logo

Tradesy

Check out our latest communities fighting
AI scams on Reddit and Facebook

This website seems to be closed. Find similar businesses

business logo of Tradesy

Tradesy

3.7
tradesy.com

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

Tradesy Reviews Summary

Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.

This summary is generated by AI, based on text from customer reviews

service
514
value
266
shipping
271
returns
109
quality
3,586

Instant Feedback

25,419 reviews

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
Follow null J.
Unfollow null J.
Share Review
Report Review

Love it
March 2, 2022

Easy web site to use and you had exactly what I was looking for

Date of experience: March 1, 2022
Colorado
1 review
0 helpful votes
Follow Roula S.
Unfollow Roula S.
Share Review
Report Review

They look great and fit great
March 2, 2022

All went well, I purchased and they sent items bought

Date of experience: March 1, 2022
California
1 review
0 helpful votes
Follow Gina L.
Unfollow Gina L.
Share Review
Report Review

Excellent condition
March 2, 2022

So much better than I expected and from how it was described for a vintage Gucci. Swift delivery and safe packaging. Very happy with my purchase as there was also a sentimental value to it. Would buy again from this seller.

Date of experience: March 1, 2022
Florida
2 reviews
0 helpful votes
Follow Ron G.
Unfollow Ron G.
Share Review
Report Review

Louis Vitton Bag
March 2, 2022

Fast delivery and bag looks brand new. Wife was very pleased and I would definitely shop this website again.

Date of experience: March 1, 2022
California
1 review
0 helpful votes
Follow Susan W.
Unfollow Susan W.
Share Review
Report Review

Perfect!
March 1, 2022

Been looking for this dress for a while. Its absolutely perfect! Loved the cute wrapping and thank you note!

Date of experience: March 1, 2022
Arizona
1 review
0 helpful votes
Follow Marissa M.
Unfollow Marissa M.
Share Review
Report Review

Fast shipping!
March 1, 2022

The item was shipped quickly and it's in great condition!

Date of experience: March 1, 2022
California
1 review
0 helpful votes
Follow anna r.
Unfollow anna r.
Share Review
Report Review

Items are great
March 1, 2022

Buying expensive items online can be risky if you're not sure about sizing. I received a luxury designer item, but I would have ordered a smaller size if I had known better.

Date of experience: March 1, 2022
Pennsylvania
1 review
0 helpful votes
Follow Jazzlyn L.
Unfollow Jazzlyn L.
Share Review
Report Review

Gucci Belt
March 1, 2022

Purchase was easy and smooth, seller had great communication, kept me up to date on everything. Overall great experience!

Date of experience: March 1, 2022
Indiana
1 review
0 helpful votes
Follow Rebecca I.
Unfollow Rebecca I.
Share Review
Report Review

LV purse
March 1, 2022

Totally easy and pain free I would Buy from them again. So many options and styles of bags and more to choose from

Date of experience: March 1, 2022
Massachusetts
2 reviews
0 helpful votes
Follow Jane T.
Unfollow Jane T.
Share Review
Report Review

Love my new earrings and the quick shipping! A great experience!

Date of experience: March 1, 2022
Texas
1 review
0 helpful votes
Follow Kimberly N.
Unfollow Kimberly N.
Share Review
Report Review

Great Experience
March 1, 2022

Great Experience no issues what so ever and shipped quickly!

Date of experience: March 1, 2022
New York
1 review
0 helpful votes
Follow Gabirella V.
Unfollow Gabirella V.
Share Review
Report Review

Ms.
March 1, 2022

Thank you, nice shoes! It was a pleasure to do business with you!

Date of experience: March 1, 2022
Kentucky
1 review
0 helpful votes
Follow Amanda O.
Unfollow Amanda O.
Share Review
Report Review

I love my new bag!
March 1, 2022

The Burberry bag was exactly as described. This was my first purchase from Tradesy and I couldn't be happier!

Date of experience: March 1, 2022
Michigan
1 review
0 helpful votes
Follow Lisa B.
Unfollow Lisa B.
Share Review
Report Review

It honestly felt a bit odd to me that my Louis vuitton wallet came from China. Shipping took forever, package was damaged (no fault of tradesy, I know), but the fact that it came from so far I'm sure was the cause. No certificate of authenticity and there's a bad catch in the zipper that was not disclosed in the description

Date of experience: March 1, 2022
dev o. — Tradesy Rep
over a year old

Hi There,

We recently received your feedback and wanted to follow up with you! We're so incredibly sorry to hear about the negative experience you've had with Tradesy. This is far from the experience we want our buyers to have, and extend our sincerest apologies for the inconvenience here.

After review, we see you actually purchased from one of our pro-sellers. Our Pro-sellers are sellers who have an excellent track record with us: an amazing inventory, tons of sales, and almost no returns and misrepresentations. That being said, if you ever receive an item that you feel was not accurately described you can file a misrepresentation claim within 4 days of delivery.

If you require any further assistance, please do not hesitate to give us a call at 844-988-7233, Monday-Friday from 7 AM-3 PM PST, and any of our specialists would be happy to assist further.

We hope we were able to address all of your concerns, but if there's anything else you need please don't hesitate to ask. We want to do anything we can to make each experience worthy of your best possible rating.

New Jersey
1 review
0 helpful votes
Follow Dawn Q.
Unfollow Dawn Q.
Share Review
Report Review

Saved cash
March 1, 2022

Fast and convenient turn around. Orders a watch band at a discounted price received it four days later

Date of experience: March 1, 2022
Colorado
1 review
0 helpful votes
Follow Nicole G.
Unfollow Nicole G.
Share Review
Report Review

Pleasantly surprised
March 1, 2022

This was my first time buying a luxury item used so just buy my nature I was a little worried about it. I was pleasantly surprised to see that my product is exactly as represented in the pictures and the transaction and delivery was smooth. I am extremely pleased and encouraged in case I decide to do this again.

Date of experience: February 28, 2022
Texas
1 review
0 helpful votes
Follow L G.
Unfollow L G.
Share Review
Report Review

Gorgeous Bag!
March 1, 2022

Bag just as pictured. Great communication and fast shipping!

Date of experience: February 28, 2022
Texas
1 review
0 helpful votes
Follow LaFonda D.
Unfollow LaFonda D.
Share Review
Report Review

Nice
March 1, 2022

The experience was great. I was expecting a little bit more.

Date of experience: February 28, 2022
New Jersey
1 review
0 helpful votes
Follow Catherine I.
Unfollow Catherine I.
Share Review
Report Review

Quick and good customer service
March 1, 2022

Very quick shipping, easy process. Clothing item arrived in quality condition. Would recommend to others.

Date of experience: February 28, 2022
Texas
1 review
0 helpful votes
Follow null V.
Unfollow null V.
Share Review
Report Review

Highly recommend
March 1, 2022

Second purchase both items cane in a timely matter both items are as expected

Date of experience: February 28, 2022

From the business

Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.


tradesy.com
Founded in 2012
Venice, CA
+163
See all photos