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TN Nursery has a rating of 4.1 stars from 1,970 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TN Nursery most frequently mention bare root, customer service and good condition. TN Nursery ranks 2nd among Trees sites.
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Every plant that I have received from TN Nursery has been vibrantly healthy and they have all arrived as scheduled and in excellent condition.
I love that I can order plants that share my geographic location with confidence they will thrive in their new home; plus it's so nice to buy quality plants at a good, fair price.
Tennessee Nursery is my new "go-to" for for growing the gardens here,,,,, THANK YOU!
Our plants arrived well packaged and dormant. They're taller than expected. I am hopeful that they will grow next spring. So far they're still dormant.
Hi Jennifer, thanks so much for your review. We love getting feedback about our company and take pride in our customer service. Please get in touch if there is anything else we can do to make your day.
Excellent service, will do business again.
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Dear Michael, thank you for posting a review about our company and products. Based on the body of the review and the pictures you attached, it seems like you are enjoying our plants. However, you gave us only 1 star in rating. In order for us to better assist you, could you please email us at [email protected] with more details about your experience with us? Your feedback means a lot to us. We look forward to hearing from you.
I did two orders from them, orange daylilies and blackberries in the first and two mulberry trees in the second about a year later.
Most of the daylily bulbs have come up and the blackberries seem okay. The mulberry trees haven't done much yet but it's winter and they're dormant.
They emailed back when I asked about shipping the blackberries (I ordered before they were in season) so they do communicate. Not sure what these other reviews are going on about.
Hi C.H., thank you for the five stars. Your review is a great way to let us know we’re on track for making our customers smile! We appreciate you taking the time to give your feedback and look forward to serving you again in the future.
Love the variety of your plants most are easy to grow and perfect for Tennessee. I live in Leipers fork area with clay soil.
Hi Lori, thanks for the 5-star review. You made our day! We look forward to making your day again real soon.
Plants always arrive healthy & ready to plant. Will continue to order my trees, shrubs, & plants from here.
Dear Lance, we really appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.
We ordered our trees and received them much faster than expected. They seedlings look very healthy and we look forward to watching them grow
Dear William, we spotted your five-star review. Wow! Thank you so much for trusting us, and we can’t wait to help you again in the future.
We purchased trees to line either side of our driveway and we couldn't be happier with how it looks. Shipping was fast and customer service was very helpful.
Thank you so much for your feedback, Daren! It makes our day hearing about how much our customers love our products. We have passed on your review to our team and look forward to you purchasing from us again.
Excellent costumer service, on time shipping excellent products, I'm a very happy costumer you guys are doing a great job
Hi Jose, Your kind words about our company are really appreciated. We love making our customer’s days and we cannot wait to have the opportunity to make you smile again! Thank you for choosing us!
These are so pretty and bright. The look great in my front yard. Perfect during the holidays. Will order more!
Your review made our day, Clara. Thank you for choosing us, we cannot wait to help you again!
I ordered a fruit tree which came quickly. It's dormant and I look forward to it coming to life in the spring.
We really appreciate you taking the time to leave us a review, Patricia. These are the stories that keep us so motivated to continue doing what we are doing, and we are so happy to hear that you had a great experience. Let us know if we can do anything else for you.
I'm always hesitant to order from a company online for the first time. But I was extremely happy with my experience. I had 2 separate orders, I had started getting a little concerned after about 2 weeks that I had ordered from a iffy site since I hadn't had any updates on my orders, however I received a email stating they were being shipped... when I received them I swear they had just dug them up. They were fresh, soil was moist and packaged well. Of course they are dormant at the moment but you can tell they are simply dormant and appear healthy in their dormant state. I will definitely order again.
Thank you so much for your feedback, Lisa! It makes our day hearing about how much our customers love what we do. We have passed on your review to our team and look forward to you purchasing from us again.
I've have never seen such beautiful, well taken care of plants in all my life! I recommend everyone to order now!
Hi Elizabeth, Your kind words about our company are really appreciated. We love making our customer’s days and we cannot wait to have the opportunity to make you smile again! Thank you for choosing us!
