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TopCashback

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Topcashback is the USA’s leading cash back savings app. Simply sign up, search offers from over 7,000 retailers and make your purchase. TopCashback will track your spend and add your cash back straight into your TopCashback account. So why not join 20 million members worldwide and start earning cash back today?


topcashback.com
Rochelle Park, NJ, United States
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TopCashback Reviews Summary

TopCashback has garnered a generally positive reputation among users, who appreciate its user-friendly interface, reliable cashback offerings, and diverse payout options. Many customers highlight the platform's effectiveness in saving money during online shopping and praise its engaging promotions and contests. However, concerns have been raised regarding delayed cashback tracking and inconsistent crediting of transactions compared to competitors. Some users have encountered issues with specific purchases, particularly gift cards. Overall, while the service is well-regarded for its benefits, there is room for improvement in customer support and transaction reliability.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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Extra Money
January 20, 2026

Easy way of making money buying your regular essentials. Bonus you can choose as a gift card or money back in your bank through simple steps!

Date of experience: January 10, 2026
TopCashback Support T. TopCashback Rep
1 month ago

Hi Rhonda,

Thanks so much for sharing your review! We're delighted to hear our straightforward Cash Back option is making everyday shopping more rewarding for you, and we're committed to keeping it simple and safe so you always feel confident. If there's anything we can do to bump your experience to 5 stars, please let us know!

Best,
Erica

Texas
1 review
0 helpful votes
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Higher cashback, sometimes
January 20, 2026

Over promise and under deliver. The only reason I use them is cashback is not available from the primary site I use.

I made a Hilton *******@11% cashback. First it was denied, then it was paid out at a lower percentage. To their credit, once I pointed this out they brought it back up to the promised return. That said, I have had several other hotel bookings that were flat out denied without sufficent explanation.

On Thanksgiving, I ordered a microwave from Home Depot. It never came through. I filed a missing cashback claim and now I am told it "can take several months to complete." This will not be my first Home Depot purchase through TopCashback that will be denied.

Use as a last resort to get cashback.

Date of experience: January 10, 2026
TopCashback Support T. TopCashback Rep
3 weeks ago

Hi there,

I'm sorry for the frustration you’ve experienced. We never want Cash Back to feel unreliable or disappointing.

I completely understand how discouraging it is to see Cash Back denied or adjusted, especially after following the advertised rates. I’m glad we were able to correct the Hilton Cash Back once it was brought to our attention, but I appreciate you pointing out that other hotel bookings and Home Depot purchases haven’t had the same outcome—that’s understandably frustrating.

When Cash Back doesn’t track or is declined, it’s usually because the retailer hasn’t confirmed the purchase on their end, but that doesn’t mean we want to leave things there. We’re always happy to submit claims and follow up directly with retailers, even though responses can unfortunately take some time. I know that wait isn’t ideal, and I truly appreciate your patience.

If you’re open to it, I’d really like to take a closer look at your account and any outstanding claims to see if there’s anything more we can do. Please reach me at [email protected] and I'd be happy to take a look for you.

Best,
Erica

Michigan
1 review
0 helpful votes
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Best Cashback App!
January 17, 2026

I saved money shopping after TopCashback applied discount codes plus I got cash 💰 back for shopping. It's so easy and simple to earn cash back.
Thank you.

Date of experience: January 7, 2026
TopCashback Support T. TopCashback Rep
3 months ago

Hi Ronnie,

We’re thrilled to hear how easily you’re maximizing savings and earning Cash Back through the app! Thanks for sharing your experience—can’t wait to keep helping you get more rewards on your future purchases.

Best,
Erica

GB
1 review
0 helpful votes
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Free money for shopping!
January 17, 2026

I use Topcashback every time I shop online. The site it so easy to navigate, you just click through the link and everything is taken care of. You collect free money for shopping, what's not to love?

