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TopCashback

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Topcashback is the USA’s leading cash back savings app. Simply sign up, search offers from over 7,000 retailers and make your purchase. TopCashback will track your spend and add your cash back straight into your TopCashback account. So why not join 20 million members worldwide and start earning cash back today?


topcashback.com
Rochelle Park, NJ, United States
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TopCashback Reviews Summary

TopCashback has garnered a generally positive reputation among users, who appreciate its user-friendly interface, reliable cashback offerings, and diverse payout options. Many customers highlight the platform's effectiveness in saving money during online shopping and praise its engaging promotions and contests. However, concerns have been raised regarding delayed cashback tracking and inconsistent crediting of transactions compared to competitors. Some users have encountered issues with specific purchases, particularly gift cards. Overall, while the service is well-regarded for its benefits, there is room for improvement in customer support and transaction reliability.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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California
1 review
0 helpful votes
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Great 1st experience
September 15, 2025

I've only used the app once, but it was Seamless. You do have to wait until your cashback reward is eligible. Once it is, you are able to cash out for gift cards or transfer it directly to your checking account. I will be using it again!

Date of experience: September 5, 2025
TopCashback Support T. TopCashback Rep
6 months ago

Hi Cori,

Thank you for sharing your positive first experience with us. We’re glad the process was seamless and appreciate your understanding about activating rewards. We look forward to providing you with continued ease and value in the future!

Best,
Erica

New York
1 review
0 helpful votes
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Easy peasy
September 15, 2025

1 2 3 & I was done. Originally skeptical but i even got interest on my $$$.

Date of experience: September 5, 2025
TopCashback Support T. TopCashback Rep
6 months ago

Hi Mel,

Thanks so much for sharing your experience! We're thrilled to hear you found the process quick and straightforward, and that appreciating value on your money exceeded your expectations. Your trust means a lot to us!

Best,
Erica

Canada
1 review
0 helpful votes
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Great list of providers to earn and redemption options

Date of experience: September 5, 2025
Florida
1 review
0 helpful votes
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The Best Program - App
September 14, 2025

Excellent experience! Many ways to earn fast cash back!

Date of experience: September 4, 2025
Ohio
1 review
0 helpful votes
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Getting cash back is very easy! All you have to do is remember to go to the TopCashback site, select the store you want to shop at, and it's as easy as that.

Date of experience: September 3, 2025
Texas
1 review
0 helpful votes
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Easy to use
September 13, 2025

Simple, intuitive platform to navigate and find the stores you want. High cash back offers and easy to cash out.

Date of experience: September 3, 2025
Maine
1 review
0 helpful votes
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Totally Legit
September 13, 2025

Easy to use site that gives you money on some purchases. I've cashed out my earnings multiple times. It works!

Date of experience: September 2, 2025
Arizona
1 review
0 helpful votes
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Easy Transactions
September 12, 2025

Was easily able to get to Aliexpress. Was able to get my earnings as well.

Date of experience: September 2, 2025
Illinois
1 review
0 helpful votes
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Best Cash Back
August 29, 2025

I never have a problem getting my cash back money. I love to watch my reward money add up. Keep up the great work

Date of experience: August 18, 2025
Florida
1 review
0 helpful votes
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Easy payout
August 29, 2025

Withdrawing was easy. Payment was fast. I wondered if this was legit and it is.

Date of experience: August 18, 2025
Arkansas
1 review
0 helpful votes
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Easy to Use
August 28, 2025

TopCashback is very easy to use. I have shared it with other's, but they didn't get connected. Their loss!

Date of experience: August 18, 2025
TopCashback Support T. TopCashback Rep
7 months ago

Hi Penny,

Thank you so much for your feedback! We’re thrilled to hear you find TopCashback easy to use and that you’ve even recommended us to others—that means a lot. We hope your friends give it a try so they don’t miss out on the savings you’re enjoying! If there's anything we can do to enhance your experience to 5 stars, please do let us know.

