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Topcashback is the USA’s leading cash back savings app. Simply sign up, search offers from over 7,000 retailers and make your purchase. TopCashback will track your spend and add your cash back straight into your TopCashback account. So why not join 20 million members worldwide and start earning cash back today?
TopCashback Reviews Summary
TopCashback has garnered a generally positive reputation among users, who appreciate its user-friendly interface, reliable cashback offerings, and diverse payout options. Many customers highlight the platform's effectiveness in saving money during online shopping and praise its engaging promotions and contests. However, concerns have been raised regarding delayed cashback tracking and inconsistent crediting of transactions compared to competitors. Some users have encountered issues with specific purchases, particularly gift cards. Overall, while the service is well-regarded for its benefits, there is room for improvement in customer support and transaction reliability.
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I've been using TopCashBack for about 2 years now and love it. They have saved me a good amount and it's pretty easy to use. I just cashed out for about $170. Definitely recommend it to friends!
I've been using Topcashback for a while now, and when they offer incentives, I try to take advantage of them. If I don't have anything to buy, I get a gift card that I can use later. The incentives are a big help. I try to get them all when they're available.
This isn't pertaining to the purchase of the gift card, but of TCB as a whole. For the last six months, it has gotten increasingly difficult for TCB to track cash back (despite using a browser that collects cookies, has no pop-up blocker, staying in the same tab that popped up, adding items to the cart instead of having them pre-loaded in, and having deleted all cookies/trying a variety of methods to start "fresh"). They offer big money for cash back at times, such as their Lego and Best Buy deals during Black Friday, but then they don't pay out for them. I've had more than 20 different shops in the last two months not track, and I'm simply getting tired of it. If I want cash back, I'm generally turning to Rakuten rather than chancing not getting anything back.
Customer service is unhelpful; the fault is always the customer's, regardless of how much evidence you may provide. I have contemplated using screen recordings, but I doubt that would do any good. Sending requests for them to check into untracked cash back never works, either. The business will either never respond, or they will deny you made the purchase/used TCB, so what's the point, other than to waste time?
I'm missing literal hundreds of dollars of cash back now, and I really have no reason to continue using TCB unless there's some kind of guarantee that I'll be able to get it, like using their gift card service... and even that sucks now, because they've eliminated using PayPal as a payment option.
Top Cash back has great rates and frequent incentives. Love the incentives! My purchases through the app usually post promptly. When there is an occasional hiccup and a purchase does not track, they'll investigate. Caution though that if use the website not the app and you have an ad blocker or block trackers, that will cause problems and purchases may not track.
Hi Pab,
Thank you for sharing your wonderful experience and thoughtful insights! We’re delighted that our rates and incentives resonate with you, and we appreciate you highlighting how ad blockers can impact tracking. Your support and feedback help us continually improve.
Best,
Erica :)
Topcashback always offers great deals and bonuses. I've been with them for a long time. They are very trusted site. I have never had any problems.
Hi Heather,
Thank you so much for your kind words! We’re thrilled to hear you’ve had a positive experience with us over the years, and we look forward to continuing to provide great deals and trusted service you can rely on.
Best,
Erica :)
I've got nothing but great praise for the Topcashback site and team. Both are stellar. Earning cash on what I'm spending on anyways goes a long way and when things go wrong, their CS team will make it right and get it done quickly.
Hi there,
Thank you so much for your wonderful review and kind words! We're thrilled to hear that our site and team have made your experience rewarding and smooth, and we truly appreciate your trust and support.
Best,
Erica :)
I really like earning cash back for online shopping. And I plan on doing this for the rest of my life.
Hi Alex,
Thank you so much for sharing your enthusiasm—it truly means a lot to know you’ll be enjoying our service for a long time. We're thrilled to be part of your shopping routine and will keep striving to exceed your expectations!
Best,
Erica
Use it all the time. Any possible delays with store - top cashback doing great work to credit all cashback money to account asap!
Love your responsibility and opportunity to receive some money back from every online purchase🥰
Hi Tetiana,
Thank you so much for your kind and uplifting words! We’re thrilled to hear our service consistently helps you get your Cash Back quickly and reliably—it’s rewarding to know we make a difference in your online shopping experience. Shedding discounts and savings with you is what motivates every day!
Best,
Erica
The best cash back platform from shopping. I have even using this and earned a few thousands back. Love it!
Hi Pat,
Thank you so much for sharing your experience and kind words! It's fantastic to hear that accessing rewards has been easy and that you’ve confidently cashed out—we love being part of your shopping success. We’re excited to keep supporting you as you earn even more!
Best,
Erica
... in the AI era, I think that security questions (also known as knowledge-based authentication or KBA) are not the best security option. In fact, modern security guidelines strongly discourage relying on them as a method.
Hi Ioannikios,
Thank you for sharing this feedback. We’re continually reviewing our security measures to align with modern best practices and to ensure member accounts remain protected while also being easy to access. We appreciate you taking the time to raise this point.
Best,
Erica
I didn't earn a lot this time around, but the cash out is easy and quick. There are many ways to get your cashback, and it is simple to do.
Easy way of making money buying your regular essentials. Bonus you can choose as a gift card or money back in your bank through simple steps!
