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TokyoTreat Reviews Summary
The company enjoys a generally positive reputation for its unique subscription boxes filled with a delightful variety of Japanese snacks, praised for their quality and reliable, fast shipping. Many customers appreciate the thematic approach and informative booklets included with each box, enhancing their experience. However, concerns arise regarding customer service, particularly issues related to auto-renewals and a lack of responsive support when problems occur. While many customers express satisfaction with the product, frustrations about billing practices and inadequate assistance suggest a need for improved customer service protocols to enhance overall satisfaction.
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The snacks are always fun and good. There is something for everyone! Definitely worth a try! Plus everything seems to be super cute!
You definately get what you pay for. They really went above and beyond my expectations. I love it so much. Every month is something new and something that you didn't expect.
Love Tokyo treat because they put a lot of sweets in the boxes compared to other companies and they have a booklet that teaches you some Japanese words
This was an amazing box. It's my first box and I will definitely get more. The snacks were very tasty and not melted!
Love love love! My candies arrived as if they were freshly picked up from the market! They were not melted nor damaged in any way! They have unbeatable prices with a lot of goodies stored in each box! Must have!
Very cool filled boxes, reasonably priced. And quite fast!
Very pleased and looking forward to November's box
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members