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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,713
shipping
28,677
quality
29,237
This company responds to reviews on average within 1 day

Instant Feedback

528,990 reviews

We monitor reviews for authenticity

Colorado
1 review
0 helpful votes
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Tire Rack Delivers
October 21, 2021

Simple to buy tires from tire rack and very convenient and quick. Have bought wheels and tires and have had a great experience every time.

Date of experience: October 21, 2021
South Carolina
1 review
0 helpful votes
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Will use again.
October 21, 2021

Easy and prices seem good. Quick and easy. I would not hesitate to use again.

Date of experience: October 21, 2021
Florida
1 review
0 helpful votes
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BMW 330i Sparco Wheels
October 21, 2021
Updated review

Two thumbs up for Amos, great service support over the phone! Not to mentioned how the new DRS looks on staggered setup

Date of experience: October 21, 2021

Excellent!
June 5, 2020
Previous review

Excellent!

Date of experience: June 5, 2020
Washington
1 review
0 helpful votes
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Snow tire review
October 21, 2021
Updated review

Originally went to Costco. They lost 1 tire. After a week, determined no replacement because they were out of stock. Should have used you guys in the first place, like I have in the past. Thank you!

Date of experience: October 21, 2021

Easy online ordering
November 11, 2020
Previous review

Easy online ordering. Shipping says it will be fast so I hope so!

Date of experience: November 11, 2020
Canada
1 review
0 helpful votes
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All my previous orders met my expectation. I hop this one will be even better.

Date of experience: October 21, 2021
New Jersey
1 review
0 helpful votes
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Quick and easy great prices, fantastic customer service, sales staff is very knowledgeable about tires and the conditions in which the products perform best!

Date of experience: October 21, 2021
Alabama
1 review
0 helpful votes
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Great way to buy tires
October 21, 2021

Great way to buy tires and have them installed. Ordered and delivered to tire installer next day.

Date of experience: October 21, 2021
New Jersey
1 review
0 helpful votes
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Fast
October 21, 2021

Super easy! And they were at my house in 24 hours!

Date of experience: October 21, 2021
New York
1 review
0 helpful votes
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Overall a quality buying experience
October 21, 2021

Nice website and pricing was competitive. I liked the option to build and view simultaneously. Reviews were helpful as well

Date of experience: October 21, 2021
Vermont
3 reviews
0 helpful votes
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Excellent
October 21, 2021

Easy, affordable, high quality, fast delivery, next day!

Date of experience: October 21, 2021
New York
1 review
0 helpful votes
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Excellent will get my repeat business
October 21, 2021

Ease of service arrived he next day I was satisfied with the timing of delivery and product was as advertised

Date of experience: October 21, 2021
Rhode Island
1 review
0 helpful votes
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Pick up was easy
October 21, 2021

Very nice service, will be recommending to my friends and coworkers

Date of experience: October 20, 2021
New Hampshire
1 review
0 helpful votes
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Fast
October 21, 2021

Able to pick tires on line order them and get conformation very quickly
Then just go pick them up with no shipping charges
Always easy the people are always pleasant and efficient
It is just a great experience over all
I highly recommend using tire rack any time possable
And always will

Date of experience: October 20, 2021
Delaware
1 review
0 helpful votes
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N/a
October 21, 2021
Updated review

Love how easy it is to get tires sent to someone who can and is willing to install

Date of experience: October 20, 2021

Pretty easy
February 23, 2020
Previous review

Pretty easy. The concept of shipping my tires to a service center I've never dealt with before is a little strange. But, I reached out to the shop ahead of time to confirm. I think my shopping experience would be improved by real pictures of the tires, installed on wheels, and from a few angles.

Date of experience: February 23, 2020
South Carolina
2 reviews
0 helpful votes
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Great service
October 21, 2021
Updated review

I have been using Tirerack for some time now and always had a good experience. This was the first time I used one of the recommended installers and was satisfied with the service. Will be buying more tires in the future.

Date of experience: October 20, 2021

Always an easy transition
March 5, 2020
Previous review

Always an easy transition.

Date of experience: March 4, 2020
Virginia
1 review
0 helpful votes
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Best Wat to Buy Tires!
October 20, 2021

Easy breezy! Ordered online. Scheduled installation. They came right to my driveway and took care of everything while I had my morning coffee!

Date of experience: October 20, 2021
California
1 review
0 helpful votes
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Great options
October 20, 2021

Like the available options. Just sucks living outside 48 states.

Date of experience: October 20, 2021
Vermont
3 reviews
0 helpful votes
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Had to do it!
October 20, 2021

Difficult but the chat guy was very helpful. Once I got my tire size correct things went quickly.

Date of experience: October 20, 2021
Canada
1 review
0 helpful votes
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Good experience
October 20, 2021

Website was Easy to navigate got what I ordered! Because the Canadian dollar is so low to the American dollar I paid a little more! However I think it was a great experience easy to order and received earlier they originally told. Thank you

Date of experience: October 20, 2021
Colorado
1 review
0 helpful votes
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Excellent alternative to Tire stores
October 20, 2021

I like the simplicity of the website, it was much easier to shop for tires than I thought. Although you are missing BMW 428i Grand Coupe, so I had to choose 430i.

Date of experience: October 20, 2021