Date of experience: January 7, 2026
TopCashback Support T. TopCashback Rep
3 months ago

Hi Sharon,

Thank you so much for your wonderful feedback! We're thrilled to hear how smooth and rewarding your experience has been, and we're continually eager to make the process even better for you in the future. Please don't hesitate to reach out if there’s any way we can assist you with maximizing your rewards on upcoming shopping trips!

Best,
Erica :)

Kazakhstan
1 review
0 helpful votes
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Claim cashback with TopCashback
January 17, 2026

To claim cashback with Topcashback is the best decision for me. Cashback from shops claimed faster than other sites of cashback. And paying without any limits.

Date of experience: January 7, 2026
TopCashback Support T. TopCashback Rep
3 months ago

Hi Ainagul,

Thank you for sharing your positive experience. We’re thrilled to hear that you appreciate the speedy Cash Back and flexible payment options, and we’re committed to continuing to earn your trust every step of the way.

Best,
Erica :)

Pennsylvania
1 review
0 helpful votes
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LOVE this app
January 16, 2026

Topcash is so easy to use and they honestly have the best and highest cash back rewards. They are my go to for all online purchases.

Date of experience: January 6, 2026
TopCashback Support T. TopCashback Rep
3 months ago

Hi Christina!

Thank you so much for the kind review. We’re thrilled to hear you love using our app and feel it offers top rewards—it means a lot to us. We’re committed to keeping it easy and rewarding for all your future online purchases.

Best,
Erica

Ohio
1 review
0 helpful votes
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I just buy stuff I would normally buy, and I get cash back. I recommend this app to anyone that reads this

Date of experience: January 6, 2026
Virginia
1 review
0 helpful votes
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So TCB was offering extra cashback on gift cards so I took advantge and ordered 4 $25 gift cards. Three of them went through just fine but the forth one wouldn't activate. Kept saying there was a problem and try again later. I did a ticket with TCB and they were very nice but said I had to go through the actual gift card company. That was a nightmare, finally after about 3 days of runaround they said the reason that happened is that gift card was out of stock and they did refund my money. First off how do you run out of digital gift cards and second why not just say that in the first place instead of giving me the runaround.

I most likely won't get any gift cards through here again as long as they partner with this company, Runa. Formerly known as WeGift their reputation leaves a lot to be desired. I really like TCB and hope when their contract with Runa is up they'll consider a different company.

Date of experience: December 27, 2025
TopCashback Support T. TopCashback Rep
3 months ago

Hi Connie,

Thank you for taking the time to share such detailed feedback—we’re really sorry for the frustration this caused.

We completely understand how confusing and disappointing this experience must have been, especially when three gift cards worked as expected and one didn’t. While digital gift cards don’t have a physical limit, they can occasionally show as “out of stock” on the provider’s side due to temporary inventory or system constraints, which unfortunately isn’t always immediately visible at the point of activation.

That said, we agree that this should have been communicated more clearly from the start, and we’re sorry for the runaround you experienced. While our team doesn’t have the ability to manually resolve gift card activations, we do our best to guide members to the correct next steps and we’re glad to hear the refund was ultimately processed—though we know that doesn’t make up for the time and effort involved.

We truly appreciate your loyalty to TopCashback and your honest feedback about our gift card partner. Comments like yours are shared internally and are an important part of how we review and improve partnerships going forward. If you ever need assistance, you can reach me at [email protected].

Thank you again for raising this, and we hope we can provide you with a smoother experience in the future.

Best,
Erica

Florida
1 review
0 helpful votes
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I have tried a few other cash back sites and apps and TopCashBack is definitely the winner!
It's the only one I use now.

Date of experience: December 15, 2025
California
1 review
0 helpful votes
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Wow! Love topcash
December 24, 2025

Way way faster then Rakuten
I will be using Top cash more only took 3 weeks to receive cash back vs 3 months on Rakuten

Date of experience: December 14, 2025
New York
1 review
0 helpful votes
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Free Money
December 22, 2025

Everything about Top Cashback is so easy. Withdrawing rewards is simple and they give what they promise.

