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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,251
value
28,686
shipping
28,650
quality
29,210
This company responds to reviews on average within 1 day

Instant Feedback

528,430 reviews

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
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Merry Christmas!
December 25, 2025
Updated review

Searching for new wheels for my daughter's car was a struggle on other sites. TR is very user friendly, priced fairly and delivers a great product promptly.

Date of experience: December 15, 2025

Very user friendly site and check out was a breeze
December 19, 2025
Previous review

Very user friendly site and check out was a breeze.

Date of experience: December 9, 2025
New York
1 review
0 helpful votes
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Ordering from Tire Rack has always been the easiest method to get the tires I need quickly and with zero issues from the comfort of my own home with no hassles from salespeople at the tire stores..

Date of experience: December 15, 2025
Michigan
1 review
0 helpful votes
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Tires promptly received
December 25, 2025

Tires were received on time, installation at discount tire was great. Currently experiencing the RHP (road hazard protection) and hope everything goes well

Date of experience: February 18, 2025
Connecticut
1 review
0 helpful votes
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Always timely, always great selections
December 25, 2025
Updated review

I ordered a set of tires earlier this year and my order was delivered to my selected installer timely. The process was very smooth.

Date of experience: March 31, 2025

Easy to use and compare and lots of selections
April 10, 2025
Previous review

Easy to use and compare and lots of selections

Date of experience: March 31, 2025
Idaho
1 review
0 helpful votes
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The best experience ever!
December 25, 2025

Easy purchase every time! The last time I ordered the wrong size tires but CS rep was super helpful and made my return super easy!

Date of experience: December 10, 2025
Florida
1 review
0 helpful votes
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The amount of detailed product information Tire Rack provides, along with their extensive testing, makes Tire Rack my go to for tires. The heat cycling and tire shaving services are greatly appreciated when buying new rubber for my autocross car. And the prices don't hurt, either!

Date of experience: December 15, 2025
Georgia
1 review
0 helpful votes
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Easy!
December 25, 2025

This is SOOO easy and convenient, and also a great deal. I love how the installer shop has to honor the usually great deal installation price I received from Tire Rack. Love it!

Date of experience: December 15, 2025
Pennsylvania
1 review
0 helpful votes
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I love tire rack!
December 25, 2025
Updated review

Quality products, quality website + services, quality warranty, quality facilities, love the $10 rebate per tire for picking up at DE location.

Date of experience: December 15, 2025

Only had good experiences with tire rack. Will continue to give them my business.

Date of experience: May 27, 2025
Wisconsin
1 review
0 helpful votes
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Mobile experience needs work
December 25, 2025

Did you know on mobile, when you plane an order a discount shoes up that you can't see unless you scroll up? I almost didn't complete my order. You should work with design and engineering. I'm on Chrome.

Date of experience: December 15, 2025
Virginia
1 review
0 helpful votes
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Safe Process
December 25, 2025

Great filter and comparison, warranty is no cost (I have used it twice), fast shipping. My local shop will install, but the mobile option is great too. I have used it twice.

Date of experience: December 15, 2025
Michigan
1 review
0 helpful votes
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I enjoy dealing with Tire Rack. They have a great selection of tires and wheels and I feel confident that the tires and wheels I purchase from them will work well on my vehicle.

Date of experience: December 15, 2025
New York
1 review
0 helpful votes
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Tire malfunction
December 25, 2025

It was ok. I brought 4 tires and 3 months later I received a flat. I called and filled out the paperwork and never received any feedback or received another tire. I want to know what happened.

Date of experience: October 15, 2024
Elise B. — TireRack Rep
4 months ago

Thank you for contacting us, Latisha. We understand how frustrating unexpected tire damage can be and a member of our team will be reaching out to you directly.

Minnesota
1 review
0 helpful votes
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Los quiero mucho
December 25, 2025

Todo muy lindo y muy eficientes con la entrega

Date of experience: December 1, 2025
Massachusetts
1 review
0 helpful votes
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Great selection, easy to checkout
December 25, 2025

Placed an order for wheels and tires, had a few questions about fitment that were answered thoroughly. Additional wheel spec options were positioned and ultimately resulted in a great experience.

Date of experience: December 15, 2020
Wisconsin
1 review
0 helpful votes
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Road Hazard paid off
December 25, 2025

Encountered a nail in the corner of the sidewall tread area and needed to replace a tire within the first 150 miles of the new tires. I was able to use Tire Racks Road Hazard protection plan and get a brand new replacement tire free.

Date of experience: August 8, 2025
New York
1 review
0 helpful votes
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I had a positive experience. They double checked my order to insure I was ordering the correct size. The tires arrived as ordered and on-time.

Date of experience: November 24, 2025
Missouri
1 review
0 helpful votes
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Great Looking Wheels
December 24, 2025
Updated review

The tires and wheels look great and had all the included hardware. There were also packaged such that no damage to the wheels could happen. UPS was a disaster though.

Date of experience: December 14, 2025

Gill helped me out and made sure my choices fit
December 15, 2025
Previous review

Gill helped me out and made sure my choices fit

Date of experience: December 5, 2025
New York
1 review
0 helpful votes
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UPS took over a week to deliver the wheels/tires, then lost one of them and claimed it had been delivered. I contacted Tire Rack and was told it would take days to investigate the missing wheel, further delaying what should have been a next-day delivery. No offer was made to ship another wheel, and my car sat at the installer's for several days while this played out. I was issued a $100 gift certificate after my complaint, but it was valid only from 4 pm when I received it to midnight. I assumed it would at least be valid for 24 hours, so I lost out on that too.

The wheels, once installed, look good and seem to be well-balanced, and the snow tires perform well in limited testing. If it were not for the delivery issues, which is not all on Tire Rack, this would have been a reasonable experience. Additional assistance from Tire Rack would have been greatly appreciated.

Date of experience: December 3, 2025
Elise B. — TireRack Rep
4 months ago

Hi Mark, we’re sorry things didn’t go as planned with your order and a member of our team will be reaching out to you directly.

Pennsylvania
1 review
0 helpful votes
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Fair price for quality tires
December 24, 2025
Updated review

Had a local shop mount and balance the tires. Rolls super smooth on the highway now compared from the cheaper brand tires that were on there before! You get want you pay for every time.

Date of experience: December 14, 2025

Good tires good prices
December 18, 2025
Previous review

Always a pleasure to get the tires you want on a moment's notice

Date of experience: December 7, 2025
Maryland
1 review
0 helpful votes
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Stuff ships fairly quickly
December 24, 2025

Pretty fast shipping. I'm located not very far from one of the warehouses so that's a plus. Have ordered before. Will order again. The website interactivity could use some work.

Date of experience: December 14, 2025