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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,714
shipping
28,678
quality
29,238
This company responds to reviews on average within 1 day

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529,007 reviews

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Massachusetts
1 review
0 helpful votes
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Ease of Tire Order Process
July 30, 2025
Updated review

Purchased these Vredestein Hi Trac All Season SL tires for my 2013 Sentra and now we are purchasing the same tires for my wife's 2020 Rogue. Great tires at a very reasonable price and I able to pick up the tires in Windsor CT and save $40.00 as well. Convenient and user-friendly web site to purchases the right tires for your Car/SUS with GREAT customer service!

Date of experience: July 11, 2025

Great Place to pick Tires!
July 18, 2025
Previous review

Ordered tires previously and have been very pleased with the service!

Date of experience: July 8, 2025
North Carolina
1 review
0 helpful votes
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Always enjoy buying tires thru Tire Rack, especially now since they have joined with Discount tire who I also liked prior to their joining. Great choices and you are in control choosing a tire and installer. Perfect combo and I enjoy getting new tires with them. Been a customer of both Tire Rack and Discount for over 20 years.

Date of experience: July 20, 2025
New Jersey
1 review
0 helpful votes
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A Real Time Saver
July 30, 2025

Online experience made it easy to find the tires I wanted, not what was necessarily OEM. Everything was in stock and then utilized the Mobile Service associated with Tire Rack. The communication throughout the process was incredible!
They delivered my new tires, installed them, and discarded the old ones for me... without leaving my office! They came to my work location and did everything, how convenient!
Service technicians were very professional, experienced and particular in not damaging the wheels, I greatly appreciated that... Thank you!

Date of experience: July 24, 2025
Oklahoma
1 review
0 helpful votes
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You are #1
July 30, 2025

Bought tires. Everything great great service... great product

Date of experience: July 20, 2025
Pennsylvania
1 review
0 helpful votes
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You guys are doing great.
July 30, 2025

Great and easy love shopping at tire rack for cheap and good value

Date of experience: July 20, 2025
Ohio
1 review
0 helpful votes
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Great experiece
July 30, 2025
Updated review

Thanks for customer service support, Ford was outstanding,

Date of experience: July 20, 2025

Ford has been super accessible and has guided me through...
July 21, 2025
Previous review

Ford has been super accessible and has guided me through the fitment process. I probably would not have made this purchase without his help.

Date of experience: July 11, 2025
New York
1 review
0 helpful votes
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No pickup option?
July 30, 2025

I would have picked up but I dont see that option anymore. You would give a discount for picking up on the past.

Date of experience: July 20, 2025
Elise B. — TireRack Rep
9 months ago

We appreciate you bringing this to our attention and a member of our team will be reaching out.

Ohio
1 review
0 helpful votes
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Excellent as usual
July 30, 2025

I've bought literally thousands and thousands of dollars worth of tires for my high-performance cars over the last 20 years through Tire Rack. It's the first place I look for tires

Date of experience: July 19, 2025
New York
1 review
0 helpful votes
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Always come here to buy tires
July 30, 2025

Good experience, fair prices, gets here fast, never really had any issues in last few years.

Date of experience: July 19, 2025
Oregon
1 review
0 helpful votes
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Great experience with option for 0% inferest through affirm! I was able to save money by purchasing older date tires. Totally worth it

Date of experience: July 19, 2025
Alabama
1 review
0 helpful votes
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Same then also pleased with my choice and price of the tires and service

Date of experience: July 19, 2025
Florida
1 review
0 helpful votes
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New tires
July 30, 2025

I always choose tire rack because of the selection. I wasn't happy. I didn't find run flats the size I needed, but that's OK.

Date of experience: July 26, 2025
New York
1 review
0 helpful votes
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Amazing prics and quick shipping!
July 30, 2025

I ordered tired that i needed,. They were available on the site. Got here in two days. My friend installed them with ease. Tirerack thanks for being awesome!

Date of experience: July 14, 2025
Tennessee
1 review
0 helpful votes
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Great. Product was in mint condition and shipped on time. Website order gave me good product choices.

Date of experience: July 19, 2025
Massachusetts
1 review
0 helpful votes
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Great buying experience
July 30, 2025

Third time using Tire rack excellent experience each time would be nice to have more installer options

Date of experience: July 19, 2025
New Jersey
1 review
0 helpful votes
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Replacement tire
July 30, 2025

Had to use the road hazard protection for the first time.
Super convenient!
Awesome service they offer

Date of experience: July 19, 2025
Missouri
1 review
0 helpful votes
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Great experience
July 30, 2025

Super fast shipping, items arrived as described. Much easier process than dealing with in person tire sales.

Date of experience: November 26, 2024
Maryland
1 review
0 helpful votes
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I've had this type of tire on every four wheel drive that I have owned since the first set I bought in 1996. I've got at least 80,000 miles from each set owned, of course rotating every 5,000 miles.

Date of experience: July 19, 2025
California
1 review
0 helpful votes
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Great Service
July 30, 2025
Updated review

My tire orders always arrive in a timely manner. Great customer service!

Date of experience: July 19, 2025

Easy selection and shopping
November 24, 2024
Previous review

Always easy to order and fast delivery. Great shopping experience!

Date of experience: November 14, 2024
Michigan
1 review
0 helpful votes
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Slick Bronze Wheels
July 30, 2025
Updated review

Fast shipping, right to the installer, so I didn't have to lug them around. I was able to get in shortly after delivery to have them installed, and the procedure was fast and reasonably priced. They look slick!

Date of experience: July 19, 2025

So far so good
July 20, 2025
Previous review

So far so good. I'm a little nervous about having them shipped to a shop and not me, but you've done this before, not me!

Date of experience: July 10, 2025