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TN Nursery

4.3

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From the business

TN Nursery, family-owned since 1959, is one of America’s largest and most trusted online suppliers of bare-root trees, shrubs, perennials, and native plants. We grow, pack, and ship directly from our Tennessee farm to gardeners, landscapers, and restoration projects nationwide. Every order is backed by our full one-year warranty for healthy, thriving plants.
Specialties include native wildflowers, flowering trees, privacy hedges, wetland plants, mosses, and erosion control vegetation.


tnnursery.net
Founded in 1926
Altamont, Tennessee, United States
+91
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TN Nursery Reviews Summary

TN Nursery has a rating of 4.3 stars from 1,527 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TN Nursery most frequently mention customer service, bare root and good condition. TN Nursery ranks 2nd among Trees sites.

value
222
shipping
221
quality
372
This company responds to reviews on average within 2 days

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5,919 reviews

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Texas
1 review
0 helpful votes
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Great and Healthy Plants!
September 7, 2021

I received beautiful and healthy plants. They packaged and shipped the items perfectly. I would definitely recommend them to my friends and family.

Date of experience: September 6, 2021
Bailey S. — TN Nursery Rep
over a year old

We have passed your wonderful review on to our team. Danielle, thank you so much for taking the time to leave a review about our company. Our customers’ feedback guides our business and helps us keep improving the service we provide. We look forward to delivering another excellent experience to you next time you purchase from us. Thank you for choosing to shop with us!

Alabama
1 review
0 helpful votes
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AT END OF SEASSON ORDERED 2 DOGWOOD TREES FOR MY FARM AND RECEIVED THEM IN 3 OR 4 DAYS. THEY WERE PACKED IN LONG BOX WITH PVC PIPE IN THE BOX TO KEEP THE TENDER TREES FROM BEING BROKNE. THE TREES WERE FRESHLY DUG. GREAT ROOT STOCK. THEY HAVE NEEN IN GROUND ABOUT 30 DAYS (IN OCTOBER) AND ARE SPROUTING NEW LEAVES. HAVE ORDERED 2 MORE OF THEM FOR MY HOME, I WAS SO IMPRESSED.

Date of experience: September 6, 2021
Bailey S. — TN Nursery Rep
over a year old

Taking the time to leave such a great review about our company has really made our day, Edward! We always aim to delight our customers with our customer service and our attention to detail. It is great to hear we delivered on our promise to wow you. We are looking forward to making your day once more when you shop with us again.

Montana
1 review
0 helpful votes
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Huckleberry bushes
September 7, 2021

Received 5 bare root Wild Huckleberry plants last Nov. Of 2020. Planted as soon as they arrived. As of now Sept, 2021, all five are alive & growing. Very pleased..

Date of experience: September 6, 2021
Bailey S. — TN Nursery Rep
over a year old

Hearing how much you love our products has brightened up our day at Tennessee Wholesale Nursery! Thank you for the great review you left us, Dominnick, and for choosing to shop with us!

Indiana
1 review
0 helpful votes
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Quality
September 7, 2021

Quality items received. Decent price for products. Growing fast from a starter. The tree I bought is taking off.

Date of experience: September 6, 2021
Bailey S. — TN Nursery Rep
over a year old

Thank you for the awesome review about our company, David. We are so pleased to hear it is working just as it should and that you are enjoying it so much! If there is anything else we can do, please let us know. We hope to see you shopping with us again.

Maryland
1 review
0 helpful votes
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PLEASE NOTE THAT NONE OF THE POSITIVE REVIEWS ARE FROM VERIFIED PURCHASERS!

Among verified purchases they have all 1 star reviews - because that's the lowest number. If there was a zero star option they'd have zero.

I've ordered 7 bushes, 3 vines, and gotten a "free" set of two flowers. While I'll admit I'm not a master gardener, I've certainly grown more than my share of things. I've tried planting according to the directions, and then ignoring the directions and planting based on my own knowledge. Even planted in a controlled greenhouse environment. Nothing they've ever shipped me has been live.

Worse, when you contact "customer service" they ask you to jump through hoops, then when you do they have more hoops, then more hoops - I eventually said they could replace my order or I'd file a chargeback with my bank. FINALLY they made good on their warranty. And sent me more pre-killed stuff.

Save your time and spend a little more elsewhere. Fast growing trees dot com was FANTASTIC - yes, more expensive, but everything arrives ready to grow, and if there is a problem they just replace it, rather than trying to get you to give up because of all the hoops.

AVOID. Tennessee Wholesale Plant Mortuary is a better name.

