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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,250
value
28,681
shipping
28,645
quality
29,205
This company responds to reviews on average within 1 day

Instant Feedback

528,366 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Pirelli Discount Not Working
December 23, 2025

There was a discount that was supposed to be applied $80 off for a set of 4 Pirelli Tires.
I got 4 Pirelli All Terrain Tires but no discount was applied at all.
Kind of disappointed and feell that the promotion was misleading.
Thanks.

Date of experience: December 13, 2025
Elise B. — TireRack Rep
4 months ago

Hi Michael, thank you for reaching out and sharing your thoughts and a member of our team will be reching out.

Wisconsin
1 review
0 helpful votes
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Leaky Tire and bad TPMS
December 23, 2025

I have had good luck with TR but the last experience was not as good. The TPMS was not functional and one of the tires went flat on me while driving soon after install. TR took care of the problem and gave me a bit of a rebate. Not all experiences will be perfect

Date of experience: December 1, 2024
Illinois
1 review
0 helpful votes
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Simple and informative.
December 23, 2025

I buy all my tires here, on my terms. No rush, no push... plenty to choose from. The customer reviews and Tire Rack reviews are all the information I need.

Date of experience: December 13, 2025
Georgia
3 reviews
0 helpful votes
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Tire Install
December 23, 2025
Updated review

I was very impressed with Discount Tire north of Atlanta. The facility was very well equipped, and I was back on the road in no time.

Date of experience: December 11, 2025

After years purchasing from Tire Rack
December 17, 2025
Previous review

Staring in the late 1980's I started to purchase from Tire Rack and they have never let me down

Date of experience: December 7, 2025
Florida
1 review
0 helpful votes
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Only online distributor I buy from
December 23, 2025

I have been gotten tires from this website since at least 2013 that I can remember. I have numerous vehicles since then. I'm never disappointed.

Date of experience: December 13, 2025
Colorado
1 review
0 helpful votes
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Awesome customer service
December 23, 2025

I've had several but my recent experience was earlier today when I wanted to cancel an order and switch to a tire/wheel bundle instead. The Tirerack rep made it super easy.

Date of experience: December 13, 2025
Florida
1 review
0 helpful votes
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Easy shopping experience
December 23, 2025

Tire rack has good prices, lots of tire choices and fast shipping. Good tire reviews and tire specs which making picking tires easier. 5/5

Date of experience: December 13, 2025
Illinois
1 review
0 helpful votes
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I will use TireRack again next time
December 23, 2025
Updated review

Easy to order the tires I wanted. And I saved $150 that I would've paid at other stores. Very quick delivery to my mechanic also.

Date of experience: December 13, 2025

Very easy and the price was the best I've found!
December 14, 2025
Previous review

Very easy and the price was the best I've found!

Date of experience: December 4, 2025
Florida
1 review
0 helpful votes
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Mislead
December 23, 2025
Updated review

Ordered Bridgestone Dueler tires for our jeep wrangler and they showed up as the right model that was ordered, but the tread pattern was not even close to the tread pattern that the website showed and now it doesn't match the jeep spare tire.

Date of experience: December 13, 2025
Elise B. — TireRack Rep
4 months ago

Hello Brad, we appreciate you bringing this to our attention and are so very sorry for the frustration this might have caused. Will you please send your order number and details with pics and your experience to [email protected]?


Very good selection and excellent price
December 17, 2025
Previous review

Very good selection and excellent price

Date of experience: December 7, 2025
Massachusetts
1 review
0 helpful votes
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Repeat customer
December 23, 2025

Multiple orders through Tire Rack. Never a bad experience with their sales team and I haven't had any issues with shipping. If you're unsure about something their team is a great resource

Date of experience: December 13, 2025
Wisconsin
1 review
0 helpful votes
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I was sold four tires, when only three were listed as available and I was denied my 80 dollar rebate from Bridgestone. I feel this is dishonest

Date of experience: December 12, 2025
Elise B. — TireRack Rep
4 months ago

Hi David, we’re sorry to hear about the trouble with your order and a member of our team willbe reaching out.

Georgia
1 review
0 helpful votes
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Great prices and convenient too.
December 23, 2025

For my previous car I've ordered multiple tires, the prices have always been equal or lower than everybody else. I really like how easy it was to get online and order the tires in less than 10 minutes.

Date of experience: December 12, 2021
Georgia
1 review
0 helpful votes
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WIIFM
December 23, 2025
Updated review

What's In It For Me? This makes about 13 sets of tires I've purchased from TR over the years. Has always been a good experience. Got what I paid for. Able to analyze many various tires/brands/prices and choose what I need. No SFB managers/salespeople to deal with.

Date of experience: December 12, 2025

As Promised
April 23, 2025
Previous review

We received shipment as promised. Installed and balanced tires. Rides like a dream!

Date of experience: April 19, 2025
Illinois
1 review
0 helpful votes
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Easiest Way to Buy Tires!
December 23, 2025
Updated review

Been buying tires from here for over 15 years, over 10 sets so far, but find the road hazard claim process a little difficult to navigate, I gave up before I was reimbursed.

Date of experience: January 7, 2025

Easiest Way to Buy Tires!
January 17, 2025
Previous review

I been a Tire Rack customer for over 15 years now, and never had a problem with a order, they are always here within 2 days! I prefer going to the store, its like a Candyland for tires!

Date of experience: January 7, 2025
Illinois
1 review
0 helpful votes
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Toyo AT3's
December 23, 2025
Updated review

Everything from Tire Rack was perfect from using the website, placing the order and receiving a quality item. Shipper on the other hand delayed the delivery with no explanation. Not a big deal. Tire Rack is amazing!

Date of experience: December 12, 2025

Great price, easy to navigate the website
December 14, 2025
Previous review

Great price, easy to navigate the website.

Date of experience: December 3, 2025
Iowa
1 review
0 helpful votes
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Quality Service
December 23, 2025

It was my first time ordering tires for a vehicle. It was easy and delivery was fast. The product was quality and I have continued to order this brand of tires for 3 of my vehicles. I will be a loyal customer to TireRack whenever I need tires.

Date of experience: May 1, 2018
Rhode Island
1 review
0 helpful votes
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Audi S5 confusion
December 23, 2025

The web site car selection does not consider that there are 2 versions of the 2025 Audi S5. The design was updated from B9.5 to B10 mid year and I understand the wheels patterns are different. Please investigate and then update the selections.

Date of experience: December 12, 2025
Texas
1 review
0 helpful votes
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I've bought eight tires here, all on separate dates. I have never had any issues with delivery or installation. This is the most affordable and easiest option for tire purchases, by a mile!

Date of experience: December 12, 2025
Minnesota
2 reviews
0 helpful votes
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Great Customer Service
December 22, 2025

Normally my husband has purchased our tires, so this was my first time ordering winter tires online. Sales representative was very helpful and answered all my questions. The process was very easy, and tires were delivered in a very timely manner.

Date of experience: November 21, 2025
Virginia
1 review
0 helpful votes
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Easy as always
December 22, 2025
Updated review

I have always had great experiences from my orders. When they added the locate installer feature, it made getting the tires installed much easier.

Date of experience: December 12, 2025

Easy as always
May 21, 2025
Previous review

I usually have to shop by size because tire rack doesn't always list all the tires that fit my vehicles. This could be due to the load or speed ratings

Date of experience: May 11, 2025