On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Easy to use system, up to the check out process which took some time
Very easy to navigate the website, great selection, you have a choice of getting them delivered directly to a installer, shows the price of installation before you pick your installer, super fast delivery. Couldn't be happier with the overall experience
It was my first time buying on line tires but it won't be last. Easy buying process, super quick delivery. I will do this over and over again. They assisted me with picking an installer which worked out fine. Overall great experience and will recommend it.
I swap my own winter tires and have used Tirerack for years. The economics and convenience of swapping the whole wheel is awesome!
Highly recommend! I have used tirerack multiple times!
Shopping fine so far... delivery was on time as planned. I'll tell you later about performance
Shopping fine so far... hope delivery on time is met. I'll tell you later about performance
I ordered four brand new continental tires for less than $600 and they arrived in less than 48 hours.
Everything was excellent, the only reason I gave the products a 4 star rating was because I only just got the wheels and haven't had them put on yet so I have no idea how they look, or fufully inspected them yet.
This was a simple process and I have tires that can get me through this weather!
I am very satisfied with the set of Michelin cross climate 2 tires. Love them on my Mustang GT.
Great but would never be able to do this on my phone...
Very straightforward, great prices and information
Very fast check out lots of sizes and brands to choose from. Thank you for the fast delivery
Very fast check out lots of sizes and brands to choose from.
Great prices and great costumer service. But after purchased my tires, I selected an installer from the list provided it by tire rack, once the installer received my tires " tire plus" they called me, to tell that that couldn't install my tires, because they didn't have the proper machine to install my size tires 275/40-18. I was very disappointed it with tires plus for been a big tire place, but didn't have the proper equipment, and disappointed at tire rack for suggesting me this place. After all, I picked up my tires and took them somewhere else to get them installed. I called tire rack costumer service, and they were able to provided me a resolution to the problem.
Tires were good quality at a great price. The ones I specifically needed were a little higher then what I expected to pay. Seeing how the 2 year road hazard came with the tires make it really reasonable. During ordering, seeing teh install prices was really helpful. Shipping to the installers was super quick. Tires got there before I did.
Good selection and quick with chat support
Tire rack was great. Best way to shop for tires. However UPS split my order causing me to have to reschedule installation.
Great tire and wheel selection to choose from. Prices were very competitive and availability was excellent. I installed the tires/wheels myself so don't have experience in using one of their installers. This is the second time I've used them and will do so again.
I've been using TireRack for my family's vehicles for years, after a good friend who works in the tire business told me that he could never beat TireRack's prices. Since then, I've gone to TireRack and have never been disappointed.
Simple and easy plus customer comments on the tires which are in stock is really helpful in making a better choice for ones car
Simple and easy plus customer comments on the tires which are in stock is really helpful in making a better choice for ones car
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members