
Updated review

I am unable to give a rating on the experience because I just placed the order. Perhaps when I receive the item i will be able to render a rating

Date of experience: June 17, 2021
dev o. — Tradesy Rep
over a year old

Hi Shenickwa,

We recently received your feedback and wanted to follow up with you. We're happy to hear about your positive experience with us thus far!

If you need an update on your order, you can always reach out to us and our team of friendly specialists would be more than happy to help reach out to the seller for an update. Feel free to give us a call at 844-988-7233, Monday-Friday from 7 AM-3 PM PST.

If there is anything further we can do to help make this experience amazing, please do not hesitate to ask. We want to do anything we can to make each experience worthy of your best possible rating!


I am unable to give a rating on the experience because...
July 11, 2021
Previous review

I am unable to give a rating on the experience because I just placed the order. Perhaps when I receive the item i will be able to render a rating

Date of experience: June 11, 2021
California
1 review
0 helpful votes
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Bag
June 17, 2021

Ease of purchase and delivery/ packing was flawless

Date of experience: June 17, 2021
Florida
1 review
0 helpful votes
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A summer treat
June 17, 2021

This bag was delivered quickly and was as advertised. I would buy from this seller again.

Date of experience: June 17, 2021
California
2 reviews
0 helpful votes
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Got a Fendi bag that was sold as Brand New but received one that had glue inside the key holder and is all messed up. This will be the last time that I will buy from Tradesy. A waste of time shopping at your site.

Date of experience: June 17, 2021
dev o. — Tradesy Rep
over a year old

Hi Josephine,

We recently received your feedback and wanted to follow up with you! We're so incredibly sorry to hear about the negative experience you've had with Tradesy. This is far from the experience we want our buyers to have, and extend our sincerest apologies for the inconvenience here.

We encourage sellers to accurately list their items, and in cases that a buyer feels it was not accurately described they can file a misrepresentation claim within 4 days of delivery. I am happy to see you are currently working with our Returns Team.

Returns take approximately 5-7 days to process once the item is delivered to Tradesy HQ. Our Returns and Authentication Team will carefully review your item and then send a detailed email once it’s complete.

If you require any further assistance, please do not hesitate to give us a call at 844-988-7233, Monday-Friday from 7 AM-3 PM PST, and any of our specialists would be happy to assist further.

We hope we were able to address all of your concerns, but if there's anything else you need please don't hesitate to ask. We want to do anything we can to make each experience worthy of your best possible rating

Washington
5 reviews
0 helpful votes
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Tradesy is the best!
June 17, 2021

I always go to Tradesy in search of hard-to-find, sold-out items. I find what I'm looking for at a reasonable price & super fast delivery of my ordered items!

Date of experience: June 17, 2021
Florida
1 review
0 helpful votes
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LV Wallet
June 17, 2021

Gorgeous wallet and delivered in less than a week.

Date of experience: June 17, 2021
New York
1 review
0 helpful votes
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Happy Shopper
June 17, 2021

My purchase was just as pictured and arrived promptly! Very pleased with my purchase.

Date of experience: June 17, 2021
California
1 review
0 helpful votes
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MONTAIGNE GM NOIR
June 17, 2021

The seller was usually quick to respond within a day. The only issue I had was the color of the bag it stated noir; however it also stated navy blue. I'm a couple of conversations that I had with the seller she stated both noir and navy blue! She did clarify but at the end of the day it was black as I wanted and not navy blue like she thought. I would buy from her again the bag was simply stunning. I have since reached out to the seller because I was missing a key to the lock but I think it will go over smoothly regarding it

Date of experience: June 17, 2021
North Carolina
2 reviews
0 helpful votes
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Wristlet
June 17, 2021

Item was received promptly and in excellent condition.

Date of experience: June 17, 2021
Virginia
1 review
0 helpful votes
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The ABSOLUTE WORST!
July 17, 2021

On the site, the purse was made to look like a decent size pouch. What I received today was a coin purse. I paid over $300 for a coin purse. I'm quite disappointed!

Date of experience: June 17, 2021
dev o. — Tradesy Rep
over a year old

Hi Estrelda,

We recently received your feedback and wanted to follow up with you! We're so incredibly sorry to hear about the negative experience you've had with Tradesy. This is far from the experience we want our buyers to have, and extend our sincerest apologies for the inconvenience here.

We encourage sellers to accurately list their items, and in cases that a buyer feels it was not accurately described they can file a misrepresentation claim within 4 days of delivery.

If you require any further assistance, please do not hesitate to give us a call at 844-988-7233, Monday-Friday from 7 AM-3 PM PST, and any of our specialists would be happy to assist further.

We hope we were able to address all of your concerns, but if there's anything else you need please don't hesitate to ask. We want to do anything we can to make each experience worthy of your best possible rating

California
1 review
0 helpful votes
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My fault for not reading the dimensions, but it's a tiny bag.

Date of experience: June 17, 2021
Florida
1 review
0 helpful votes
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Great experience for 1st timer
June 17, 2021

Great experience, received my bag very quickly, as described. Very happy!

Date of experience: June 17, 2021
Ohio
1 review
0 helpful votes
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Versace sunglasses
June 17, 2021

I am truly happy with my purchase, the website was accurate with the pictures and descriptions and I received my order in a very short period of time. Well done Tradesy, we'll done.

Date of experience: June 17, 2021

From the business

Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.


tradesy.com
Founded in 2012
Venice, CA
+163
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