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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,711
shipping
28,675
quality
29,235
This company responds to reviews on average within 1 day

Instant Feedback

528,918 reviews

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
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Single Tire Purchase
April 13, 2025

Never any issues with Tire Rack, accurate information and standard pricing.

Date of experience: April 3, 2025
New York
1 review
0 helpful votes
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Consistently Excellent
April 13, 2025

The last time I ordered tires, I made a mistake and ordered the wrong sizes. Without question, return labels for the incorrect tires were issued and the correct tires shipped the same day.

Date of experience: October 1, 2024
New York
2 reviews
0 helpful votes
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Fast Easy and great support
April 13, 2025

I find support to be one of the most important aspects of dealing with a company. TR has great support.

Date of experience: April 3, 2025
New Jersey
1 review
0 helpful votes
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Love Tire Rack... use them all the time... have used the tire warranty at least 3 times of the past 10 years.

Date of experience: April 3, 2025
Maine
1 review
0 helpful votes
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Fast shipping and great inventory
April 13, 2025

We buy all our competition tires from Tire Rack. Shipping is super fast and they always have our tires/sizes in stock.

Date of experience: April 3, 2025
Illinois
1 review
0 helpful votes
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TR Customer
April 13, 2025

I had no problems, tires were what I ordered and delivered timely. I have previously ordered from Tire Rack before this is why I chose to be a repeat customer.

Date of experience: April 9, 2025
Louisiana
1 review
0 helpful votes
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Great!
April 13, 2025

I love using tire rack to order all of my tires! Road hazard included is a major plus!

Date of experience: April 3, 2025
New Hampshire
1 review
0 helpful votes
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Perfect customer service, Excellent Selection
April 13, 2025
Updated review

Super selection, great information so an informed decision can be easily made.

Date of experience: April 3, 2025

Great selection and information as always!
August 9, 2024
Previous review

Great selection and information as always!

Date of experience: July 30, 2024
Texas
1 review
0 helpful votes
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Sorry but I can barely remember what I did yesterday. *******

Date of experience: April 3, 2025
Delaware
1 review
0 helpful votes
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Great service
April 13, 2025

Great service for buying tires for my xc90. These tires work best. I have tired several others during years of driving a xc@0.

Date of experience: April 3, 2025
Florida
1 review
0 helpful votes
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I love the tire I got last time. They were the very inexpensive and brand named. I will always continue to use Tire Rack. If you don't use Tire Rack, you will spend more.

Date of experience: December 12, 2024
New York
1 review
0 helpful votes
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Amazing Service
April 13, 2025

Ordered a set of mounted and balanced wheels and tires. They showed up in less than 24 hours. The garage checked the balance and every tire was perfect as shipped.

Date of experience: March 18, 2025
Nevada
1 review
0 helpful votes
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Customer service
April 13, 2025

Very friendly persons behind desk, dock worker was very helpful

Date of experience: July 21, 2009
Washington
1 review
0 helpful votes
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Easy as pie
April 13, 2025

Called the experts looking to replace OEM tires on my 2020 Porsche Cayenne. They were helpful, knowledgeable, and eager to get me in the best tires for my SUV. They didn't disappoint. I'll call again when the time comes

Date of experience: April 9, 2025
Colorado
1 review
0 helpful votes
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Delivery Errors
April 13, 2025

The delivery service used by Tire Rack (OnTrac) delivered my tire to the wrong location and provided zero help in locating it

Date of experience: March 31, 2025
Elise B. — TireRack Rep
over a year old

We appreciate you bringing this to our attention and are so very sorry for the frustration this might have caused. A member of our team of our team will be reaching out.

Colorado
1 review
0 helpful votes
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Did everthing right.
April 13, 2025

Sorry, essay questions not allowed :) Excellent inventory and quick delivery. User reviews are very helpful.

Date of experience: February 15, 2023
California
1 review
0 helpful votes
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Friendly customer service
April 13, 2025

Their shop recommended a tire shop (Big O Tire in San Mateo) to install tires for $25/per tire. That's a deal in the Bay Area

Date of experience: April 3, 2025
Connecticut
1 review
0 helpful votes
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Great service
April 13, 2025

Tires were delivered very quick and they were super easy to order. I will be doing business with them again.

Date of experience: April 9, 2025
Texas
1 review
0 helpful votes
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GREAT!
April 13, 2025

So easy. Great site. Will order form here next time. One day shipping!

Date of experience: April 3, 2025
California
1 review
0 helpful votes
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It was good
April 13, 2025

It was good. Tires arrived on time and I had no problems with the service.

Date of experience: May 3, 2025