Date of experience: December 12, 2025
India
1 review
0 helpful votes
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Legit cashback, super smooth!
December 21, 2025

Tried TopCashback for a few things like PureVPN and Accor All, and honestly it's been amazing. Everything tracked perfectly and the cashback actually came through without any drama. I even did a small PayPal withdrawal just to test it and it hit exactly as expected no random fees or surprises.

The partial withdrawal thing confused me for a second, but once I clicked around it was actually super easy. Took out what I needed and the rest stayed safe in my account.

Overall, very happy with it. Gets the job done, gives real money back, and feels totally legit. Would happily recommend it!

Date of experience: December 11, 2025
Alabama
1 review
0 helpful votes
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TopCashback Is the Holiday TOPS!
December 15, 2025

I enjoyed the 12-Days of Christmas Giveaway. While I wasn't a winner I did find the contest to be a fun and memorable event. Some of the questions evoked some fond Holiday memories of my childhood and teenage years. It was nice nostalgia. I also read some of the other members responses - I think several of my fellow contestants enjoyed the contest as well.

Date of experience: December 5, 2025
Wisconsin
1 review
0 helpful votes
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Love getting cash back and bonus
December 15, 2025

I love being able to first come to TopCashBack to find out the percentage of cash back I would receive shopping online stores. I always get some percentage back. I also love when there are bonuses added to shopping at times. When there are cash back games like finding the humming bird I always get excited daily to play

Date of experience: December 5, 2025
Texas
1 review
0 helpful votes
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12 Days of giveaway
December 15, 2025

It was a fun experience and I enjoyed it. I loved all the questions and plus all the savings throughout the year.

Date of experience: December 4, 2025
New York
1 review
0 helpful votes
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I was getting cash back but the last few purchases did not give me cash back—even though the click though is noted on my account. I did note it on the website about not getting cash back—but nothing

Date of experience: December 4, 2025
TopCashback Support T. TopCashback Rep
3 months ago

Hi Mary,

Thanks so much for flagging this—and I’m sorry those last few purchases didn’t track properly even though the click-through shows on your account.

So we can take a closer look and get this resolved for you, please email me at [email protected]

Best,
Erica

North Carolina
1 review
0 helpful votes
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Wish I had remembered
December 14, 2025

I love saving money and im getting alot back on stuff I was buying anyway. Wish I had remembered to use it for all purchases.

Date of experience: December 4, 2025
TopCashback Support T. TopCashback Rep
4 months ago

Hi Maria,

Thanks for the kind review! We're happy to help you with your saving. If you didn't know already, we do have a Browser Extension that will assist you in the "remembering" aspect. It will pop up if Cash Back is offered where you're shopping and you can activate it right then and there! It's located in the "More" section on our homepage. We hope you give it a shot!

Best,
Erica

Pennsylvania
1 review
0 helpful votes
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12 Days of TopCashBack Fun
December 14, 2025

I started on day one and enjoyed every day after. It did make me think how I could use this portal to make my "playing Santa" dollars go even further. But my favorite question was the one that asked what was the first thing I started saving for…that brought back some sweet memories!

Date of experience: December 4, 2025
California
1 review
0 helpful votes
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User Friendly!
December 14, 2025

So easy to use. I love how you can view all activity on the dashboard. My favorite is when I cash out my rewards, which I earn cash doing this as well. Amazing!

Date of experience: December 4, 2025
Arkansas
1 review
0 helpful votes
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If only notifications worked
December 14, 2025

I think I participated one day. FB notifications are slim to none and I didn't have time to keep up unless notified.

Date of experience: December 4, 2025
TopCashback Support T. TopCashback Rep
4 months ago

Hi Geraldine,

Thank you for the feedback on our 12 Days of Cash Back Giveaway. We're glad you were able to participate. We will take your feedback for future giveaways to be more active on Facebook! We hope you get great savings via TopCashback this holiday season!

Best,
Erica