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The company enjoys a generally positive reputation for its unique subscription boxes filled with a delightful variety of Japanese snacks, praised for their quality and reliable, fast shipping. Many customers appreciate the thematic approach and informative booklets included with each box, enhancing their experience. However, concerns arise regarding customer service, particularly issues related to auto-renewals and a lack of responsive support when problems occur. While many customers express satisfaction with the product, frustrations about billing practices and inadequate assistance suggest a need for improved customer service protocols to enhance overall satisfaction.
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Who does not love to get a package each month with exciting goods.
Never had a problem with the boxes.
I would recommend it!
The boxes take about 2 weeks from shipping to my house (in the netherlands), thats crazy fast.
All the different foods and drinks remind me of my trip to Japan. I got so much love for this company.
I got so much from this box and I want more! I love trying new foods and candies so this is the best thing ever! I definitely recommend it and idk how to explain how excited I am to try it allI even received a bonus!
Every month has a different theme that makes you wonder "what am I gonna get this time?" Some tidbits are revealed beforehand, but everything else you only discover after opening your box.
For me this is the best box of japanese treats, if you get the premium box some months you will get a big bag of kitkats and drink. I also like how it comes with savoury food as well.
We really love TokyoTreat boxes! We've been getting them for a few months now, and they've been great!
I am in love with these boxes, there is so much variety! Love that you get a whole bag of mini kitkat.
The most awesome candy box i've ever tasted, it has the best brands of candy and it makes you feel the whole experience of getting snacks from Japan. I definitely recommend it.
Love it everything that came in the box was great. When the box came in I was extremely excited because it was the first time. I had some like this. The food was great
Their website is easy to navigate, the value for money is good and they're always having some kind of promo.
I love the treats that they give you in the TokyoTreat box and love the diy kits too that I've gotten. It so fun experiencing new tastes, 100% would recommend.
Insane and awsome! Don't hasitate. Try and enjoy now. Not just that. All snacks are delicious. Lots of specials food.
Different themes each month packed with yummy sweets from Japan! Always a delight and surprise! From well know Japanese sweets to some very unusual yet interesting sweets you can only get from Japan! Thank you Tokyo Treat!
Great monthly subscription to get a solid variety of Japanese snacks.
Each month leaving you only more excited for what comes next.
With a mini educational booklet that comes every month, that explains the flavours of the month, why they were chosen, interesting information about Japan and it's holidays and traditions, and it also teaches you some Japanese!
Quick and reliable Delivery and communication.
Im recomennding this subscription to every fan of japanese snacks. The delivery is quick and the customer service excellent!
I knew it'd take a bit to arrive and I was happily surprised.
The package didn't seem to have a single scratch and I can't wait to try everything :D
Everything is nicely packaged, there's an amazing amount of choice and selection of delicious treats. The theming is very informative and interesting and makes me excited for the next box
I love how fast the package comes in and the treats are great. I love the chocolate items the most and can't wait for my next one.
A great subscription box! I really enjoyed receiving them each month and discovering new snacks I hadn't tried before
Tokyo Treat subscription box is one of the best purchases I've made. They put in a lot of effort on their selection, marketing, their style in graphic design, and establishing a community out of love for Japanese candies and goods. I'm on my 10th box now and I'll be receiving more.
Answer: It is one of the worst ones out there. If anything goes wrong they refuse any sort of customer service. No refunds, no placements even if the box never arrives.
Answer: It usually takes days to get a response & only through email. Quite frustrating.
Answer: I had both TokyoTreat and a similar service at the same time, and I consistently found the value and variety of TokyoTreat to be better than the other subscription.