Hi Rhonda,
Thanks so much for sharing your review! We're delighted to hear our straightforward Cash Back option is making everyday shopping more rewarding for you, and we're committed to keeping it simple and safe so you always feel confident. If there's anything we can do to bump your experience to 5 stars, please let us know!
Best,
Erica
Over promise and under deliver. The only reason I use them is cashback is not available from the primary site I use.
I made a Hilton *******@11% cashback. First it was denied, then it was paid out at a lower percentage. To their credit, once I pointed this out they brought it back up to the promised return. That said, I have had several other hotel bookings that were flat out denied without sufficent explanation.
On Thanksgiving, I ordered a microwave from Home Depot. It never came through. I filed a missing cashback claim and now I am told it "can take several months to complete." This will not be my first Home Depot purchase through TopCashback that will be denied.
Use as a last resort to get cashback.
I saved money shopping after TopCashback applied discount codes plus I got cash 💰 back for shopping. It's so easy and simple to earn cash back.
Thank you.
Hi Ronnie,
We’re thrilled to hear how easily you’re maximizing savings and earning Cash Back through the app! Thanks for sharing your experience—can’t wait to keep helping you get more rewards on your future purchases.
Best,
Erica
I use Topcashback every time I shop online. The site it so easy to navigate, you just click through the link and everything is taken care of. You collect free money for shopping, what's not to love?
Hi Sharon,
Thank you so much for your wonderful feedback! We're thrilled to hear how smooth and rewarding your experience has been, and we're continually eager to make the process even better for you in the future. Please don't hesitate to reach out if there’s any way we can assist you with maximizing your rewards on upcoming shopping trips!
Best,
Erica :)
To claim cashback with Topcashback is the best decision for me. Cashback from shops claimed faster than other sites of cashback. And paying without any limits.
Hi Ainagul,
Thank you for sharing your positive experience. We’re thrilled to hear that you appreciate the speedy Cash Back and flexible payment options, and we’re committed to continuing to earn your trust every step of the way.
Best,
Erica :)
Topcash is so easy to use and they honestly have the best and highest cash back rewards. They are my go to for all online purchases.
Hi Christina!
Thank you so much for the kind review. We’re thrilled to hear you love using our app and feel it offers top rewards—it means a lot to us. We’re committed to keeping it easy and rewarding for all your future online purchases.
Best,
Erica
I just buy stuff I would normally buy, and I get cash back. I recommend this app to anyone that reads this
So TCB was offering extra cashback on gift cards so I took advantge and ordered 4 $25 gift cards. Three of them went through just fine but the forth one wouldn't activate. Kept saying there was a problem and try again later. I did a ticket with TCB and they were very nice but said I had to go through the actual gift card company. That was a nightmare, finally after about 3 days of runaround they said the reason that happened is that gift card was out of stock and they did refund my money. First off how do you run out of digital gift cards and second why not just say that in the first place instead of giving me the runaround.
I most likely won't get any gift cards through here again as long as they partner with this company, Runa. Formerly known as WeGift their reputation leaves a lot to be desired. I really like TCB and hope when their contract with Runa is up they'll consider a different company.
Hi Connie,
Thank you for taking the time to share such detailed feedback—we’re really sorry for the frustration this caused.
We completely understand how confusing and disappointing this experience must have been, especially when three gift cards worked as expected and one didn’t. While digital gift cards don’t have a physical limit, they can occasionally show as “out of stock” on the provider’s side due to temporary inventory or system constraints, which unfortunately isn’t always immediately visible at the point of activation.
That said, we agree that this should have been communicated more clearly from the start, and we’re sorry for the runaround you experienced. While our team doesn’t have the ability to manually resolve gift card activations, we do our best to guide members to the correct next steps and we’re glad to hear the refund was ultimately processed—though we know that doesn’t make up for the time and effort involved.
We truly appreciate your loyalty to TopCashback and your honest feedback about our gift card partner. Comments like yours are shared internally and are an important part of how we review and improve partnerships going forward. If you ever need assistance, you can reach me at [email protected].
Thank you again for raising this, and we hope we can provide you with a smoother experience in the future.
Best,
Erica
I have tried a few other cash back sites and apps and TopCashBack is definitely the winner!
It's the only one I use now.
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Hi there,
Thank you for taking the time to share this detailed feedback. I’m really sorry to hear about your experience—especially with so many recent purchases not tracking. We completely understand how frustrating it is when you’ve followed all the recommended steps and still don’t see your Cash Back come through. Missing out on hundreds of dollars is not the experience we want anyone to have.
Tracking can sometimes be affected by factors outside of our control (such as retailer attribution rules or competing cookies), but that absolutely doesn’t mean your concerns should be dismissed. We genuinely want to look into this further and review the specific transactions you mentioned—particularly high-value purchases like Black Friday deals.
If you’re willing, could you please email us directly at [email protected] with your account details and examples of the untracked purchases? We’d really like the opportunity to take a deeper look at what’s been happening and see how we can help. If there’s a pattern or technical issue, we want to investigate it properly.
We also appreciate your feedback regarding customer service and payment options. It’s never our intention for members to feel blamed or unheard, and we take that feedback seriously.
We truly value you as a member and would love the chance to restore your confidence in using TopCashback. Please reach out—we’re here to help.
Best,
Erica