logo

Tradesy

Check out our latest communities fighting
AI scams on Reddit and Facebook

This website seems to be closed. Find similar businesses

business logo of Tradesy

Tradesy

3.7
tradesy.com

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

Tradesy Reviews Summary

Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.

This summary is generated by AI, based on text from customer reviews

service
514
value
266
shipping
271
returns
109
quality
3,586

Instant Feedback

25,419 reviews

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
Follow Annmarie K.
Unfollow Annmarie K.
Share Review
Report Review

Fast, reliable service.
Quick response
Items came in good condition.

Date of experience: March 3, 2022
Arizona
1 review
0 helpful votes
Follow Suzi B.
Unfollow Suzi B.
Share Review
Report Review

Best until...
April 2, 2022

Everything went very smoothly until...
Looking at the picture of my bag on line it did say " gently used" on the picture it did not show
Any use.
I ordered, shipping went well and then...
Very surprised to see how USED it was, for the price I wouldn't have ordered.
Just a bit disappointed.

Date of experience: March 3, 2022
dev o. — Tradesy Rep
over a year old

Hi There,

We recently received your feedback and wanted to follow up with you! We're so incredibly sorry to hear about the negative experience you've had with Tradesy. This is far from the experience we want our buyers to have, and extend our sincerest apologies for the inconvenience here.

We encourage sellers to accurately list their items, and in cases that a buyer feels it was not accurately described they can file a misrepresentation claim within 4 days of delivery.

If you require any further assistance, please do not hesitate to give us a call at 844-988-7233, Monday-Friday from 7 AM-3 PM PST, and any of our specialists would be happy to assist further.

We hope we were able to address all of your concerns, but if there's anything else you need please don't hesitate to ask. We want to do anything we can to make each experience worthy of your best possible rating.

Colorado
1 review
0 helpful votes
Follow JA T.
Unfollow JA T.
Share Review
Report Review

Luxury
March 3, 2022

I love it and it came right on the day I wanted it, just sucks that no one was home to accept it until I came back from my trip. So all in all I just love my bag

Date of experience: March 3, 2022
New York
1 review
0 helpful votes
Follow Vera C.
Unfollow Vera C.
Share Review
Report Review

Great
March 3, 2022

Fast delivery, love the bag... great experience. I am very happy with my purchase

Date of experience: March 3, 2022
Michigan
1 review
0 helpful votes
Follow Amanda W.
Unfollow Amanda W.
Share Review
Report Review

Accurate description
March 3, 2022

I am very pleased with my purchase. The item was described accurately and the shipping was fast.

Date of experience: March 2, 2022
Washington
1 review
0 helpful votes
Follow Arron E.
Unfollow Arron E.
Share Review
Report Review

I ordered a versace watch and it was delivered in two days, fully tagged and brand new as described. Shipping was extremely fast with great communication with the seller. Would highly recommend.

Date of experience: March 2, 2022
Pennsylvania
1 review
0 helpful votes
Follow Maria G.
Unfollow Maria G.
Share Review
Report Review

Shipped very quickly
March 3, 2022

Pants are as described and shipped quickly, my experience was good.

Date of experience: March 2, 2022
Missouri
1 review
0 helpful votes
Follow Andrea K.
Unfollow Andrea K.
Share Review
Report Review

Thank you
March 2, 2022

Excellent communication and care. Super quick shipping. Thank you.

Date of experience: March 2, 2022
Texas
1 review
0 helpful votes
Follow Glenda D.
Unfollow Glenda D.
Share Review
Report Review

Tory Burch Earrings
March 2, 2022

Earrings were exactly as described! Item was neatly packaged and shipped fast.

Date of experience: March 2, 2022
Colorado
1 review
0 helpful votes
Follow Christopher H.
Unfollow Christopher H.
Share Review
Report Review

Prompt shipping, great contact, a+ would order again. Ty for the great item!

Date of experience: March 2, 2022
Illinois
1 review
0 helpful votes
Follow Leeann R.
Unfollow Leeann R.
Share Review
Report Review

Perfect! I love them
March 2, 2022

Super fast shipping. A+++ the glasses are beyond perfection!

Date of experience: March 2, 2022
Kentucky
1 review
0 helpful votes
Follow lor Z.
Unfollow lor Z.
Share Review
Report Review

Love my shoes
March 2, 2022

Package nicely and condition found as stated. Definitely purchasing from Tradesy again

Date of experience: March 2, 2022
North Carolina
1 review
0 helpful votes
Follow Tina K.
Unfollow Tina K.
Share Review
Report Review

Couldn't be happier!
March 2, 2022

Great seller. Very fast shipping and good communication. Pleased with entire transaction!

Date of experience: March 2, 2022
Massachusetts
1 review
0 helpful votes
Follow Karen N.
Unfollow Karen N.
Share Review
Report Review

Great experience!
March 2, 2022

I found exactly what I was looking for on Tradesy! Easy order process and fast delivery. Item as described.

Date of experience: March 2, 2022
California
1 review
0 helpful votes
Follow Mae E.
Unfollow Mae E.
Share Review
Report Review

AMAZING!
March 2, 2022

From start to finish, this seller has been professional, honest, and has behaved in a timely fashion. I love the bag! It is completely pristine, and exactly what the seller described. Thank you so much!

Date of experience: March 2, 2022
Maryland
1 review
0 helpful votes
Follow T M.
Unfollow T M.
Share Review
Report Review

Tory Burch
March 2, 2022

Gorgeous bag and it was exactly how it was described online. So happy!

Date of experience: March 2, 2022
New Jersey
2 reviews
0 helpful votes
Follow Marylee K.
Unfollow Marylee K.
Share Review
Report Review

Chanel Mules
March 2, 2022

Excellent shooting experience and the seller is professional and provided excellent communication

Date of experience: March 2, 2022
Texas
1 review
0 helpful votes
Follow Miss E I.
Unfollow Miss E I.
Share Review
Report Review

My purse was in amazing condition. Leather trim and material was not worn out on exterior or interior. Even the small stain/scuff detailed in seller's description was perfect bc it blended with the color scheme and design of purse LOL Shipping was quick with no issues.

Date of experience: March 2, 2022
New Jersey
1 review
0 helpful votes
Follow Rita M.
Unfollow Rita M.
Share Review
Report Review

Brand New
March 2, 2022

I thrilled with my purchase from Tradesy - a special pair of jeans that are no longer on the market at an excellent price!
However, I am disappointed that my jeans are marked as "brand new," when in reality they are more "like new." With white jeans, subtle use and stain can be detected - "like new. Seasoned shoppers can tell the difference.

Date of experience: March 2, 2022
Arizona
1 review
0 helpful votes
Follow Teana Y.
Unfollow Teana Y.
Share Review
Report Review

Quick delivery
March 2, 2022

Next day delivery appreciated. Just as requested! Thank you!

Date of experience: March 1, 2022

From the business

Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.


tradesy.com
Founded in 2012
Venice, CA
+163
See all photos