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TokyoTreat

2.9

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TokyoTreat Reviews Summary

The company enjoys a generally positive reputation for its unique subscription boxes filled with a delightful variety of Japanese snacks, praised for their quality and reliable, fast shipping. Many customers appreciate the thematic approach and informative booklets included with each box, enhancing their experience. However, concerns arise regarding customer service, particularly issues related to auto-renewals and a lack of responsive support when problems occur. While many customers express satisfaction with the product, frustrations about billing practices and inadequate assistance suggest a need for improved customer service protocols to enhance overall satisfaction.

This summary is generated by AI, based on text from customer reviews

service
244
value
248
shipping
240
returns
116
quality
243
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NL
1 review
0 helpful votes
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Amazing boxes
December 15, 2019

Who does not love to get a package each month with exciting goods.
Never had a problem with the boxes.
I would recommend it!

The boxes take about 2 weeks from shipping to my house (in the netherlands), thats crazy fast.

All the different foods and drinks remind me of my trip to Japan. I got so much love for this company.

Date of experience: December 14, 2019
Florida
1 review
0 helpful votes
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Amazing!
December 14, 2019

I got so much from this box and I want more! I love trying new foods and candies so this is the best thing ever! I definitely recommend it and idk how to explain how excited I am to try it allI even received a bonus!

Date of experience: December 12, 2019
Poland
1 review
0 helpful votes
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I like it!
December 14, 2019

Every month has a different theme that makes you wonder "what am I gonna get this time?" Some tidbits are revealed beforehand, but everything else you only discover after opening your box.

Date of experience: December 12, 2019
Germany
1 review
0 helpful votes
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The best
December 13, 2019

Tokyo Treat is the best monthly Box with a huge variety of japanese snacks. The perfekt way to discover the taste of japan.

Date of experience: December 11, 2019
New Zealand
1 review
0 helpful votes
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Best box
December 10, 2019

For me this is the best box of japanese treats, if you get the premium box some months you will get a big bag of kitkats and drink. I also like how it comes with savoury food as well.

Date of experience: December 8, 2019
Virginia
1 review
0 helpful votes
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TokyoTreat review
December 10, 2019

We really love TokyoTreat boxes! We've been getting them for a few months now, and they've been great!

Date of experience: December 8, 2019
Washington
1 review
0 helpful votes
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Love these boxes!
December 5, 2019

I am in love with these boxes, there is so much variety! Love that you get a whole bag of mini kitkat.

Date of experience: December 4, 2019
El Salvador
1 review
0 helpful votes
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Best candy box ever
December 5, 2019

The most awesome candy box i've ever tasted, it has the best brands of candy and it makes you feel the whole experience of getting snacks from Japan. I definitely recommend it.

Date of experience: December 4, 2019
Ohio
1 review
0 helpful votes
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Awesome.
December 3, 2019

Love it everything that came in the box was great. When the box came in I was extremely excited because it was the first time. I had some like this. The food was great

Date of experience: December 2, 2019
Spain
1 review
0 helpful votes
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Their website is easy to navigate, the value for money is good and they're always having some kind of promo.

Date of experience: December 2, 2019
GB
1 review
0 helpful votes
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Overall great
December 1, 2019

I love the treats that they give you in the TokyoTreat box and love the diy kits too that I've gotten. It so fun experiencing new tastes, 100% would recommend.

Date of experience: November 30, 2019
Hungary
1 review
0 helpful votes
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Insane and awsome! Don't hasitate. Try and enjoy now. Not just that. All snacks are delicious. Lots of specials food.

Date of experience: November 29, 2019
GB
1 review
0 helpful votes
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Different themes each month packed with yummy sweets from Japan! Always a delight and surprise! From well know Japanese sweets to some very unusual yet interesting sweets you can only get from Japan! Thank you Tokyo Treat!

Date of experience: November 27, 2019
Australia
1 review
0 helpful votes
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Reliable and great value
November 27, 2019

Great monthly subscription to get a solid variety of Japanese snacks.
Each month leaving you only more excited for what comes next.
With a mini educational booklet that comes every month, that explains the flavours of the month, why they were chosen, interesting information about Japan and it's holidays and traditions, and it also teaches you some Japanese!
Quick and reliable Delivery and communication.

Date of experience: November 26, 2019
Poland
1 review
0 helpful votes
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Very nice subscription
November 27, 2019

Im recomennding this subscription to every fan of japanese snacks. The delivery is quick and the customer service excellent!

Date of experience: November 26, 2019
Denmark
1 review
0 helpful votes
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Just awesome
November 26, 2019

I knew it'd take a bit to arrive and I was happily surprised.
The package didn't seem to have a single scratch and I can't wait to try everything :D

Date of experience: November 26, 2019
Texas
1 review
0 helpful votes
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Everything is nicely packaged, there's an amazing amount of choice and selection of delicious treats. The theming is very informative and interesting and makes me excited for the next box

Date of experience: November 25, 2019
Canada
1 review
0 helpful votes
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Fast, Fun and Tasty!
November 25, 2019

I love how fast the package comes in and the treats are great. I love the chocolate items the most and can't wait for my next one.

Date of experience: November 24, 2019
New Zealand
1 review
0 helpful votes
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Excellent!
November 24, 2019

A great subscription box! I really enjoyed receiving them each month and discovering new snacks I hadn't tried before

Date of experience: November 22, 2019
Qatar
1 review
0 helpful votes
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PERFECT EMERGENCY KIT
November 24, 2019

Tokyo Treat subscription box is one of the best purchases I've made. They put in a lot of effort on their selection, marketing, their style in graphic design, and establishing a community out of love for Japanese candies and goods. I'm on my 10th box now and I'll be receiving more.

Date of experience: November 22, 2019