Best wishes,
Erica

Ohio
1 review
0 helpful votes
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Free money
August 28, 2025

I like free money, you like free money. Its a win win situation

Date of experience: August 18, 2025
New York
1 review
0 helpful votes
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Withdrawal
August 28, 2025

Perfect. I needed to update my personal information, it was quick and easy and I was able to finish my withdrawal without any problems.

Date of experience: August 18, 2025
Georgia
1 review
0 helpful votes
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This is very beneficial for the frequent traveler. We get cash back on certain credit cards, so why not make that double? This is a convenient way to find deals. I book with expedia alot. And within half a year of using this app I already made enough pay out to cover a two night stay in a hotel. Super cool and easy ways to get your pay out as well. I was nervous I was going to have to link my bank info this app. But they make it easy to get your pay out and have lots of options to choose from with some even have bonus payouts on top of that. It's free money, and really helps when you spend alot on bookings.

Date of experience: August 16, 2025
TopCashback Support T. TopCashback Rep
7 months ago

Hi Em,

We’re so glad you’re finding TopCashback helpful, especially for your travel bookings. It’s amazing to hear you’ve already earned enough for a two-night hotel stay in just half a year—that’s exactly the kind of win we love to celebrate! We’re also happy you found the payout options simple and flexible (and yes, those bonus payouts are a nice perk). Thanks for sharing your experience and for choosing us to be part of your travel savings journey. Safe travels and happy booking!

Best wishes,
Erica

Illinois
1 review
0 helpful votes
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Cash out was easy
August 26, 2025

Easy cashing out and enjoying the experience. Love this TopCashback

Date of experience: August 16, 2025
Pennsylvania
1 review
0 helpful votes
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Getting paid
August 26, 2025

TopCashBack no otitides me that I had money I could withdraw so I did. Easy experience and highly recommend to anyone

Date of experience: August 16, 2025
Virginia
2 reviews
1 helpful vote
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Seems like a scam
August 25, 2025

It's true that I could get some cash back but most of the time I have to fight for it for months and months and months and then it's denied even though I click on the app at the time of purchase. For some reason you don't honor my purchase is very often. I don't get it.

TopCashback attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 15, 2025
TopCashback Support T. TopCashback Rep
7 months ago

Hi Karen,

We’re really sorry to hear about your experience. We can assure you that TopCashback is not a scam—we’ve been helping millions of members save money for years, and we always want you to get the cashback you’ve earned.

Sometimes Cash Back may track incorrectly or get declined due to factors outside our control (such as cookies being blocked, other apps/extensions interfering, or a retailer’s reporting issue), but our team is always here to investigate and fight for your missing cashback wherever possible.

We’d love the chance to look into your transactions more closely and get this resolved for you. Please reach out to me at [email protected] and I'd be happy to make things right.

Best wishes,
Erica

Minnesota
1 review
0 helpful votes
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Cash Back redenption
August 25, 2025

Easy process love it. Was notified it was ready, selected my preference and completed immediately.

Date of experience: August 15, 2025
Virginia
2 reviews
0 helpful votes
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So easy to use!
August 25, 2025

Boom! Just like that! This app is so easy to use. You can get cash back on the cash back you get! Amazing! Who doesn't like money?

Date of experience: August 15, 2025
New Jersey
1 review
0 helpful votes
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The tracking is very bad
August 25, 2025

I have done multiple orders with topcashback and most of the tile it has not tracked properly. Usually they blame it that I had a different marketing channel which is not true!

TopCashback attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 14, 2025
TopCashback Support T. TopCashback Rep
7 months ago

Hi Elchonon,

We’re sorry to hear about the trouble you’ve had with tracking. Cash Back tracking relies on a clear connection between TopCashback, the retailer, and your purchase, and sometimes other factors (like ad blockers, browser settings, or even retailer-side tracking issues) can interfere. Please know that we never want to “blame” our members—we value you and want to help make sure your orders track correctly.

Our customer service team can review your transactions in detail and raise claims with retailers if something didn’t track properly. We’d love the chance to look into your missing Cash Back and get this resolved for you. Please send me a message to [email protected].

Best wishes,
Erica