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TopCashback

4.5

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From the business

Topcashback is the USA’s leading cash back savings app. Simply sign up, search offers from over 7,000 retailers and make your purchase. TopCashback will track your spend and add your cash back straight into your TopCashback account. So why not join 20 million members worldwide and start earning cash back today?


topcashback.com
Rochelle Park, NJ, United States
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TopCashback Reviews Summary

TopCashback has garnered a generally positive reputation among users, who appreciate its user-friendly interface, reliable cashback offerings, and diverse payout options. Many customers highlight the platform's effectiveness in saving money during online shopping and praise its engaging promotions and contests. However, concerns have been raised regarding delayed cashback tracking and inconsistent crediting of transactions compared to competitors. Some users have encountered issues with specific purchases, particularly gift cards. Overall, while the service is well-regarded for its benefits, there is room for improvement in customer support and transaction reliability.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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Texas
1 review
1 helpful vote
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SCAM OF A COMPANY!
December 11, 2021

Don't waste your time!
This company will not issue credit. I helped my family create their very own top cash back accounts so they can get their own deals. We all purchased a sweater each from old navy to get the $20 top cash back deal they had going in October 18,2021. They allowed us to make the purchase on the accounts and then when it came time to log in to get our money cashed out to us they locked us ALL out of our accounts. I contacted them by email and they claimed all the accounts where all mine and they refused to believe me that they were for each of my family members. They said the credentials were all similar. I told them that's because I helped my family members create their accounts so they can get their own deals. I explained to them there were men and female sweaters for my husband my sons and daughter and we all used our own credit cards to make the purchases, they didn't care. I ended telling them to cancel all of our accounts. And we returned all of our sweaters except one of them because my youngest son wore his already. They didn't care nor did they believe me which is very upsetting. I know there are a lot of people that like to scam others and companies but not everyone is that way. Its very frustrating to go through this especially because I referred a lot of people on social media, my friends and family to this company for this scam of a company. Very upsetting

Date of experience: November 11, 2021
TopCashback S. — TopCashback Rep
over a year old

Hi There,

Please send me an email directly to [email protected] and I will be sure to look into this for you.

Best Wishes,
Dominique

California
1 review
0 helpful votes
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Superb customer service!
November 11, 2021

I experienced issues with a couple of TopCashback bonuses not tracking even though I had activated them prior to making my purchases. After I sent an email to TopCashback with the relevant details, Dominique and her team resolved the issue promptly, kept me informed about the status, and the bonuses now appear in my account. Superb customer service!

Date of experience: November 11, 2021
Michigan
1 review
0 helpful votes
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Fantastic Customer Service! A+++++++
November 11, 2021

Dominique replied to a comment I left in the TopCash Back Facebook group about missing cashback and immediately contacted me to help me make things right! I have a lot going on at home right now and didn't have time to put in a help ticket so it was done for me and I got my missing cashback the very next day! Super friendly and helpful, exactly how someone in customer service should be!

Date of experience: November 11, 2021
Florida
1 review
0 helpful votes
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Great cashback site!
November 11, 2021

I always look for cash rebates when I make an online purchase, and my searches always lead me to TopCashback. Majority of the time they have the highest rebate offers with no hassle. And their bonuses are a major plus! You get back even more with their bonuses. Highly recommend TopCashback

Date of experience: November 11, 2021
Illinois
1 review
0 helpful votes
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Grateful
November 8, 2021

Generous company and customer service accommodated me. Accommodations are very important to me n my luck so I'm grateful

Date of experience: November 8, 2021
Michigan
1 review
0 helpful votes
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Most trusted
November 9, 2021

Even when it came to merchants not paying out, TopCashback still had my back. Will always use to make any online transaction.

Date of experience: November 8, 2021
Tennessee
1 review
0 helpful votes
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This site is it for me.
November 6, 2021

I can't even begin to put into words all the feels that Top Cash Back gives me! I love to shop, but I love a good deal. And, it's always a good deal when you're getting cash back! And, Top Cash Back pays the most, seriously. Look it up. Plus, the treats games are a lot of fun, and it helps bring the community of users together on social media to help one another find extra treats! Which is something I have yet to see another site of it's kind offer! And, with super quick payouts, there's none above them! That's why they call it Top Cash Back! This site is legit!

