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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Everything went smooth with wheel and tire purchase. Still have the rims look good with new tires.
Easy experience. Great to get a instant discount on the tires!
The website is easy to use and navigate, only real bad thing i can say is the last order i had, parts were not correct and shipping was trash, fed ex destroyed the boxes.
Great website, just wish there were more to choose from when it comes to parts and accessories. I like to try to order most of what I can from one retailer, rather than jump from place to place and have orders.
Always buy Michelin defenders, love them, very dependable! Have been buying for past 2 decades at least!
Great quality and affordable. The site is so easy to navigate and purchase from. Wide range of delivery choices including to your home or personal tire shop. Their tire shop (Discount Tires) is a great facility as it is 5 star on all levels of facility design, honest service, and customer service, affordability. I didn't have much of a wait either (I scheduled an appt) and they honored the appt time while still helping walk ins. We all were out fairly quick too!
IT was great! I was able to get my tires at my house and the I brought the, to get installed.
As I said, I have been ordering for more the 30 years, and virtually order all tires for my family and me through you. I wouldn't do that if it wasn't always a good experience
Have purchased numerous sets of tires for different vehicles and never had a problem.
Tires were delivered, showed up for install and only 2 out 4 were at the location so had to come back for the rear tire install on the other date.
We appreciate you bringing this to our attention and are so very sorry for the frustration this might have caused. Will you please send your order number and details of your experience to [email protected]?
Excellent experience selecting and purchasing tires. Great pricing and great service.
These wheels came just as ordered. It came with a couple extra Lugnuts as I ordered five wheels and the spare only needed three. It came with a tool and a socket that matched the new lug nut size. There was no extra charge for those things. They came just as the delivery confirmation said they would. We picked these wheels because they were different than so many of the others. We love them!
Family buys all our tires from Tire rack. Makes it easy for purchase history and installation.
I took my car into service and was quoted considerably higher for the same tire. Tire Rack has always been my go to for tire needs.
Great deals, affordable options, the tire is good, and handy and I needed to order a tire since 2 of mine are flat. The service person made sure to contact me regarding tire cycling and was very helpful.
I ordered a 4 set and got two within a couple days. Apparently the other pair got waylayed somewhere along the way. An email to customer service immediately got a new set ordered and shipped and they got here today. I was issued a consolation for the delay and mix up and will definitely be doing my tire buying with Tire Rack again! Thank You!
Rebate is advertised as ONLINE but after purchase was revealed to be MAIL-IN?
I order from Tire Rack every time I need tires. Great selection, great service, great value!
I had a great experience ordering the tires for my BMW from Tire Rack.
Now I'm ordering tires from TireRack again for my wife's BMW.
Good product used Discount Tire as installer as suggested by Tire Rack online website. Needed new lugs at discount before installing new tires. Unnerving but necessary I guess. Good experience but wouldn't repeat.
All good with my previous experiences purchasing tires from Tire Rack.
This is my first time ordering from Tire Rack. Tires arrived on time
Easy to find correct tires for my car
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate you bringing this to our attention and are so very sorry for the frustration this might have caused. Will you please send your order number and details of your experience to [email protected]?