On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
The staff was very helpful, but the purchase process was more difficult than expected.
As simple as entering a tire size, sorting appropriately, and buying tires.
Very easy to do online! This is the third time using this service, and each time it's been a breeze!
Always a great experience, fast & easy, professional thank you
Good pricing, warranty replacement service very quick. Had a broken belt in a tire was under warranty, bought another tire had it installed and was refunded for the replacement. All took less than 30 days
Good quality tires at a good price. We have ordered winter tires also from Tire Rack and they performed great.
Truck in front of me kicked out a water main cover, tried to avoid the rolling cover but i hit it and blew out my sidewall. Got the spare on and limped my way down to tire rack in south bend. They had the tire I needed in stock ( they always do because they are tire rack) The crew there are super helpful and caught that i have hazard replacement warranty on the damaged tire. He filed my claim on my behalf. Boom! New tire is on and warranty check is coming in the mail. Easy, quick, and always helpful!
Ive used tire rack for my trucks, daughters car, and my commuter car. Service is always fast. Don't waste your time and pay more at other big name shops
Hhiuhi ihihi hljhpiu hpi hpi hpiohpihpiuhpi hpij hu iup pi hp pi hpiuhi hi
4th time working with Tire Rack. Always treated me with respect and great service.
Very easy to order everything online on my phone in my easy chair 🤣. And whereas on time Discount Tire guys super helpful and pleasant
Very easy to order tires. Website provides a lot of info on options, and makes it easy to order..
Always easy to make a purchase with Tire Rack! They have a lot of good options and all of the information you need to decide.
Easy process, delivery and installation- highly recommended
Had the tires in stock and the price was great. Waiting for delivery.
An excellent company, website, info of all kinds, delivery quick, and always great customer services
I am a Mexican returning customer, but I can never pay using PAYPAL. Even that I am using an American address
Great never had an issue lots of options on which tire to buy for my car. Brakes are also a place to for me to shop around here.
Tires delivered in timely manner and in good condition thanks tirerack
I done went through the last few tires cause I nevered rotated them tires, but da backs still look new, so I am buyin dem again cause they be good uns
Needed new wheels and tires for my old commuter, and they did not disappoint. The tires came perfectly balanced on my brand new wheels, set to the correct PSI, with no scratches or damages. They greatly improved the look of my car, and the ride quality. I'm not sure I would ever buy tires from anyone else again!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members