Date of experience: November 5, 2021
Kazakhstan
1 review
0 helpful votes
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Review TopCashback
November 5, 2021

I like a lot! But there are problems sometimes I go through you but this is not displayed on the site

Date of experience: November 5, 2021
Pennsylvania
1 review
0 helpful votes
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Love TopCashBack
November 5, 2021

Have used topcashback for at least 5 years now. Have gotten around $670 just for shopping. What's not to love. It's free!

Date of experience: November 4, 2021
Texas
1 review
0 helpful votes
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I use cash back every time I purchase online. I will specifically look for stores that have extra savings too! Its like my hidden savings account!

Date of experience: November 4, 2021
New York
1 review
0 helpful votes
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Purchased 37.00 of pet supplies at Walmart, free shipping and received cash back of 35.00!
WIN WIN!

Date of experience: November 4, 2021
Massachusetts
1 review
0 helpful votes
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Amazing experience
November 4, 2021

Overall with topcashback.com I have a good experience. Being a nurse student topcashback helped me to save money with my online purchases. In only couple of months I saved around 150$. Also it is great that it offers in addition coupons for the accesed retailer on top of the cash back.
I wish in the future to have a more variety of retailers when I cash my earnings, for example Starbucks( a nurse needs her coffee)

Date of experience: November 4, 2021
North Carolina
1 review
0 helpful votes
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Great customer service and offers!
November 5, 2021

I have been using topcashback for years and they are one of the best cash back sites. They usually offer the most and are quick to payout. They also have amazing customer service for the rare times that I have issues.

Date of experience: November 4, 2021
Illinois
1 review
0 helpful votes
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Great customer service
November 4, 2021

I love TopCashback! It'i literally just buy things I would've bought anyways, except now I get some of it back! The occasional games and finding the hummingbirds is also fun. I don't win anything big, but I do pause win the $0.25 and C $0.50

Date of experience: November 3, 2021
Virginia
1 review
0 helpful votes
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I took advantage of an HBO offer this past summer. As I understand the issue from multiple sources it appears that HBO made a mistake when they transmitted an offer to the cash back sites, and have refused to honor their offer to the sites. I've heard that many other sites are, in turn, refusing to honor their offer to the customer. It took a long time for me, but TCB has honored their commitment. I don't think it gets any better than this.

Date of experience: November 1, 2021
Florida
1 review
2 helpful votes
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Lie after lie
December 1, 2021

I have been using TCB since it was first launched. I have had missing cashbacks in the past but I didn't bother. Until recently they refuse to pay cashback for the $35 Walmart deal. It was obvious that it was for everyone when I used the link. However as I found out the amount tracked was way less than promised, I reached out to TCB and they refused to honor the deal. They told me that the deal was for new customers only but the page has no indication of that at all.

I kindly told them on 10/26 that there's another freebie page that has no mention of new customer and it was working. They secretly changed it and told me oh it was actually for new customer only. That is just ridiculous.

Date of experience: November 1, 2021
TopCashback S. — TopCashback Rep
over a year old

Hi There,
Please send me an email directly to [email protected] and I will look into this for you.
Best Wishes,
Dominique

Connecticut
1 review
0 helpful votes
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Saving at its best
November 1, 2021

If people aren't using TopCashBack then they are truly missing out. I'm a shopaholic and this site allows me to save money. I love all the promo codes and the fun games they have going on. The customer service is also great. Highly recommend using them this holiday season and really all year round!

Date of experience: October 31, 2021
Maryland
1 review
2 helpful votes
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You will not get paid
November 30, 2021

Garbage company. Took forever to give a resolution and then blamed the company for their fraud. Stay far away, I will for now on.

Date of experience: October 31, 2021
TopCashback S. — TopCashback Rep
over a year old

Hi Gregory,
I am not sure what you're referring to however I can say that sometimes when sorting issues out with merchants it can take quite a while, but we always do try to get to the bottom of any issues and do what is right for our members, so we never engage in any acts of fraud I can assure you that.
Best Wishes,
Dominique

South Carolina
1 review
0 helpful votes
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Top Choice
October 31, 2021

I've been with Topcashback for several years now and it has been really rewarding. They usually have the best cashback offers plus they make it fun and exciting with regular giveaways. And they always have regular bonus offers so I always think of Topcashback first before I do any online shopping!

Date of experience: October 31, 2021
TW
1 review
0 helpful votes
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Great shopping experience
October 31, 2021

It's easy to shop on the website. Really love this app.

Date of experience: October 30, 2021