Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Tire rack is a very professional company with great inventory, pricing and service.
I have ordered tires and had them installed at the Tire Rack distribution center, had tires delivered to installers and have had tires delivered to my house. All experiences have been good.
I always have a flawless ordering experience and installation has been good either at the warehouse or my local tire store.
Maybe 12 tires for 3 cars so far and all great. Volkswagen beetle, MGB, and Kia Sedona
Easy to navigate web site, lots of options to choose from, tires arrive as described
Fast delivery easy use and good tires lots of info reviews and I feel confident in this site
Super convenient to pick up my tires, and for less $ than the local shop wanted for the same tire
Tire rack is great because I like to research and compare tires without someone hovering over me. Tire Rack offers almost every tire in the market too. Information on the site is extensive. The delivery is extremely fast.
This was my first time ordering tires and rims online and it couldn't have gone smoother, I wasn't sure exactly what I needed and was hesitant to order tires and rims online but the online chat person I talked with made the experience very easy and I got exactly what I wanted... I can't thank Tire Rack enough for making my car look brand new with the tires and rims they sold me, and they were very reasonably priced and I couldn't believe how fast they were shipped, they came the next day after I ordered them!
Thanks again for a great experience, I love how my car looks now 😁
Fast shipping and great communication! Always a good experience ordering from here. They keep you updated on the entire process
Each delivery is well-packaged and labeled to ensure complete satisfaction.
Our last order arrived on time and in excellent condition. We expect the same experience on this order.
Tire Rack consistently has the best prices and always has super fast shipping.
Tire rack goes above and beyond each and every time. They are amazing in all that they do. They really are the unicorn
I've used Tire rack several times. They always have the best prices. They deliver super fast.
Tirerack delivers to my mechanic and gets them their in 24-28 hours.
Been with Tire Rack is day one when they started with just tires, now they specialize in tires and everything else to make the projects easier to do! Congrats Tire Rack on all your success!
Easy to order and use. I do not like that this has a minimum character to review
I have bought tires from Tire Rack for last few years and I always get the best price, fast delivery and the quality I expect.
My previous experience with Tire Rack has always been great!
Always buy my tires from Tire Rack. Consistently competitive pricing, convenient platform for comparing options and I like the ability to save a little extra by picking up at the warehouse.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

