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TopCashback

4.5

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From the business

Topcashback is the USA’s leading cash back savings app. Simply sign up, search offers from over 7,000 retailers and make your purchase. TopCashback will track your spend and add your cash back straight into your TopCashback account. So why not join 20 million members worldwide and start earning cash back today?


topcashback.com
Rochelle Park, NJ, United States
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TopCashback Reviews Summary

TopCashback has garnered a generally positive reputation among users, who appreciate its user-friendly interface, reliable cashback offerings, and diverse payout options. Many customers highlight the platform's effectiveness in saving money during online shopping and praise its engaging promotions and contests. However, concerns have been raised regarding delayed cashback tracking and inconsistent crediting of transactions compared to competitors. Some users have encountered issues with specific purchases, particularly gift cards. Overall, while the service is well-regarded for its benefits, there is room for improvement in customer support and transaction reliability.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Maryland
1 review
2 helpful votes
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You will not get paid
November 30, 2021

Garbage company. Took forever to give a resolution and then blamed the company for their fraud. Stay far away, I will for now on.

Date of experience: October 31, 2021
TopCashback S. — TopCashback Rep
over a year old

Hi Gregory,
I am not sure what you're referring to however I can say that sometimes when sorting issues out with merchants it can take quite a while, but we always do try to get to the bottom of any issues and do what is right for our members, so we never engage in any acts of fraud I can assure you that.
Best Wishes,
Dominique

South Carolina
1 review
0 helpful votes
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Top Choice
October 31, 2021

I've been with Topcashback for several years now and it has been really rewarding. They usually have the best cashback offers plus they make it fun and exciting with regular giveaways. And they always have regular bonus offers so I always think of Topcashback first before I do any online shopping!

Date of experience: October 31, 2021
TW
1 review
0 helpful votes
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Great shopping experience
October 31, 2021

It's easy to shop on the website. Really love this app.

Date of experience: October 30, 2021
Minnesota
1 review
0 helpful votes
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My New Go-To for online shopping
October 30, 2021

Love all the deals, fun promotions and they have almost all of stores I shop at.

Date of experience: October 30, 2021
Georgia
1 review
0 helpful votes
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They honor their deals
November 1, 2021

I successfully did the HBO Max deal from several months ago for a large chunk back from an annual subscription. HBO Max reneged on the Cashback for unknown reasons, but Too Cashback came through like champs because I followed all of the T's & C's. They will be my Cashback portal from now on because of this.

Date of experience: October 30, 2021
California
1 review
0 helpful votes
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I've used TopCashback for years. Most recently, they paid my HBOMAX subscription claim from their own finances, when HBOMAX made a posting error and reneged on the deal. I really appreciated it.

Date of experience: October 30, 2021
South Carolina
1 review
0 helpful votes
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Rates are consistently high, very often the highest of the CB sites. I have had a couple cases now where I needed their help to get payments to track, they were pleasant and helpful. In one case the merchant didn't honor the promised cashback and they even paid out of their own pocket to resolve. Appreciate their professionalism.

Date of experience: October 29, 2021
Washington
1 review
0 helpful votes
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Honest and Hard Working Customer Service
October 28, 2021

Many people may have been angered by the HBO Max debacle with TCB. I appreciate that even though it took several months while TCB sorted the mess out, they were in communication with those of us affected. I appreciate that even when HBO decided not to pay out or when something got messed up, that TCB stood by what happened and did right by their customers even when it cost them their own money. Customer service, honesty, and accountability this great is a rarity these days. I would definitely recommend TCB and plan to keep using them myself.

Date of experience: October 27, 2021
California
1 review
0 helpful votes
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Love it
October 28, 2021

I so enjoy this website and the games when they come in periodically. Thanks for the great website!

Date of experience: October 27, 2021
North Carolina
1 review
0 helpful votes
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The treat games are great
October 28, 2021

The treat Games are great you never know where you're going to find the hummingbird hopefully more Prize winners instead of pde to be honest

Date of experience: October 27, 2021
Georgia
2 reviews
0 helpful votes
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Excellent Site
October 28, 2021

TopCashback is a superior line of high quality Retailers that's very effective in offering the best savings on your purchases and Access to Stupendous coupon codes from your favorite retailers. Highly recommended

Date of experience: October 27, 2021
Wisconsin
1 review
0 helpful votes
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Good Customer Service
October 28, 2021

I have been using TopCashback for over 3 years and earned over $300 cashback. With any cashback site, there are always issues occasionally with purchases not tracking (due to ad blockers, issues with the merchant website, I don't know...) I've used a variety of different cashback sites but TopCashback stands out with their customer service doing the right thing and making issues right by their customer. I had a large purchase that did not track due to and issue with the merchant and TopCashback covered the amount out of their own pocket. I will be using TopCashback for years to come.

Date of experience: October 27, 2021
North Carolina
1 review
0 helpful votes
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Honest Company
October 28, 2021

I've used TCB for ~5 years now, and have only had two times when an offer didn't track. Both times, TCB followed up after I submitted a missing cash-back request, and both times they delivered. I have received ~$800 in cash back over the years and I do not see a reason why I would stop using them.

Yes, it may take a while for them to sort things out with the company that provides the funds, but it all works out.

Date of experience: October 27, 2021
Colorado
1 review
0 helpful votes
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I have been using TCB for YEARS and have had nothing but great experiences with them. They are responsive, honest and trustworthy. Highly recommended!

Date of experience: October 27, 2021
Virginia
1 review
0 helpful votes
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Had an issue with a purchase tracking and customer service couldn't have been more helpful in resolving the issue. Highly Recommend!

Date of experience: October 27, 2021
Wisconsin
1 review
0 helpful votes
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The BEST cash back site
October 28, 2021

I have been using topcashback for over 5 years. They typically offer the highest payout for my shopping experience and many times have factored into my decision to make a purchase from a merchant. The percent I get back down the road has been important in my decision on whether to make a purchase or not.

Customer service with them can take a long time, as well as payouts, not much different than other sites I've used, so this is the expectation for the industry. I have had to file a few claims and the outcomes of typically go my way. Even when the merchant I purchased from doesn't come through on their end, topcashback makes it right. I firmly believe they try and do what they can to make their customers happy.

I was compelled to write this review, even though I typically don't do reviews. I had another great experience with them and they deserve to be a recognized for it.

Date of experience: October 27, 2021
New York
1 review
0 helpful votes
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Recently, HBO backed out on a promise to pay the promotional rate as promised in the subscription promotion, and TopCash was top notch honoring the terms of the deal. Excellent customer service for TopCashBack! Two thumbs up!

Date of experience: October 27, 2021
California
1 review
0 helpful votes
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An Honest Company
October 26, 2021

Not only is Topcashback competitive with their rates, if your cashback doesn't show up, they will honor your claim with adequate proof of purchase.

Date of experience: October 26, 2021
Florida
1 review
0 helpful votes
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Provides actual contact
October 26, 2021

When issues arise they actually respond to emails, provide responses, and generally work to a resolution. This isn't just a bot generated response.
Usually has standard or better rates than most other portals. Multiple ways to payout -amzn, ach, other gift cards.

Date of experience: October 26, 2021
Vermont
1 review
0 helpful votes
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Best site out there for honoring claims when there is a issue. They honored a deal that was mistakenly posted at a over 70% rate. Many other similar cash back sites don't even have a formal process for submitting claims or just ignore your emails.

Date of experience: October 26, 2021