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Have ordered milkweed plants, came up awesome. They were half the price of another site I usually order from.
TN sent wrong items, i was provided with store credit for the items only. I was not reimbursed for the shipping cost.
We’re sorry for your experience. That is our warranty policy—store credit is issued for the product only, and shipping costs are not included.
We are a family-run nursery and appreciate your understanding. If you need any assistance, please email us at [email protected].
Bailey
I ordered 25 Virginia Bluebells, they arrived bare root, I planted them the same day they arrived and all are up and leafed out.
Thank you so much!
The planting instructions that are provided are very helpful and a real confidence builder.
Thank you so much!
Just placed an order. Had $5 off but did not see any place to put 5off at. My first order was a few weeks ago. I got my trees and 3 of them have leaves on them now. 1, is still not doing much yet. Also got two dewberry plants. I think they are dead now. Although one could be living not sure. Anyway, could just have been a bad place to plant them. The tree I am still waiting on to start having leaves on it is about ten feet from them... Still living though, not dried out. I was pleased so I ordered again.
Thank you for your honest feedback and for placing another order with us, we truly appreciate your continued support.
We are glad to hear most of your trees are already leafing out. It is not uncommon for some trees to take a little longer to break dormancy, especially depending on soil temperature and conditions. The same goes for dewberries, placement and environment can make a big difference early on.
Regarding the $5 off, we apologize if that was not clear during checkout. If you would like, email me and I can take a look at that for you.
We are a family-run nursery, and customers like you mean a lot to us. We appreciate your understanding and look forward to helping you again.
Bailey
[email protected]
Bare root ferns arrived in good condition. They are thriving. I love the evergreen part! Also deer do not bother them.
Thank you so much!
Plants came in and everything looks good and they shipped more than I ordered. This will give me a better chance for survival this year.
Thank you so much!
I have ordered from TN Nursery for several years and overall have had a positive experience but when I have had questions or concerns they are not as receptive as I think they should be.
Thank you so much! I will look into this!
Great. Ordered red bud trees. They are doing great.
Thank you so much!
Received previous products in fine condition and healthy.
Thank you so much!
Good stuff. Very nice plants came from the roots. What more can I say.
Thank you so much!
I received a roots, planted accordingly but they are having a hard time getting started. This will be third year - hoping they will take off.
Hi Ellen,
Thank you for your feedback and for giving our plants a place in your landscape.
Burning Bush, especially when planted as bare root, can sometimes take time to establish before putting on noticeable top growth. In many cases, the first couple of seasons are focused on root development below the soil, which is critical for long-term success. Once established, they typically begin to take off more vigorously.
If they have remained alive but slow-growing, factors such as soil conditions, drainage, sunlight, and watering consistency can all play a role in delayed growth. A light fertilization in early spring and ensuring they are planted in well-drained soil with adequate sunlight can help encourage stronger performance.
We truly appreciate you choosing us for your plants and your patience as they establish. 🌿
— Bailey
Customer Support
[email protected]
Im loving the recent sales. I can fill in the spaces of my back yard garden at a reasonable cost!
Thank you so much!
Nice selection and reasonable shipping costs!
The plants always arrive in good condition, and start blooming right away. Also, the prices are wonderful.
Thank you so much!
Please have the employees write clearly on the plastic bag. Sometimes they are hard to decipher. Thank you very much.
Thank you so much!
Slow to ship and poor communication to buyers on how long it takes and when it will arrive. Would be helpful for spring planning to know where the order stands.
Jeff, we are sorry for the frustration and understand your concern.
We do want to clarify that we have posted throughout our website that we are currently running about 10–12 business days behind due to the spring rush, which is our busiest time of year. Your order falls within that timeframe.
The 3–5 day timeframe refers to carrier transit time once the order ships, not the processing time before shipment.
We are a family-run nursery, and reviews like this truly do hurt our small business. We care about our customers and want to make sure you are taken care of.
Please email me directly at [email protected] and I will personally review your order and provide an update.
Bailey
Positive, still waiting to see how plants purchased last year perform.
Thank you so much!
I hope you love them.
I'm very confident that I will promptly receive great products.
Thank you so much!
I purchased four wisteria vines and they are all doing doing very well.
Thank you so much!
I like the buy one get one. Last time a couple of my plants didn't grow. Going to try again to grow these ferns.
Thank you for giving us another chance and for your honest feedback. We understand your concern based on your previous experience.
Ferns, especially when shipped bare root and dormant, can sometimes take a little longer to establish and show growth, but we understand how frustrating it can be when they don’t perform as expected.
We are a family-run nursery, and reviews like this truly do hurt our small business. We truly appreciate you trying again with us and want to help ensure a better outcome this time.
Please email me directly at [email protected]
with your order details and I will personally keep an eye on your order and assist you if needed.
Bailey
Thank you so much!