On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
FANTASTIC- WILL BUY AGAIN. I WAS ABLE TO SHOP THE VARIOUS TIRES OPTION AVAILABLE SUITABLE FOR MY E320 CDI, VIEW RECOMMENDATIONS, AND EASILY PLACE THE ORDER ONLINE AND ABLE TO SELECT ANY INSTALLER OF MY CHOICE. BESIDES DELIVERY IS FREE AND VARIOUS OPTIONS OFFERED.
Absolutely great shopping experience
Have ordered 3 sets of tires: drops shipped, for pickup with a discount, and delivered. Each transaction was flawless and the best price even after paying for a 3rd party install
I always find it easy to navigate your website and great value in pricing
I always use the Tire Rack since they are close to my home and they have a great selection of tires. Once I order online all I have to do is back up to the loading dock and tires are loaded for free. They also offer a list of installers that is very useful when my normal auto repair shop is to busy to get to them quickly. Just a hassle free process!
Went online ordered tires and drove to Tire Rack pick up all in one hour!
Easy to place order.
This is my second time using the same product, I like the performance.
Thank you
Haven't purchased from Tire Rack in several years. Website and buying experience is much improved... thanks!
Had no clue which tires to buy. A brief chat pointed us in the right direction. Little hitch trying to schedule the install but another brief chat solved that issue also. Pretty much as easy as could be..
Very easy to use website. Wide variety of options.
Web site easy to navigate. I am a repeat customer, and never experienced any problems
Adrian gave me the info needed to select the proper snow tires
Competitive prices and good shipping time... good selection
Repeat customer. Always a good selection and simply ordering process.
Very informative and easy to navigate. Quick turnaround without any problems.
Site is user friendly. Customer service rep was excellent. No problems using the site. Lots of products to choose from.
Easy to navigate, love that free shipping; o), It was easy to filter products out in the categories:
Rotors / Pads / Brake Fluid, etc.
Options were clear to pick from: ( Manual or Electric Rear Parking Brake)
I was angry in my first post but was my own error. This company is great. Always support them.
It was simple to review and search through different wheels and tires. The images were great to look at and view, and the website overall was clean and simple.
Always easy ordering! Repeat customer!
Love Tire Rack! Easy, Great products!
Great Prices! Super Fast Shipping!
Always a breeze. The road handling pkg for free isxa bonus. Plus rebates!
Shopping was easy. The reviews are really helpful. I wish the shipping was faster because I need the tires really badly. Thank you for everything!
Good review information; let's see if the drive matches the review.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members