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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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I actually purchased the wrong tires. Salesman of the company all of you my order can you give me a call. And then we came up with the right tires. Next time I'll wait until I'm fully awakened before making a purchase. Thx Tire Tack/ Paul..
AWESOME! Can't wait to get the tires... so happy they are in stock! Thank you. Kirk
AWESOME! Can't wait to get the tires... so happy they are in stock! Thank you. Kirk
Easy, easy, easy.
Found my tires at competitive prices and found a recommended installer that was just awesome! (Zuby's O. C. Tires and Brakes) They were even able to do some suspension work I wanted done.
This was super easy and being able to select an installer is awesome.
Had them within 3 days I think. Easy ordering process.
Loved the service and the tires! Will buy again for my other cars!
Awesome fast and easy. Tired where exactly what I ordered and they showed up super fast.
The process is so simple. The tires were delivered very quickly. And having tire change equipment means that at no point did I have to go anywhere. Perfect.
Website is easy to use, got my new tires and they feel and look great.
Great website! It was very user friendly, and had a ton of answers to questions I didn't even think to ask.
Placing my order online was easy and fast. Wow, received my tires in three days! I had them installed that same day and that is why Tire Rack gets a 5 star review from me.
Very simple to place the order and the fast delivery.
Only small annoyance this time was OnTrac bumped out their estimated delivery date twice, but in the overall scheme of things the time from order to delivery was very acceptable.
I recently purchased four tires in about 6-8 minutes with free delivery, very pleased with the purchasing process.
I recently purchased four tires in about 6-8 minutes with free delivery, very pleased with the purchasing process.
Efficient and timely. Would definitely use Tire Rack again. I appreciate the tire evaluations available on their website.
The prices still make me shop around before making a decision. It would be nice to know that I am getting the very best price without thinking twice.
Ordering and delivery was good. Tires arrived at install location two days before install appointment. However, eventhough I had a 3pm appointment, the Firestone store took over an hour to get my car into the garage. I only had two tires to install and was waiting two hours.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

