On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Set an order what a different set of wheels saved some money but lack of ability to order is your loss I don't have to look at them but hopefully they function thanks China rack
Easy to use and look at reviews, I value all the user feedback on how tires perform. Plain clear information on site thats easy to navigate
Great find! I've been looking for this and considered 44 options. When I got it, it was even better than the picture! Plus, the extra detail in the packaging made it perfect.
Rebate gave me the best price available - buying the same tires previously purchased
I bought 3 set of tires before this one i bought a set for my toyota prius, a set for my chrysler pacifica and a set of rims and tires for my mazda cx50 and now this set is for my father in law that needed some fresh shoes for his car thanks for all your help đź‘Ť.
Found what I was looking for at a great price. Customer service is great.
Everything. Went smoothly your notices are spot on. Actually received tires a day before scheduled delivery
I've ordered all my wheels and tires from Tire Rack in the past 12 yrs. Online to in my driveway in less than 4-5 days. I have several vehicles, so this saves time and money. I recommend them to my friends and family. Satisfaction guaranteed
Like the options for purchase and price. You get what you pay for there and the experience is great
I've purchased tires here for many years and have always been pleased with service, pricing, and quality of customer service.
Great website, lots of good comparison info. My prior tires lasted 5 years.
I've been using Tire Rack since 2004 when I was in the Automotive Business. They are the only place I go when I need tires now that I've gotten out. Always easy, great research, and if you need to talk to someone, knowledgeable staff. Thank you, Frank (ext 375) for your help in the early years to keep a lifetime customer!
We needed new tires for our S4, WOW what a deal, they got delivered in 3-4 days with free shipping. We are so grateful to check the price at the right time. I have been a customer since 1996. For every car we have bought with extended family inventory. At least 8-10 cars for every driver in our house. THANKS TIRERACK!
Replacement tires for newer vehicle purchased. Found a different tire to purchase here on line. Apparently my cart left 4 tires before purchased was gone.
Easy to use site. Great experience all around. Price selection and knowledge center makes for a great experience.
Great website. Great Value! Easy to navigate with great information that makes the purchase easy.
Love tire rack. All the technical information I need to make tire buying decisions and great prices!
The best of the best and it's not even close…
I have purchased wheel packages from tire rack for more than a decade. My only option…
Prices are fair, but what I value most is the testing and high volume of reviews.
I have purchased a number of tires over the past several years from Tire Rack. I have also used their Road Hazard warranty which they include with tire purchases at no charge to their customers.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're sorry to hear your experience with us was not to your satisfaction and a member of our team will be reaching out to you directly.