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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,713
shipping
28,677
quality
29,237
This company responds to reviews on average within 1 day

Instant Feedback

528,935 reviews

We monitor reviews for authenticity

Florida
2 reviews
0 helpful votes
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Quick delivery!
October 20, 2021

Easy to find what I needed and at a fair price. The bonus was receiving it next day.

Date of experience: October 20, 2021
California
1 review
0 helpful votes
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Great turn around time.
October 20, 2021

Easy to use site and great experience through out my shopping experience.

Date of experience: October 20, 2021
joe j.
Florida
2 reviews
0 helpful votes
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Another seamless transaction!
October 20, 2021

EASY. Website very clear and intuitive. Research and customer reviews pivotal to selection

Date of experience: October 20, 2021
New York
1 review
0 helpful votes
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Love my tires!
October 20, 2021

Fast and easy. Delivery the next day! Wish all my purchases could be this snappy.

Date of experience: October 20, 2021
California
1 review
0 helpful votes
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Great experience!
October 20, 2021

The website was very easy to navigate. The tires were delivered on time and very quickly.

Date of experience: October 20, 2021
Florida
1 review
0 helpful votes
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Happy in Miami
October 20, 2021

The ordering process was clear and straight-forward, and I was kept informed of each step until the tires were delivered to the recommended installer that I chose.

Date of experience: October 20, 2021
Texas
1 review
0 helpful votes
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Give Oscar a Raise!
October 20, 2021

Oscar was awesome and answered all of my questions.

Date of experience: October 20, 2021
North Carolina
1 review
0 helpful votes
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My car was at the shop for service when the tech determined that a vibration was due to out of round front tires - which turned out to be 5 years old. A quick visit to the Tire Rack website and new tires were on their way. No issues at all - and the Tire Rack communication was, as always, excellent.

Date of experience: October 20, 2021
New York
1 review
0 helpful votes
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First Timke with Tire Rack
October 20, 2021

So far so good. Easy to follow directions. Now the important part begins!

Date of experience: October 20, 2021
Massachusetts
1 review
0 helpful votes
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Great service
October 20, 2021

Found every thing i wanted to know and fast shipping

Date of experience: October 20, 2021
New York
1 review
0 helpful votes
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Easy process
October 20, 2021

This is my second purchase and happy both times. Very easy website to use.

Date of experience: October 20, 2021
Florida
1 review
0 helpful votes
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Another great set of tires
October 20, 2021

Great selection, ability to compare specs quickly and fair value. This is about the sixth pair of tires purchased through tire rack.

Date of experience: October 20, 2021
Oregon
2 reviews
0 helpful votes
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So much better than Les Schwab
October 20, 2021

Clean and straightforward filters and ordering. It's great that they can be mounted and balanced so I can just bolt them on in my garage. Awesome! Thanks!

Date of experience: October 20, 2021
Arkansas
2 reviews
0 helpful votes
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Great service! Fine experience!
October 20, 2021

I was just looking online for guidance in selecting new tires. I happened on Tire Rack and was quite pleased but a bit skeptical. Not only recommendations for tire brand but also suggestions for installers. Finally decided to try it and totally pleased. Quick delivery, found a good local installer with a reasonable price and quick service.

Date of experience: October 20, 2021
New Jersey
1 review
0 helpful votes
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100%
October 20, 2021

Excellent website! Fast and easy experience. Would definitely buy again from tire rack.

Date of experience: October 20, 2021
Illinois
1 review
0 helpful votes
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All weather tires
October 20, 2021

Very easy to search the tires I wanted and to read the info on them.

Date of experience: October 20, 2021
Canada
1 review
0 helpful votes
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USPS Mishap
October 20, 2021

Received a USPC tracking number but the only details it provided was that it was placed in the system. No other details. Called Tire Rack to ensure tires were shipped. Tire Rack could not confirm or deny if the tires were indeed picked up from USPS. The only thing I could do is wait. Needless to say, the tires arrived within a month ordered despite the shipping issues from Carson City, NV to a military base in Japan. I'm happy the tires arrived and currently mounted.

Date of experience: October 20, 2021
California
1 review
0 helpful votes
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Excellent online store
October 20, 2021

Easy to find the tires i want, prices were great, and the checkout was quick

Date of experience: October 19, 2021
Florida
1 review
0 helpful votes
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Fast delivery. Love Tire Rack
October 20, 2021

I have ordered many tires over the years always from TireRack. Service is great and fast shipping. I just wish you offered express payment options like ApplePay. It would make the checkout process more efficient and save me having to go looking for my wallet. I also see you are expanding to mobile install which is great. But you need an online way to check if this is offered in my area. I wanted to know if this was an option and had to call and wait on hold for 12 minutes to be told it is not available where I live.

Date of experience: October 19, 2021
Ohio
1 review
0 helpful votes
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Tires Received
October 20, 2021
Updated review

Very consistent experience. Web site has same look and feel it's had for many years. No surprises.

Date of experience: October 19, 2021

Super easy as usual
October 15, 2021
Previous review

Super easy as usual.

Date of experience: October 14, 2021

Quick and easy
September 1, 2020
Previous review

Quick and easy.

Date of experience: August 31, 2020