On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Great service for buying tires for my xc90. These tires work best. I have tired several others during years of driving a xc@0.
I love the tire I got last time. They were the very inexpensive and brand named. I will always continue to use Tire Rack. If you don't use Tire Rack, you will spend more.
Ordered a set of mounted and balanced wheels and tires. They showed up in less than 24 hours. The garage checked the balance and every tire was perfect as shipped.
Called the experts looking to replace OEM tires on my 2020 Porsche Cayenne. They were helpful, knowledgeable, and eager to get me in the best tires for my SUV. They didn't disappoint. I'll call again when the time comes
The delivery service used by Tire Rack (OnTrac) delivered my tire to the wrong location and provided zero help in locating it
Sorry, essay questions not allowed :) Excellent inventory and quick delivery. User reviews are very helpful.
Their shop recommended a tire shop (Big O Tire in San Mateo) to install tires for $25/per tire. That's a deal in the Bay Area
Tires were delivered very quick and they were super easy to order. I will be doing business with them again.
It was good. Tires arrived on time and I had no problems with the service.
All good. Tire Rack use to be the best place to buy tires. Now it is OK.
We appreciate you bringing this to our attention and a member of our team will be reaching out.
Simple process, affordable price! We have used Tire Rack previously and was very satisfied.
I like the fact that I have so many different options. Paying with Affirm is great as well. My experience was fast and convenient.
Easy and Perfect the assistance and cost were better than anything I revived where I live I purchased a lot of tires from TR in the past sorry I left
Tire rack is a very professional company with great inventory, pricing and service.
I have ordered tires and had them installed at the Tire Rack distribution center, had tires delivered to installers and have had tires delivered to my house. All experiences have been good.
I always have a flawless ordering experience and installation has been good either at the warehouse or my local tire store.
Maybe 12 tires for 3 cars so far and all great. Volkswagen beetle, MGB, and Kia Sedona
Easy to navigate web site, lots of options to choose from, tires arrive as described
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate you bringing this to our attention and are so very sorry for the frustration this might have caused. A member of our team of our team will be reaching out.