Website was easy to use. Customer service was excellent. I had a problem with a tree being delivered from USPS and they sent me another one right away. Awesome job!
Hi Billy, your review made our day. Thank you for choosing us, we cannot wait to help you again!
After searching with other online nurseries I soon discovered that the ones promoted most were from northern states. They did not understand like Tnnursrry that in the south - December is a great time to plant. They all wanted to wait till April. In the south that means lots of watering with few roots to survive the summer. Tn nursery understood and sent a redbud tree professionally packaged and it is now happily planted in my front yard awaiting the spring.
Thank you.
M. Scott
Hi Mark, we really appreciate you taking the time to leave us a review. These are the stories that keep us so motivated to continue doing what we are doing, and we are so happy to hear that you had a great experience. Let us know if we can do anything else for you.
Ordered a bunch of plants a few months ago, they arrived quickly and, happily, were larger than expected. Planted them when they arrived and are doing great. Will be ordering more.
John Welk
Long Island, NY
Dear John, thanks for your great review of our company. We have passed your kind words on to our team. We hope that in the future we will be able to provide a similarly excellent experience. Please let us know if there are any areas we can improve upon in the future, we value our customers’ feedback for helping us to keep improving our business.
Not only did the items arrive dead but they then sent an email stating I needed to leave a "kind review" and offered to send some free plants to bribe me to write a good review which goes against this sites rules (see photo). Don't waste you money on this company as they ship substandard items that are not what you order.
Hi Staci - We are sorry to hear about your disappointing experience with us. It is always our intention to provide great customer service and useful, transparent advice. Please accept our sincerest apologies that we did not live up to your expectations on this occasion. We are thankful that you reached out to share your experience as your valuable feedback helps us to improve our processes and better serve our clients. Please reach out to us at [email protected] to discuss how we can make this right.
I recommend TN nursery for all your plant needs! We love our lace bark elm; it's very healthy! We use them exclusively.
Dear Haley, we have passed your wonderful review on to our team. Thank you so much for taking the time to leave a review about our company. Our customers’ feedback guides our business and helps us keep improving the service we provide. We look forward to delivering another excellent experience to you next time you purchase from us. Thank you for choosing to shop with us!
I ordered several dozen green giant trees to line my backyard. The delivery was extremely fast and I was very happy with the plant quality. Highly recommend!
Dear Anthony, thank you for taking the time to leave such a great review about our company! We always aim to delight our customers with our customer service and our attention to detail. It is great to hear we delivered on our promise to wow you. We are looking forward to making your day once more when you shop with us again.
We ordered 12 burning bushes. When they arrived, they were dormant and healthy. We even received 13. They were planted and are ready for spring.
Hi Adams, hearing how much you love our products has brightened up our day! Thank you for the great review you left us and for choosing to shop with us!
Answer: The buy one get one offer they ran. It was a Hugh mistake. I regret wasting my money!
Answer: We are sorry you feel that way. Our website includes automated tools to help answer common questions quickly, but customers can also reach our support team directly by email, chat, or phone. Many customers find these tools helpful, especially during peak seasons when inquiry volume is high. Regarding warranties, we do honor the coverage that was selected at the time of purchase and apply the same policies fairly to all customers. While some companies include longer warranties in their pricing, we prefer to let customers choose the level of protection that best fits their needs rather than increasing prices for everyone.
Answer: We agree that customer service should come first, and we work hard every day to assist thousands of customers during our busiest seasons. As a family-owned nursery, there are times when order volume, shipping volume, and customer inquiries peak all at once. While we may not always respond as quickly as every customer would like, that does not mean we do not value their business. We appreciate every customer who chooses TN Nursery, and we are continually working to improve communication, response times, and the overall customer experience.
Answer: We appreciate your business and hope you enjoy your trees! – TN Nursery
Answer: Call the customer service number listed on the site Mon-Fri 8:00-4:00 CST


Hi Caroline, I’m so pleased you are enjoying our products and service! I have passed your feedback on to our product team and know they will be thrilled to hear how much you love the product. Please let us know if there is anything else we can help you with. We look forward to helping you in the future!