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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,714
shipping
28,678
quality
29,238
This company responds to reviews on average within 1 day

Instant Feedback

529,007 reviews

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New York
1 review
0 helpful votes
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Easy
July 30, 2025

Really simple to order and it provides the recommendation based on the manufacturer data

Date of experience: July 20, 2025
Texas
1 review
0 helpful votes
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The free road hazard warranty alone is the best reason to buy from Tire Rack. Also appreciate buying tires from people with real-world knowledge about performance. The rebates are great and the credit card is worth having.

Date of experience: April 1, 2025
New York
1 review
0 helpful votes
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The web site makes it easy to select and compare products that fit my vehicle. The end result is getting better products for less money.

Date of experience: July 20, 2025
California
1 review
0 helpful votes
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Convenient
July 30, 2025

Easy to get what you want. Good pricing and ships to my door. Hopefully these work like the last set

Date of experience: October 23, 2020
Wyoming
1 review
0 helpful votes
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Good people
July 30, 2025

Information on tire purchase. Discussion of tire sizes...

Date of experience: July 10, 2025
Florida
1 review
0 helpful votes
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Best price selection
July 30, 2025

I try to find a good tire and a good price, and my normal go-to is Sam's Club or Costco. This time, I decided to go with Tire Rack because it offers more selection than any other site.

Date of experience: July 20, 2025
Pennsylvania
1 review
0 helpful votes
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Great tires, selection, website easy. Lousy predicted date of delivery.

Date of experience: July 20, 2025
Connecticut
1 review
0 helpful votes
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Easy website navigation and filtering, with always-available assistance if necessary. With a little filtering, I found Pirellis at an all-in price that matched my local tire store for no-name "Economy" tires (!)

Date of experience: July 20, 2025
South Carolina
1 review
0 helpful votes
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Easy to shop for tires
July 30, 2025

Not a fan of the interactive tire selection questionnaire, but I can see some people liking it. I like the ability to see OE tires and also select by tire size

Date of experience: July 20, 2025
Florida
1 review
0 helpful votes
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Great service good prices
July 30, 2025

Tires arrived on time and arrangements were promptly made.

Date of experience: March 14, 2022
Missouri
1 review
0 helpful votes
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Lifesaver
July 30, 2025

This price point came in a clutch and I always will choose you first

Date of experience: July 20, 2025
New Jersey
1 review
0 helpful votes
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Outstanding service and expertise
July 30, 2025

As usual, I got the best tires at a good price and they arrived on time. This is the ONLY way I shop for tires.

Date of experience: July 26, 2025
Michigan
1 review
0 helpful votes
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Great prices, easy to shop
July 30, 2025

It's very easy to get on the website, find the size of tire and read reviews. I bought a set of four Vredestrein winter tires 18 months ago after reading 20+ reviews and watching several tirerack videos. I love the tires and I'll be a Tirerack/DiscountTire customer for life.

Date of experience: June 15, 2023
Delaware
1 review
0 helpful votes
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Good service second time round
July 30, 2025

Got tires here before would use again. First time buying wheels.

Date of experience: July 20, 2025
Louisiana
1 review
0 helpful votes
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Great experience
July 30, 2025

Product shipped quickly and exactly as described. Very pleased.

Date of experience: July 26, 2025
California
2 reviews
0 helpful votes
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Excellent
July 30, 2025

Very quickly done, great communication and competitive prices.

Date of experience: July 20, 2025
Texas
1 review
0 helpful votes
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Great service
July 30, 2025

They actually called me because the app ordered a different size that wasn't even available and help get correct tire for my application.

Date of experience: April 14, 2025
California
1 review
0 helpful votes
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Good deal on tires
July 30, 2025

Good tire deal. Wanted to choose Discount Tires as the installer, but that choice wasn't in the preferred installers list for some reason. Seems like a glitch maybe.

Date of experience: July 20, 2025
Washington
1 review
0 helpful votes
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I always order my tires from Tire Rack. I found a reliable set that work just as well in rain and snow. Always quick shipping. I appreciate their wide range of payment options as well.

Date of experience: July 20, 2025
New York
1 review
0 helpful votes
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Website is easy to navigate to buy tire brand of choice along with your car model. Shipping was very quick and arrived very fast. If you provide your phone number for updates they will call to inform you before it's shipped which is great. Will definitely buy my tires here from now on. Thank you

Date of experience: July 26, 2025