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TokyoTreat

2.9

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TokyoTreat Reviews Summary

The company enjoys a generally positive reputation for its unique subscription boxes filled with a delightful variety of Japanese snacks, praised for their quality and reliable, fast shipping. Many customers appreciate the thematic approach and informative booklets included with each box, enhancing their experience. However, concerns arise regarding customer service, particularly issues related to auto-renewals and a lack of responsive support when problems occur. While many customers express satisfaction with the product, frustrations about billing practices and inadequate assistance suggest a need for improved customer service protocols to enhance overall satisfaction.

This summary is generated by AI, based on text from customer reviews

service
244
value
248
shipping
240
returns
116
quality
243
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New Jersey
1 review
0 helpful votes
Follow Samantha A.
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This is a Great company. They have a Good variety of snacks. The Boxes are well packed. I love it. I love how they offer a decent amount of full sized items.

Date of experience: October 15, 2019
Illinois
1 review
0 helpful votes
Follow Alyssa S.
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A great variety of snacks, and the themes are all very cute. Plus the promotions, giveaways, and bonuses are very nice! A great subscription box.

Date of experience: October 15, 2019
North Carolina
1 review
0 helpful votes
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Amazing!
October 16, 2019

I just received my first box today! It arrived faster than I expected it to and everything was perfect! I'm definitely going to keep my subscription for a long time.

Date of experience: October 15, 2019
Singapore
1 review
0 helpful votes
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Oh My God! Tokyo Treat!
October 16, 2019

My first subscription is Halloween Theme which made me love the snacks and candies. Received another box for Pokémon bonus item, love it so much.

Date of experience: October 15, 2019
GB
1 review
0 helpful votes
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EXCELLENT PRODUCT
October 16, 2019

Absolutely love this service. I have never has a single problem with them, great treats each month that me and my partner love to try.

Date of experience: October 15, 2019
Czechia
1 review
0 helpful votes
Follow Hanca S.
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For me tokyotreat is great to explore new flavours and even fall in love with some. I don't like matcha a lot but when I tasted item with matcha flavour from tokyotreat it was delicious.

Date of experience: October 14, 2019
Australia
1 review
0 helpful votes
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Best value snack box
October 16, 2019

I've tried a bunch of snack boxes, and Tokyo treat is my favourite for price and variety. Also with some boxes the chocolate arrives melted but I've never had this problem with Tokyo treat.

Date of experience: October 14, 2019
Australia
1 review
0 helpful votes
Follow Hayley S.
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I just received my first box and it's so fun to read about all these treats. I'm already looking forward to my next box!

Date of experience: October 13, 2019
Norway
1 review
0 helpful votes
Follow Fredrik T.
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Great site! Try all kinds og snacks or candy, from puffy goodies to sweet do it yourself candy. 10 out of 10 Will recommend

Date of experience: October 13, 2019
GB
1 review
0 helpful votes
Follow Charlotte F.
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Fab subscription box! Delicious and exciting treats straight from Japan. Always so exciting to see what you get each month.

Date of experience: October 12, 2019
Canada
1 review
0 helpful votes
Follow Neil Z.
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Really good!
October 13, 2019

I got my snacks fairly quick and they were all delicious, I enjoyed the cute booklet that described each snack! Very satisfied.

Date of experience: October 11, 2019
Illinois
1 review
0 helpful votes
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Great value
October 13, 2019

Good service, reliable, great value. Sharing these items with my family every month has almost become a tradition haha.

Date of experience: October 11, 2019
Australia
1 review
0 helpful votes
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Amazing
October 13, 2019

Great Products and Great value for money. I enjoyed unpacking the box and discovering the multitude of goodies inside

Date of experience: October 10, 2019
Florida
1 review
0 helpful votes
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Wow
October 13, 2019

I love all the interesting treats especially the monthly flavored KitKats! My kids and I like to try everything and rate them from fave to most fave

Date of experience: October 10, 2019
Georgia
1 review
0 helpful votes
Follow Nyan M.
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Tokyo treat never fails to deliver on yummy snacks, the Pokémon themed ones will always be my faves though <3

Date of experience: October 10, 2019
Nebraska
1 review
0 helpful votes
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Good Box Subscription
October 12, 2019

Very nice subscription box and love that it has a booklet with everything in it and shows whats premium and what not. I got this for my fiance to try different japanese snacks

Date of experience: October 10, 2019
GB
1 review
0 helpful votes
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October box
October 12, 2019

Love all the treats, they're so nice! Delivery time was also great,
Big selection of Intresting treats, I also- really love the packaging of each and every one! Definitely recommend

Date of experience: October 10, 2019
GB
1 review
0 helpful votes
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Really happy
October 9, 2019

Really happy with the subscription box! We are planning a trip to Tokyo and this is keeping us going until then

Date of experience: October 9, 2019
Sweden
1 review
0 helpful votes
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Joyful and exciting!
October 9, 2019

We just received our first box and it was so great with the information and the treats! Also the competitions and the possibility to try treats and have the presence of Japan in our home.

Date of experience: October 9, 2019
AE
1 review
0 helpful votes
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Halloween Treats!
October 9, 2019

We love opening the box with my 4 yr okd daughter. She always love the theme and covers. Loving it everytime!

Date of experience: October 9, 2019