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The company enjoys a generally positive reputation for its unique subscription boxes filled with a delightful variety of Japanese snacks, praised for their quality and reliable, fast shipping. Many customers appreciate the thematic approach and informative booklets included with each box, enhancing their experience. However, concerns arise regarding customer service, particularly issues related to auto-renewals and a lack of responsive support when problems occur. While many customers express satisfaction with the product, frustrations about billing practices and inadequate assistance suggest a need for improved customer service protocols to enhance overall satisfaction.
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I'm from Australia but have visited Japan and so I know how incredible the snacks over there are. I love how I can get a selection delivered to my door every month to remind me of the fun I had over there. I highly recommend Tokyo Treat
Our family enjoyed trying all the different and interesting treats. So different from Australian products. We really enjoyed the ramune drink.
Tho it took a little bit for me to receive it, because of my location, the wait was absolutely worthy! Interesting flavors and cute packaging! I've enjoyed it way too much
The sweets and snacks are really good, it is always a fun time with my mom and my brothers tasting it.
I've tried a bunch of different subscription boxes and this is by far my favorite one. It has a great variety and thequality of snacks is outstanding!
Great items. Some really fun. Came fast and food value. Really enjoyed getting it. The Pokemon theme was fun and the special Ramune drink had a really cool bottle design. Interesting KitKat flavours to try as well!
I love that there is a little of everything in each box. They always send a few items to share with others but I never do. I keep it all to myself!
Amazing and funny stuff everytime, perfect for all japan lovers! I had a problem just 1 time but for sure due to the local post Office
I've only gotten one box so far - but i'm really looking forward to the next one. Discovering the wide variety of different snacks and even figuring out how to eat them was so much fun.
Definitely a high point of the month!
Awesome treats in a box!
I miss Japan so much that this box of goodies helps me to reminisce my time there.
Can't wait for the new set next month!
They always give HUGE snacks and it always comes with 17 (for the premium box) it lasts me the whole month and all the flavors and snacks are unique. It's affordable and they're always giving their customers a way to save 5$ when you have a friend buy a box with your link. Plus the more boxes you buy, the more discounts you get for being a long-term loyal customer.
It's like an exciting date night every month. They are always worth the wait and price. The snacks are delicious and I love that you get a drink too.
I love Tokyo Treats, it amazing and never lets me down with the amount of crazy treats inside. I always look forward to my next box.
I love opening the boxes and having a huge variety of sweet and savoury items. I enjoyed every box so far.
Loved it. Can not wait till we get our next box. Some of them where really yummy. Our favorites where the pizza corn snacks and the pumpkin gratin.
I have the premium box. They send out a KitKat package every month and it's always unique and delicious - this month it was Apple Pie! It's usually pretty unique, but I wish they would stop sending Corn Potage Umaibo in every box.
The mors original snacks that you can get from real trustworthu company. TokyoTreat have variety of treats, snacks, kitkats and drinks.
I've tried so many cool snacks I wouldn't have been able to try! Always awesome when we find our box in the mail :)
Absolutely love it! From the moment I opened my box, I was mesmerized. So colourful and exciting! Cannot wait to try it all!
I love all the variety of flavors that came in my box and also I was amazed with the drink it was super delicious thanks guys and keep it up
Answer: It is one of the worst ones out there. If anything goes wrong they refuse any sort of customer service. No refunds, no placements even if the box never arrives.
Answer: It usually takes days to get a response & only through email. Quite frustrating.
Answer: I had both TokyoTreat and a similar service at the same time, and I consistently found the value and variety of TokyoTreat to be better than the other subscription.