Date of experience: September 6, 2021
Bailey S. — TN Nursery Rep
over a year old

Hi Daniel - We are sorry to hear about your disappointing experience with us. It is always our intention to provide great customer service and useful, transparent advice. Please accept our sincerest apologies that we did not live up to your expectations on this occasion. We are thankful that you reached out to share your experience as your valuable feedback helps us to improve our processes and better serve our clients. Please reach out to us at [email protected] to discuss how we can make this right.

Kentucky
1 review
0 helpful votes
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FINE FERNS
September 7, 2021

I've ordered ferns from Tennessee Wholesale Nursery a number of times, and received them in bare root, a selection right for my area, and always prompt in shipping. "Naturalizing" is the word I've found for what I'm
Doing. A so-so lawn in front of my house now boasts the beginning of a native fern garden and wild flower volunteer plants. Bravo! And thanks!

Date of experience: September 6, 2021
Bailey S. — TN Nursery Rep
over a year old

Thank you so much for your feedback, Neil! It makes our day hearing about how much our customers love our products and the great service they have received from our team. We have passed on your review to our team and look forward to you purchasing from us again.

Michigan
5 reviews
33 helpful votes
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I have ordered from this company many times in the past and will again in the future. The product selection is excellent and the customer service top notch.

Date of experience: September 6, 2021
Bailey S. — TN Nursery Rep
over a year old

Hi Georgia, Your kind words about our company are really appreciated. We love making our customer’s days and we cannot wait to have the opportunity to make you smile again! Thank you for choosing us!

New York
1 review
0 helpful votes
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Great plants!
September 7, 2021

I received my order quickly and in good shape. I will definitely place an order with them again. Thanks!

Date of experience: September 6, 2021
Bailey S. — TN Nursery Rep
over a year old

Your review made our day, Kathy. We have passed your comments on to our team so they can enjoy the good vibes too. Comments like yours make our work worthwhile. We could not do what we do without great customers like you! Thank you for choosing us, we cannot wait to help you again!

Georgia
1 review
1 helpful vote
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I am very pleased with my plants. Tammy appreciated my business. Those girls in customer service were not helpful but she answered one day and it all changed. My plants are beautiful too. I bought some moss and it's beautiful this year.

Date of experience: September 6, 2021
Bailey S. — TN Nursery Rep
over a year old

We really appreciate you taking the time to leave us a review, Emilie. These are the stories that keep us so motivated to continue doing what we are doing, and we are so happy to hear that you had a great experience. Let us know if we can do anything else for you.

California
1 review
1 helpful vote
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A Pure SCAM!
August 17, 2021

This company is a SCAM. Dead plants, false guarantee, lying customer service - all the attributes to keep your money and give nothing in exchange.

Date of experience: August 17, 2021
Bailey S. — TN Nursery Rep
over a year old

Hi Jack - Thank you for taking the time to share your concerns with us. Though it is never easy hearing we have disappointed one of our customers, we appreciate you taking the time to share where we fell short, so we can improve going forward. Should you decide to give us another chance, and we sincerely hope you do, please reach out to us at [email protected] so we can follow up with you directly‌.

Arkansas
1 review
1 helpful vote
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DONT BUY PINES
August 10, 2021

I purchased 4 short leaf pines which took 8 days to ship from Middle TN to West TN. Those lived 3 days. I emailed them about a warranty which they gave me store credit (cash back would have been better) so I bought 2 yellow pines and 2 short leaf pines which took 11 days to ship from Middle TN to West TN, those arrived dead and there was nothing they could do and the warranty was only good on the first trees so now I have 8 dead pines. They make expensive kindling for a burn pile.

Date of experience: August 10, 2021
Bailey S. — TN Nursery Rep
over a year old

Hi Colt - We are sorry to hear about your disappointing experience with us. It is always our intention to provide great customer service and useful, transparent advice. Please accept our sincerest apologies that we did not live up to your expectations on this occasion. We are thankful that you reached out to share your experience as your valuable feedback helps us to improve our processes and better serve our clients. Please reach out to us at [email protected] to discuss how we can make this right.

Texas
1 review
0 helpful votes
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My Experience
August 10, 2021

Ordered grass plants. Charged card same day. Grass plants not in stock. Wouldn't answer email to cancel. Called and got third-party agent. Would not cancel order. Shipped grass 14 days after I cancelled. Received dead plants. Will never use again.

Date of experience: August 10, 2021
Bailey S. — TN Nursery Rep
over a year old

Hi Mark, please accept our apologies for having a poor experience with our company. We would love to get you in touch with our Customer Success Manager. Your feedback is very important to us and we will exhaust all measures to make things right. Please reach out directly at [email protected] with your feedback, questions, or concerns.

West Virginia
1 review
2 helpful votes
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Bought three 3_4 foot trees last Fall. Contacted them on delivery when received 3 dead looking sticks. Customer service indicated they would be just fine and to go ahead and plant them. Not surprisingly there was no sign of life in April. Sent photos and got a response that photos were not high enough quality and just wait and carry out a scratch test. Now at the beginning of August no leaves no sign of growth. Not wasting time trying to get any response from Customer Service. Clearly not what they advertise. Save your money and try somewhere that you can actually see what they are selling.

