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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Simple to buy tires from tire rack and very convenient and quick. Have bought wheels and tires and have had a great experience every time.
Easy and prices seem good. Quick and easy. I would not hesitate to use again.
Two thumbs up for Amos, great service support over the phone! Not to mentioned how the new DRS looks on staggered setup
Originally went to Costco. They lost 1 tire. After a week, determined no replacement because they were out of stock. Should have used you guys in the first place, like I have in the past. Thank you!
Easy online ordering. Shipping says it will be fast so I hope so!
All my previous orders met my expectation. I hop this one will be even better.
Quick and easy great prices, fantastic customer service, sales staff is very knowledgeable about tires and the conditions in which the products perform best!
Great way to buy tires and have them installed. Ordered and delivered to tire installer next day.
Nice website and pricing was competitive. I liked the option to build and view simultaneously. Reviews were helpful as well
Ease of service arrived he next day I was satisfied with the timing of delivery and product was as advertised
Very nice service, will be recommending to my friends and coworkers
Able to pick tires on line order them and get conformation very quickly
Then just go pick them up with no shipping charges
Always easy the people are always pleasant and efficient
It is just a great experience over all
I highly recommend using tire rack any time possable
And always will
Love how easy it is to get tires sent to someone who can and is willing to install
Pretty easy. The concept of shipping my tires to a service center I've never dealt with before is a little strange. But, I reached out to the shop ahead of time to confirm. I think my shopping experience would be improved by real pictures of the tires, installed on wheels, and from a few angles.
I have been using Tirerack for some time now and always had a good experience. This was the first time I used one of the recommended installers and was satisfied with the service. Will be buying more tires in the future.
Easy breezy! Ordered online. Scheduled installation. They came right to my driveway and took care of everything while I had my morning coffee!
Like the available options. Just sucks living outside 48 states.
Difficult but the chat guy was very helpful. Once I got my tire size correct things went quickly.
Website was Easy to navigate got what I ordered! Because the Canadian dollar is so low to the American dollar I paid a little more! However I think it was a great experience easy to order and received earlier they originally told. Thank you
I like the simplicity of the website, it was much easier to shop for tires than I thought. Although you are missing BMW 428i Grand Coupe, so I had to choose 430i.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

