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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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Really simple to order and it provides the recommendation based on the manufacturer data
The free road hazard warranty alone is the best reason to buy from Tire Rack. Also appreciate buying tires from people with real-world knowledge about performance. The rebates are great and the credit card is worth having.
The web site makes it easy to select and compare products that fit my vehicle. The end result is getting better products for less money.
Easy to get what you want. Good pricing and ships to my door. Hopefully these work like the last set
Information on tire purchase. Discussion of tire sizes...
I try to find a good tire and a good price, and my normal go-to is Sam's Club or Costco. This time, I decided to go with Tire Rack because it offers more selection than any other site.
Easy website navigation and filtering, with always-available assistance if necessary. With a little filtering, I found Pirellis at an all-in price that matched my local tire store for no-name "Economy" tires (!)
Not a fan of the interactive tire selection questionnaire, but I can see some people liking it. I like the ability to see OE tires and also select by tire size
Tires arrived on time and arrangements were promptly made.
This price point came in a clutch and I always will choose you first
As usual, I got the best tires at a good price and they arrived on time. This is the ONLY way I shop for tires.
It's very easy to get on the website, find the size of tire and read reviews. I bought a set of four Vredestrein winter tires 18 months ago after reading 20+ reviews and watching several tirerack videos. I love the tires and I'll be a Tirerack/DiscountTire customer for life.
Got tires here before would use again. First time buying wheels.
Product shipped quickly and exactly as described. Very pleased.
They actually called me because the app ordered a different size that wasn't even available and help get correct tire for my application.
Good tire deal. Wanted to choose Discount Tires as the installer, but that choice wasn't in the preferred installers list for some reason. Seems like a glitch maybe.
I always order my tires from Tire Rack. I found a reliable set that work just as well in rain and snow. Always quick shipping. I appreciate their wide range of payment options as well.
Website is easy to navigate to buy tire brand of choice along with your car model. Shipping was very quick and arrived very fast. If you provide your phone number for updates they will call to inform you before it's shipped which is great. Will definitely buy my tires here from now on. Thank you
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