Date of experience: August 1, 2021
Bailey S. — TN Nursery Rep
over a year old

Hi Michael, we do apologize for the negative experience you had with our company and would love the opportunity to make it up to you. Would you mind emailing us at [email protected] with your name, contact information and this review, so our Customer Support Lead can reach out to you personally? We definitely look forward to hearing from you soon.

New Hampshire
1 review
0 helpful votes
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Mulberry trees
July 29, 2021

We ordered two mulberry trees at the end of 2020 and asked for a delivery of April. We live in N. H., and our pachage came right on time. We soaked the roots the appropriate amount of time and planted them just below our peach trees. It's now July and our new trees have tripled in size. The leaves are georgeus and plentiful with branches shooting everywhere. We are well pleased and satisfied with this company and their product.

Date of experience: July 29, 2021
Bailey S. — TN Nursery Rep
over a year old

Dear Dennis, thank you for your review. We would love to hear more about your experience so that we can use your valuable feedback to deliver an even better experience next time. Please reach out at [email protected] with any further comments or suggestions you wish to share. Again, thank you for taking the time to review our business!

Hong Kong
1 review
0 helpful votes
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I am an avid fan of your perennials. I love the wide array of selection that you have. It seems like I cannot get enough of your plants that is why I am buying every month until I will own all the plants that i want. Thank you TN Nursery

Date of experience: July 5, 2021
Bailey S. — TN Nursery Rep
over a year old

Thank you so much for your feedback, Clint]! It makes our day hearing about how much our customers love our products and the great service they have received from our team. We have passed on your review to our team and look forward to you purchasing from us again.

Hong Kong
1 review
0 helpful votes
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Wide variety of plants at its best. It take patience to plant bare-roots plants that is why i was so happy when they grow,. Truly, everything in TN Nursery is of great quality.

Date of experience: July 5, 2021
Bailey S. — TN Nursery Rep
over a year old

Hi Joe, Your kind words about our company are really appreciated. We love making our customer’s days and we cannot wait to have the opportunity to make you smile again! Thank you for choosing us!

New York
1 review
0 helpful votes
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I'm cheerful seeing on the online new knot of flower. It's anything but a simple method to explore more decisions around. It likewise enlarge my viewpoints about plants.

Date of experience: July 2, 2021
Bailey S. — TN Nursery Rep
over a year old

Your review made our day, Ellena. We have passed your comments on to our team so they can enjoy the good vibes too. Comments like yours make our work worthwhile. Thank you for choosing us, we cannot wait to help you again!

Wisconsin
1 review
1 helpful vote
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Terrible plants
June 25, 2021

I ordered many plants from tnnursery last year, which means I have given it a year before writing this review as I wanted to be fair. However this is the worst nursery I have ordered from by far and I will never again do business with them. Over 50 percent of the bare-root plants I ordered never grew, and one sizable order ended up being a completely different plant than I had even ordered. I am an experienced gardener, and have ordered bare-root plants from other nurseries with wonderful results. Tnnursery in my opinion is a dishonest company and doing business with them is means taking a risk.

Date of experience: June 25, 2021
Bailey S. — TN Nursery Rep
over a year old

Dear Audrey - Thank you for taking the time to share your concerns with us. Though it is never easy hearing we have disappointed one of our customers, we appreciate you taking the time to share where we fell short, so we can improve going forward. Should you decide to give us another chance, and we sincerely hope you do, please reach out to us at [email protected] so we can follow up with you directly‌.

Philippines
1 review
0 helpful votes
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I ordered 20 plants in your nursery. Upon checking when the package arrived, all plants are amazingly packed fantastic and no damage. I planted my babies immediately and so far all are thriving well. Thank you so much TN Nursery!

Date of experience: June 24, 2021
Bailey S. — TN Nursery Rep
over a year old

We really appreciate you taking the time to leave us a review, George. These are the stories that keep us so motivated to continue doing what we are doing, and we are so happy to hear that you had a great experience. Let us know if we can do anything else for you.

Florida
1 review
0 helpful votes
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Last year, I bought a bare-root ground fern moss. I received it well packed. I really appreciate TN Nursery's effort in making sure that the plant will arrive healthy. Plus their customer service answer my emails real-time. I am inspired to purchase more moss.

Date of experience: June 24, 2021
Bailey S. — TN Nursery Rep
over a year old

Thank you so much for your feedback, Linda! It makes our day hearing about how much our customers love our products and the great service they have received from our team. We have passed on your review to our team and look forward to you purchasing from us again.